Wendy's
3516 E 118th St, Chicago
(773) 646-4420
Recent Reviews
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Fries are always cold old cashier never knows how to add a extra patty and now the change 55 cents for sauce after buying $20 worth of food this location has to do better service without attitude it's where I would start
Atmosphere: 3
Food: 1
Service: 1
Everytime I have come to this location my 🍟 are alway cold staff acts your bothering them when you order this will be the last time I spend my money at this location.
Atmosphere: 2
Food: 1
Service: 2
I tried reaching out to corporate but I’ve gotten nothing back so now I’m leaving this here as a heads up. I’m extremely disappointed with my experience and the lack of response afterward. On January 14th at 12:24 a.m., I was served a raw chicken sandwich from this Wendy’s location. This is a serious food safety issue that could have made me very sick. I tried reaching out to Wendy’s to report what happened and give them the opportunity to address the situation, but I have not received any response at all. The lack of follow-up is just as concerning as the incident itself.
Atmosphere: 1
Food: 1
Service: 1
Customer service great
Atmosphere: 5
Food: 5
Service: 5
The blonde girl at the drive through has a serious attitude problem.
Service: 1
Burgers are decent. Fries, not so good. Wish they had Pepsi.
I was very impressed with this Wendy's never tried their breakfast menu it was delicious and the gal working early morning was so nice I will go back again Thank you Wendy's for the good experience I got enjoyed every minute of it..
The food is good in the morning and daytime when you go through the drive-thru. It's terrible when you're ordering it from there at night. The only things even remotely close to good at night are the chicken breast sandwich, the Frosties of course, and the chili. The people working the nightshift are lazy and inconsiderate. They do not follow instructions and directions put in the order notes and they very often forget to put items in like condiments, utensils, and other things you may have requested. Like why would you give me chili with no spoon? Why would you give me soda with no straw? That's why I make sure I put accurate instructions in the order notes and they still don't follow them. Do better. It's not that hard.
Nasty attitude from manager when I asked for ketchup with my meal I even said thanks she rolled her eyes and closed the window
Fast, fresh and friendly staff. Love it.
Restaurantji Recommends
Ordered a triple hamburger, a double hamburger and three frosties and yall gotten the whole order wrong. Gotten it from postmates and couldnt get a refund. Stop hiring these kids that show up to work all stoned! Food wasn't warm as well..
Fast and great service
Atmosphere: 4
Food: 4
Service: 5
Great bake potatoes
Vegetarian options: Baked Potato they also have salad 🥗.
Atmosphere: 5
Food: 5
Service: 5
It's a good Wendy's. The rate of workers messing up my order is extremely small, the place is decently kept, and I've never had a worker be anything less than friendly. The food is Wendy's food.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
This is one of the best Wendy's around the staff is great and friendly. The food is fresh and the atmosphere to sit in and enjoy a quick lunch is good. One of the only fast food places I will actually sit in and eat.
Atmosphere: 5
Food: 5
Service: 5
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