BUYER BEWARE!!!!!! Display scams you out of your money! Be careful to check your receipt because this place is charging you more than what the combo price list on the menu so that they can take your money you're better off Not letting them take your money and charge you incorrectly
Atmosphere: 1
Food: 1
Service: 1
Real
I walked in on Nov 3, 2024 and was greeted by an immature girl that did not want to do her job. Everyone was trying to hide. I guess you want the money, but not the work. And this is not the first time I walked in and was greeted this way. They need to find new employees that want to work and stop hiring their lazy relatives.
Atmosphere: 1
Food: 2
Service: 1
LaTeasa Farmer
I ordered two double cheeseburgers with pickles, mustard, and no onion. Simple stuff the wait time wasn't bad, but I'm glad I checked there was onion.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Slider
Wanda Robinson
Love there burgers
D
Food was cold terrible.i want the same burger at 3am that I get at 3pm.
Food: 1
Service: 1
Christa “Foodie wit a Bootie” H.
Best time to go is late. Service was FAST and food was HOT!
Food: 5
Service: 5
Rachael Templeton
Gross. Dirty. You ever eat somewhere and it's just straight up depressing? This is what White Castle feels like
Jaylan Jabrè
Horrible experience!!! If you are a 24 hour establishment but can’t accommodate for both in store and DRIVE THRU then you should close IN STORE. I should not have to wait 25 plus minutes to order food and then wait an additional 30 minutes to receive my food. This is UNACCEPTABLE!!! This location needs better structure. I 100% believe corporate need to come here and help resolve these issues because clearly management is failing. This business is a bad representation on the Bronzeville neighborhood!!
Atmosphere: 1
Food: 1
Service: 1
Pier Rogers
HORRIBLE. This is the worst White Castle in Illinois. It’s sad. I have TWO degrees. It’s a shame that I cannot come into my neighborhood and order food to go. I’ve been in the line for takeout for over 25 minutes. Then the employee in the back says that her manager instructed them to not take any orders. ABSOLUTELY UNACCEPTABLE. I am not a regular citizen. I’ll be contacting your alderman and the mayor.
Stopped in for a smoothie. I ended up with a Sprite because they were out of yogurt. I can never understand how an outlet cannot provide a featured product when a missing ingredient is available at a nearby retail store. I came in when I saw posters for the drink in their windows.
P rouse
Time was ok
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Slider
Ismail Hasan
My favorite forever
Atmosphere: 5
Food: 5
Service: 5
Tawana Bond
Food is good
Parking: Plenty of space
Kid-friendliness: Kid-friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Strawberry Banana Smoothie Cal 360, Fish, Slider
It took entirely too long to receive my order...
Atmosphere: 3
Food: 3
Service: 2
BUYER BEWARE!!!!!! Display scams you out of your money! Be careful to check your receipt because this place is charging you more than what the combo price list on the menu so that they can take your money you're better off Not letting them take your money and charge you incorrectly
Atmosphere: 1
Food: 1
Service: 1
I walked in on Nov 3, 2024 and was greeted by an immature girl that did not want to do her job. Everyone was trying to hide. I guess you want the money, but not the work. And this is not the first time I walked in and was greeted this way. They need to find new employees that want to work and stop hiring their lazy relatives.
Atmosphere: 1
Food: 2
Service: 1
I ordered two double cheeseburgers with pickles, mustard, and no onion. Simple stuff the wait time wasn't bad, but I'm glad I checked there was onion.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Slider
Love there burgers
Food was cold terrible.i want the same burger at 3am that I get at 3pm.
Food: 1
Service: 1
Best time to go is late. Service was FAST and food was HOT!
Food: 5
Service: 5
Gross. Dirty. You ever eat somewhere and it's just straight up depressing? This is what White Castle feels like
Horrible experience!!! If you are a 24 hour establishment but can’t accommodate for both in store and DRIVE THRU then you should close IN STORE. I should not have to wait 25 plus minutes to order food and then wait an additional 30 minutes to receive my food. This is UNACCEPTABLE!!! This location needs better structure. I 100% believe corporate need to come here and help resolve these issues because clearly management is failing. This business is a bad representation on the Bronzeville neighborhood!!
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE. This is the worst White Castle in Illinois. It’s sad. I have TWO degrees. It’s a shame that I cannot come into my neighborhood and order food to go. I’ve been in the line for takeout for over 25 minutes. Then the employee in the back says that her manager instructed them to not take any orders. ABSOLUTELY UNACCEPTABLE. I am not a regular citizen. I’ll be contacting your alderman and the mayor.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Decent
Stopped in for a smoothie. I ended up with a Sprite because they were out of yogurt. I can never understand how an outlet cannot provide a featured product when a missing ingredient is available at a nearby retail store. I came in when I saw posters for the drink in their windows.
Time was ok
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Slider
My favorite forever
Atmosphere: 5
Food: 5
Service: 5
Food is good
Parking: Plenty of space
Kid-friendliness: Kid-friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Strawberry Banana Smoothie Cal 360, Fish, Slider
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