A&W Restaurant

379 N Bluff Rd Lot 10, Collinsville
(618) 345-5571

Recent Reviews

Shawn Desper (Castlevania Guy 86)

Food's decent but recently they are always out of stuff, workers act like they don't care, root beer floats were sloppy with hardly any soda or ice cream and prices are really high for what you do get. They also added stuff to my order and had to change everything at the window and it took FOREVER to even get the order. I was the only car so how do you screw up that bad? Last time ever coming here.

Atmosphere: 2

Food: 2

Service: 2

Sadie Renken

I ordered a cheeseburger meal, a hot dog meal, and a kids meal. It took 25 minutes to get our food in the drive thru and they forgot the drinks. There was only 1 car ahead of us, an no vehicles behind us in line. The order was messed up, and the kids meal didn't come with a 'prize' (as advertised by A&W). The menu online is NOT the same as the menu in store. I do not recommend this location. Do yourself a favor and go to Culver's instead.

Atmosphere: 1

Food: 2

Service: 1

Angie JUDD GRECO

Good was perfectly cooked, fresh, fast, and with a smile.Thank you ❤️

Atmosphere: 5

Food: 5

Service: 5

Mistyy

The fries, float, and burger were delicious! The food only took a few minutes and was fresh!

Atmosphere: 5

Food: 5

Service: 5

Logan Stelling

It was really slow and they did not care about their job. Are small order and it took 20 mins plus for the drive thru. They made us pull around that way the camera didn't show how slow they are. Worst one I have ever been to, never coming

Atmosphere: 1

Food: 2

Service: 1

Darlene Schaefer

Good and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Dog with Onion and Fries

Kelly Schultz

Food was hot and fresh we had the 3 chicken strips and the fish,shrimp,and chicken platter. The lady working the drive thru was very knowledgeable about the items on the menu. She was a lot of help.

Atmosphere: 5

Food: 5

Service: 5

Jeff Gibson

Always like the setup there only issue no one in line and still messed it up even after double checking the order with me, please listen to the customer a little better, tables were dirty wash bucket on a table but the whole time there noone cleaned anything even though they were dead even in drive

Atmosphere: 4

Food: 3

Service: 3

Christina Abner

Food was terrible very overpriced waited for someone to even acknowledge us for more than 10 min. Was told they were shorthanded! Becoming the norm now the ultimate excuse for lousy service and long waits. Over it!

Atmosphere: 2

Food: 2

Service: 2

Juanita Harvey

I ordered cheese curd and chili cheese fries and I had to wait 14 minutes to get it then after I got it I didn't even get a fork and the cheese curds were

Atmosphere: 2

Food: 2

Service: 1

Pastor Tom Morrill

Filthy bathrooms, full trash cans, dirty floors. Horrible place to stop while traveling with children.

Atmosphere: 1

Food: 3

Service: 2

A Austin

It wasn't their best day. The employees were friendly and respectful, but the service was slower than usual. Some parts of our meals were hot some warm and some room temperature. All food ordered should have been hot.

Atmosphere: 3

Food: 3

Service: 3

Brian (Blpgifts)

I ate Long John Silver's actually in the same building shrimp was great but price jump from $9 to 14 a little

Atmosphere: 3

Food: 4

Service: 4

Rebecca Phipps

Was told upon arriving that they had two people that had just walked out and that there were only three people that were working and they were very

Atmosphere: 2

Food: 2

Service: 3

Ty Taylor

Adriana is the best, for a young lady working a high-school job she took care of my wife and kids with great service and the hospitality you would expect in a 5 star restaurant, not what you would expect in a fast food chain. Whoever is teaching this young lady, keep up the great work!Kid-friendliness: Awesome service, my 12 year old was happy and laughing with our server.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Sandwich

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