White Castle
2356 Roosevelt Rd, Chicago
(312) 226-9472
Recent Reviews
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There was a homeless man asleep under a blanket outside. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Sliders
They move so slow in here I wouldn’t even think it would have business a place like this that all the workers are not in shape at least need 6 people on a shift at a time never two or three because by time customers get they food it’s going to be cold n soggy n it’s extremely dirty in the small lobby
I arrived at the drive-through around 5 AM this morning. I was told they only take online orders. I don't see the difference. Hopefully, the district manager sees this, or the store manager needs better leads for Night Shift.
Service: 1
White Castle Review (10/24 at 12 AM)
The older woman working the overnight shift was extremely rude and unprofessional. She even made a threatening remark about tampering with my food, which is completely unacceptable. The customer service was terrible. I will be reaching out to the district manager and corporate headquarters to report this incident.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was slow cashier was rude fries was cold
Atmosphere: 1
Food: 2
Service: 1
The wine list was decent.
The food was good the men and very helpful and friendly the ladies need some work. All the managers are helpful the ladies need a little help with customer service.
Food: 5
Service: 4
Makayla Perkins was very professional, and patient with placing my order. Fresh and hot food made exactly how I ordered it and delivered with kindness. Thank you!
Food: 5
Service: 5
The food was amazing and the restaurant was very clean!
Atmosphere: 5
Food: 5
Service: 5
Poor service, my food was falling apart in the bag. Napkins all balled up. I’m really irritated
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very timely despite being very busy, food was fresh
Atmosphere: 4
Food: 5
Service: 4
Ordered dinner through driveway for 3 people. Insane wait time. Made me go to parking lot to wait while everyone behind me got their food. Worker did not even know the menu himself! Services need to adapt to make customer happier, because I am quite frankly unhappy.
Atmosphere: 1
Food: 3
Service: 1
Food is usually fresh and good tasting.
Food: 5
Service: 5
Not a restaurant just a drive thru
Atmosphere: 3
Food: 5
Service: 5
If I could rate it zero stars I would.. ordered the deluxe chicken sandwiches and they were overcooked and hard and they also need to change their cooking oil as they supposed to daily.. also ordered the cheese burgers and they were awful.. I will never go back to this location.
Atmosphere: 1
Food: 1
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