I'm very disappointed I used my app to get a free cheeseburger it wasn't popping app as free it was popping app as some 45% off so I kept giving them new calls none of them were working until I finally got it to work and gave them the right code then all of a sudden I have to pay to $3 and I was very confused they charged me for a whole nother Burger and then when I called them to see why they charged me for a whole month ofucker she said OK thank you and then hung up that was really rude and got my order wrong putting onions on both burgers. Very disappointing even though I come in every day. This place socks all they do is have attitude that's ridiculous
Atmosphere: 1
Food: 2
Service: 1
nolan green
Mobile ordered before I left work on a Friday night at midnight. App and website said it was open until 4am. Paid for my food. Waiting in drive thru and they turned off all of the lights. If they decided to close at midnight, fine. Can I just please have my money back?! Knocked on the window. Staff ignored me for 10 minutes. Finally got someone to come to the window. I explained that I had already paid for a mobile order and just wanted my money back. Guy said that he couldn't help me. Eventually I went online and figured out a way to cancel my order and receive a refund in 1-5 days. Couldn't staff have told me that when I was there? Instead of telling me that they can't help me and shutting the window on me?!
Service: 1
Marjorie Olah
I ordered the hot apple pie and found it delicious a good snack 😋
Atmosphere: 2
Food: 4
Service: 4
Jeffrey
The same as all the rest but I was hungry
Yulanda Wenglarz
I went in for a black coffee with two pumps of mocha and two cookies. The coffee had cream in it I did not ask for cream I asked for black. The cookie was not wormed up. Wilmington McDonald's are get my order is all was right. In coal city that was the manager that took my order and got the order she can not even get it right. Thanks for nothing some people do use cream for all kind of reasons like allergies. That's for wasting my money.
Samantha Kee
Service was amazing I got a coffee and they gave me a lot of chocolate chips the atmosphere was really stanken good -Atti 10years old
Dom Perino
This is the third time I've come to this location and the staff have always been insanely rude. The first time put a bad taste in my mouth as I was insulted for making a mistake for a pick up order, but thought it was just the one interaction. No, they're all pretty much like that. After this third attempt I deleted the app, I'd much rather get mid food from a place with kinder staff.
John Rabczak Sr.
We walked in and were asked what we wanted to order immediately. We ordered and were told to have a seat, and our food would be right out. Our server brought our food out in less than 5 minutes. We were served with a courteous smile and thanked for our purchase. Another employee came by to make sure everything was fine and asked if we needed anything else. About 5 minutes later, our server came by and asked if we needed anything else. The service and food were excellent, and our visit was very pleasant.
Linda Thomas
How can anyone (with a brain) not give you syrup when you ordered pancakes?
Do better!
Employees not trained properly. Dirty. Managers don’t care about their employees
Andrew Weimer
Order is incorrect half the time.
Atmosphere: 3
Food: 2
Service: 1
Doug Evely
love ordering food for the family and only getting half of it and everyone acting like they don’t know what to do
Food: 1
Service: 1
Anella Valentine
Waited 15 minutes for one cheeseburger, some people were waiting 10 minutes for drinks. Though the worker Josie was very kind
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Cheeseburger
Dan D
This is not actually off the interstate, 15 minute drive through 2 towns before you arrive. Not cool. There’s a McDonald’s just past this exit on either side. Just keep driving.
I'm very disappointed I used my app to get a free cheeseburger it wasn't popping app as free it was popping app as some 45% off so I kept giving them new calls none of them were working until I finally got it to work and gave them the right code then all of a sudden I have to pay to $3 and I was very confused they charged me for a whole nother Burger and then when I called them to see why they charged me for a whole month ofucker she said OK thank you and then hung up that was really rude and got my order wrong putting onions on both burgers. Very disappointing even though I come in every day. This place socks all they do is have attitude that's ridiculous
Atmosphere: 1
Food: 2
Service: 1
Mobile ordered before I left work on a Friday night at midnight. App and website said it was open until 4am. Paid for my food. Waiting in drive thru and they turned off all of the lights. If they decided to close at midnight, fine. Can I just please have my money back?! Knocked on the window. Staff ignored me for 10 minutes. Finally got someone to come to the window. I explained that I had already paid for a mobile order and just wanted my money back. Guy said that he couldn't help me. Eventually I went online and figured out a way to cancel my order and receive a refund in 1-5 days. Couldn't staff have told me that when I was there? Instead of telling me that they can't help me and shutting the window on me?!
Service: 1
I ordered the hot apple pie and found it delicious a good snack 😋
Atmosphere: 2
Food: 4
Service: 4
The same as all the rest but I was hungry
I went in for a black coffee with two pumps of mocha and two cookies. The coffee had cream in it I did not ask for cream I asked for black. The cookie was not wormed up. Wilmington McDonald's are get my order is all was right. In coal city that was the manager that took my order and got the order she can not even get it right. Thanks for nothing some people do use cream for all kind of reasons like allergies. That's for wasting my money.
Service was amazing I got a coffee and they gave me a lot of chocolate chips the atmosphere was really stanken good -Atti 10years old
This is the third time I've come to this location and the staff have always been insanely rude. The first time put a bad taste in my mouth as I was insulted for making a mistake for a pick up order, but thought it was just the one interaction. No, they're all pretty much like that. After this third attempt I deleted the app, I'd much rather get mid food from a place with kinder staff.
We walked in and were asked what we wanted to order immediately. We ordered and were told to have a seat, and our food would be right out. Our server brought our food out in less than 5 minutes. We were served with a courteous smile and thanked for our purchase. Another employee came by to make sure everything was fine and asked if we needed anything else. About 5 minutes later, our server came by and asked if we needed anything else. The service and food were excellent, and our visit was very pleasant.
How can anyone (with a brain) not give you syrup when you ordered pancakes? Do better!
Not open 24/7.
Restaurantji Recommends
Employees not trained properly. Dirty. Managers don’t care about their employees
Order is incorrect half the time.
Atmosphere: 3
Food: 2
Service: 1
love ordering food for the family and only getting half of it and everyone acting like they don’t know what to do
Food: 1
Service: 1
Waited 15 minutes for one cheeseburger, some people were waiting 10 minutes for drinks. Though the worker Josie was very kind
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Cheeseburger
This is not actually off the interstate, 15 minute drive through 2 towns before you arrive. Not cool. There’s a McDonald’s just past this exit on either side. Just keep driving.
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