White Castle

2356 Roosevelt Rd, Chicago
(312) 226-9472

Recent Reviews

Nicole love

Great when sliding by and hungry

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sliders

Jessica Coffee

The service at the drive thru at 4:10 am on 3/09/24 was trash I asked for a fresh double cheese it was cold and when I turned around and brought it back the bottom of the bun was soaked and smelled like some sort of solution I didn't even eat it it was a waste of 2.66. FYI nobody asked you to fill out this application; customers are patronizing a business and expect to be treated as such.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sliders

John William Pitts

I’ve ordered here 3 times total. First time order was correct and food was what I expected. The second and third were the same night cause the first one was messed up. The second one was also messed up and after calling the store to request a refund whoever picked up the phone had a terrible attitude and was completely unhelpful. Would not give a refund for the order or get a new correct order delivered to me.

Atmosphere: 1

Food: 1

Service: 1

La'Shell Duncan

The only think I eat from there are the fish nuggets and drink their beverages. Delicious. Service was quick, friendly and excellent.

Atmosphere: 3

Food: 5

Service: 5

Crystal Jordan

My food wasn't

Atmosphere: 4

Food: 1

Service: 3

Ashhar Hussain

I wish I could rate 0 for the service. Slow work by employees and disrespectful towards

Atmosphere: 2

Food: 2

Service: 1

Barbara hamm

Didn't get napkins in the bag and no salt on the French fries ?

Food: 5

Service: 3

Recommended dishes: Sliders

Mrs Williams

Always great food.

Atmosphere: 5

Food: 5

Service: 5

Triciaa Edmonds

I go very early in the morning. I think the lady's name was April but she was very patient with me and my order was hot. At 5am my burgers and fries were hot. Very

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Sliders

lorraine mccurry

Food was prepared fresh no long wait. Very pleased.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sliders

Madeline Magee

It's okay.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwich

Tej kodur

They shouldn’t even be called burgers. Worst.

Atmosphere: 1

Food: 1

Service: 1

Jasmine Jada

The morning crew has great customer service and very

Atmosphere: 5

Food: 4

Service: 5

Ceasar Simpson

I always enjoyed a good White Castle burger growing up and the service that was provided, this past Saturday while making a stop at this location I was expecting the same quality of food as well as customer service I’ve received in the past from other locations.The food was warm, and the fries seemed to be cooked with old oil. I asked for my order to be a large fry and large drink but received a small drink and a small order of fries. All the lady who seemed to be the manager that day could say was “ I didn’t hear that”. and walked back to the drive-through window.Being that I was on a time schedule I didn’t press the issue and ask for my order to be corrected. A simple solution is always to repeat the customer's order then submit the cooking staff.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Sliders

Edna Delgado

They even forgot to give me my 7

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sliders

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