Some of the worst customer service I’ve ever experienced!
Service: 1
Terence W
The quality of your food and service depends on which staff is there. I literally look to see who’s working before I order.
Atmosphere: 2
Food: 4
Service: 2
Vivian Mack
I wish I could out a -1 ☆ but just a warning, this was the worse food. Worse customer service. Threw entire meal in the trash when I got home. It was terrible!
Lloyd Smith
Slow..
Service: 3
Avery Kates
Order came out pretty quick, hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Kevin Loden
Can't beat a slider when you're hungry
Atmosphere: 5
Food: 5
Service: 5
Buttafly Prairie
The breakfast here is always good. They cook your breakfast to order and it is always piping hot. The service, however, is the opposite. If you plan on eating breakfast here, plan to wait anywhere from 5 to 15 minutes for your food. If you order in the driveway, they always have you park in a parking spot to wait because of the amount of time it takes to bring your food to you. The young people who work here need training on customer service. Give customers a choice as to whether they want to wait or not!
Atmosphere: 2
Food: 5
Service: 1
Shay Jackson
Didn't get a chance to order the cashier kept coming to the drive through speaker mumbling something and then going away sat there for almost 20min fast food where I just drove off
Eric Watkins
The best at every thing he does
Atmosphere: 5
Food: 5
Service: 5
Michelle Redmond
I wished I knew the name of the woman who took my order because she gave me the BEST customer service I've ever received! So pleasant, and professional
Customer service was good prices were reasonable. Food was average but served hot.
Atmosphere: 3
Food: 3
Service: 3
FEE HINES
Went in on yesterday morning around 5:45 am,only because none of the Burger Kings were open. I was charged $32 for a incorrect order. My order was $7 and some change. The $32 was voided . But the young lady at the window told me my order would be for free since they messed up. Okay cool. I get to the 2nd window the same young woman asked to see my card again so she can pretend she was getting a payment and told me my order would still be free. When I got the bag only my cheesey tots were there. I ordered 3 sliders with cheese no pickles and cheesey tots. I get the bag I let a different young lady that was at the window know she told me they only told her cheesy tots. I gave her back the bag . I called in to the restaurant and spoke to the manager( I think), I explained what happened and ask what was going on cause it just didn't seem right. She assured me I would get my refund for the $32 it would just take awhile okay fine . I got the refund maybe 10 minutes later. I just looked on my card and the $7.17 charge was there all of a sudden which is fine but unfortunately when I got my burgers they had EXTRA PICKLES when I said no pickles. Poor customer service and unprofessional. I will never go there again . Will just go to 79th.
Atmosphere: 1
Food: 3
Service: 1
Windsor Smith
Either they don't have enough workers or they were just awfully slow. Who can wait over 20 minutes for fast food? They need to learn from Chic-a-filet! Yikes!
Atmosphere: 1
Food: 3
Service: 1
Big K
It was only 1 person in front of me and it still took 20 minutes. Will never go back
Atmosphere: 1
Food: 2
Service: 1
Dawn Hodges
This is the 1st place I stop by when I return to Chicago, right off the highway, 127th and Western
Some of the worst customer service I’ve ever experienced!
Service: 1
The quality of your food and service depends on which staff is there. I literally look to see who’s working before I order.
Atmosphere: 2
Food: 4
Service: 2
I wish I could out a -1 ☆ but just a warning, this was the worse food. Worse customer service. Threw entire meal in the trash when I got home. It was terrible!
Slow..
Service: 3
Order came out pretty quick, hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Can't beat a slider when you're hungry
Atmosphere: 5
Food: 5
Service: 5
The breakfast here is always good. They cook your breakfast to order and it is always piping hot. The service, however, is the opposite. If you plan on eating breakfast here, plan to wait anywhere from 5 to 15 minutes for your food. If you order in the driveway, they always have you park in a parking spot to wait because of the amount of time it takes to bring your food to you. The young people who work here need training on customer service. Give customers a choice as to whether they want to wait or not!
Atmosphere: 2
Food: 5
Service: 1
Didn't get a chance to order the cashier kept coming to the drive through speaker mumbling something and then going away sat there for almost 20min fast food where I just drove off
The best at every thing he does
Atmosphere: 5
Food: 5
Service: 5
I wished I knew the name of the woman who took my order because she gave me the BEST customer service I've ever received! So pleasant, and professional
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Customer service was good prices were reasonable. Food was average but served hot.
Atmosphere: 3
Food: 3
Service: 3
Went in on yesterday morning around 5:45 am,only because none of the Burger Kings were open. I was charged $32 for a incorrect order. My order was $7 and some change. The $32 was voided . But the young lady at the window told me my order would be for free since they messed up. Okay cool. I get to the 2nd window the same young woman asked to see my card again so she can pretend she was getting a payment and told me my order would still be free. When I got the bag only my cheesey tots were there. I ordered 3 sliders with cheese no pickles and cheesey tots. I get the bag I let a different young lady that was at the window know she told me they only told her cheesy tots. I gave her back the bag . I called in to the restaurant and spoke to the manager( I think), I explained what happened and ask what was going on cause it just didn't seem right. She assured me I would get my refund for the $32 it would just take awhile okay fine . I got the refund maybe 10 minutes later. I just looked on my card and the $7.17 charge was there all of a sudden which is fine but unfortunately when I got my burgers they had EXTRA PICKLES when I said no pickles. Poor customer service and unprofessional. I will never go there again . Will just go to 79th.
Atmosphere: 1
Food: 3
Service: 1
Either they don't have enough workers or they were just awfully slow. Who can wait over 20 minutes for fast food? They need to learn from Chic-a-filet! Yikes!
Atmosphere: 1
Food: 3
Service: 1
It was only 1 person in front of me and it still took 20 minutes. Will never go back
Atmosphere: 1
Food: 2
Service: 1
This is the 1st place I stop by when I return to Chicago, right off the highway, 127th and Western
Food: 5
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