If I could give 0 stars I would. Don't bother placing a special order for a cake here, they won't have it. This has happened twice. The customer service was pathetic. No sense of customer service, no professionalism, no accountability. Absolutely terrible.
Jason Handley
It seems that almost every Dunkin donuts/Baskin Robbins in Chicago and surrounding areas has something wrong. This store was very clean and the employees were presentable and friendly. But all the waffle cones looked burnt and the one I did get had the wrapper adhesive melted on the burnt cone unable to be removed. They did get me a spoon but still
Fran Davis
Love this place great customer service and is always friendly !!
barb frontczak
Love the banana ? splits!
Nellie Terry
An amazing experience they had really good popping boba it was delicious :)
•Nether Makes•
An amazing experience they had really good popping boba it was delicious :)
Coffee and donuts have always been among the freshest at this location becuase of its prime location in a high volume intersection of Cicero Township, just outside Chicago.The staff at night is friendly and is mainly compromised of high school and college age students whose playful banter make me chuckle at times.Wi-Fi connectivity is among the best which is why I often visit to wrap up the day's notes while charging my devices.I left one star off because often times I find that there isn't someone here whose experienced and trained to police the dining room when it comes to solicitors, aggressive panhandlers and the like. Personally, I don't mind if someome occupies an empty table because they don't have anywhere else to go in these frigid temperatures. I do feel compassion and have helped some in thd past. But the outliers who harass paying guests for their change should be asked to leave and the police or some type of medical attention may need to be sought for the guest whom is gurgling in his own intoxication with soiled clothing in the dining room.There is nothing to see here four out of five times I visit, but tonight is especially challenging to focus on my writing.All in all, the place is great and the staff are all delightful. Just someone with a bit more experience needs to manage the extremely problematic individual for those guests looking to spend some significant time here talking with others and/or gettimg some work done.I do intend to inform management of my concern for the drunk fellow across from me and am prepared to edit this review if his well-being is looked into. Otherwise, it will be a good training moment for me to help this young team handle these sorts of characters.
Roberto Aguirre
They are missing ingredients and you have to wait for them to open the bathroom and if necessary.
Jailine P.
This is a nice place and all but they always be forgetting some food I WANT when i go through the drive through its happend 3 Time already I hope when i go tmr it won't happen. PERIDOT SIS
Antonio Quintana
Coffee and donuts have always been among the freshest at this location becuase of its prime location in a high volume intersection of Cicero Township, just outside Chicago.
lousy customer service
If I could give 0 stars I would. Don't bother placing a special order for a cake here, they won't have it. This has happened twice. The customer service was pathetic. No sense of customer service, no professionalism, no accountability. Absolutely terrible.
It seems that almost every Dunkin donuts/Baskin Robbins in Chicago and surrounding areas has something wrong. This store was very clean and the employees were presentable and friendly. But all the waffle cones looked burnt and the one I did get had the wrapper adhesive melted on the burnt cone unable to be removed. They did get me a spoon but still
Love this place great customer service and is always friendly !!
Love the banana ? splits!
An amazing experience they had really good popping boba it was delicious :)
An amazing experience they had really good popping boba it was delicious :)
Friendly staff at the counter :) loved my sundae
El café y el surtido de donas es bueno
Good stop everyone
Restaurantji Recommends
Coffee and donuts have always been among the freshest at this location becuase of its prime location in a high volume intersection of Cicero Township, just outside Chicago.The staff at night is friendly and is mainly compromised of high school and college age students whose playful banter make me chuckle at times.Wi-Fi connectivity is among the best which is why I often visit to wrap up the day's notes while charging my devices.I left one star off because often times I find that there isn't someone here whose experienced and trained to police the dining room when it comes to solicitors, aggressive panhandlers and the like. Personally, I don't mind if someome occupies an empty table because they don't have anywhere else to go in these frigid temperatures. I do feel compassion and have helped some in thd past. But the outliers who harass paying guests for their change should be asked to leave and the police or some type of medical attention may need to be sought for the guest whom is gurgling in his own intoxication with soiled clothing in the dining room.There is nothing to see here four out of five times I visit, but tonight is especially challenging to focus on my writing.All in all, the place is great and the staff are all delightful. Just someone with a bit more experience needs to manage the extremely problematic individual for those guests looking to spend some significant time here talking with others and/or gettimg some work done.I do intend to inform management of my concern for the drunk fellow across from me and am prepared to edit this review if his well-being is looked into. Otherwise, it will be a good training moment for me to help this young team handle these sorts of characters.
They are missing ingredients and you have to wait for them to open the bathroom and if necessary.
This is a nice place and all but they always be forgetting some food I WANT when i go through the drive through its happend 3 Time already I hope when i go tmr it won't happen. PERIDOT SIS
Coffee and donuts have always been among the freshest at this location becuase of its prime location in a high volume intersection of Cicero Township, just outside Chicago.
Good coffee