Wendy's

$ • Fast Food, Burgers

Hours:
2610 W Pershing Rd, Chicago
(773) 650-5819

About Wendy's

Wendy's is a chain restaurant known for its food. The drive-thru and Uber Eats orders are usually correct, and the food is hot with the correct condiments. The staff is pleasant and efficient, especially during busy hours. However, recent reviews indicate that some customers have experienced issues with orders and customer service.

The restaurant employs a diverse staff, and the manager is involved in the cleaning and operation of the restaurant. The restaurant's cleanliness is satisfactory, with no sticky floors and stocked supplies. The menu offers popular items such as the Ghost Pepper Sandwich, fries, and nuggets. While the restaurant is busy, the staff has faced criticism for not addressing order mistakes effectively, leading to dissatisfaction among customers.

Despite these challenges, the food and service are generally good. Many customers appreciate the efficiency and kindness of the staff, even during demanding times. However, some recent experiences suggest that improvements are needed in handling order errors and maintaining customer satisfaction. Overall, Wendy's continues to be a recommended fast-food restaurant for its food, service, and diverse staff, but it must work on ensuring all customers feel valued and well-served.

Customers' Favorites

Wendy's Reviews

2.8
251 ratings
Restaurantji Rating
5
31%
4
8%
3
16%
2
9%
1
36%
Food
3.3
Atmosphere
2.9
Service
3.1

Share your opinion about Wendy's

Restaurantji Rating

Wendy's has lower standards for its ingredients than McDonald's, Burger King, KFC, even White Castle. This company needs to get with the times and raise its standards. Stop sourcing the lowest quality eggs from birds in cramped, filthy cages. Who wants to eat that.

Worst Wendy’s in Chicago.

On July 16, 2021 the Absolutely the worst service and unprofessional demeanor from a Wendy's staff member. Ordered mobile order and was given the wrong order.

Was given wrong food (2nd time this year!!). And then the kicker - I was accused of taking food that wasn't ours???!!!

Told 1st employee that we are missing food. Employee tells us to wait in handicap spot.

NOTE: I Did not check 1st bag given with the incorrect food

The...read full review

If I can give Wendy’s a review I’ll give them one star they always mess up my orders they never leave enough crackers and they also never did leave any silverware for the chili and
The manageris bad

Read All Reviews(251)

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Hours

Monday 6AM - 3AM
Tuesday 6AM - 3AM
Wednesday 6AM - 3AM
Thursday 6AM - 3AM
Friday 6AM - 3AM
Saturday 6AM - 3AM
Sunday 6AM - 3AM
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