Burger King
2022 Beltline Rd, Collinsville
(618) 344-9096
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I love that the have a vegetarian/vegan burger option. I just wish I could ever order it. Drive through service is non existent. I could literally sit there for hours in the later part of the night, and no one ever takes your order. This happened tonight, but has happened on several other occasions as well. I will sit at the order box 5-7 minutes (or longer) being patient, then even drive up to the window and wait several minutes thinking maybe the speaker box doesnt work. But no one is in sight, and you cant flag anyone down to try and order at window. Hope the get more or better staffing soon, because I would love to be able to get a burger if anyone working there ever did anything after 9pm at night.
One of my go to places for the quanty and price of food.
The service here is HORRIBLE!! I waited nearly 30 minutes for my food and finally requested a refund (along with others waiting). Had no clue which worker was managing because nothing was said about the extremely slow service.
I love the breakfast and I eat a whopper every now and then I have not tried the impossible whopper yet but one of these days
-26/10 service lol. Coulda binged stranger things while waiting for my food
Food and service good. Stopped in on vacation.
Waited 3 minutes to order. Sat in the drive thru for 15 minutes. Three minutes after I paid, they said they were JUST now making my order. I cancelled my order and got my money back. Horrible experience.
The food's good and the service is usually pretty good and they rarely mess up my order and normally fix it immediately. Just don't try calling them.
Surprisingly good food. Good deals
I mean, it's burger king. You get what you pay for and it is what it is. But I heard alot of loud and personal conversations from the employees and what I caught was something about fighting someone else. Not exactly professional. But it's the only one near me.
Restaurantji Recommends
Bad service, manager outside on phone while my order sat. Take out girl had to jump on it and she had enough to do. Know they are not paid much but where is people's pride in their work, no matter how menial? Won't be back.
WENT TO THE DRIVE THROUGH AND GOT HOME TO A WRONG ORDER..WENT BACK TO GET MY MISSING ITEMS AND THE SAME GIRL GAME ME A BAG WITH MY MISSING ITEMS...GOT HOME TO FIND OUT THEY PUT THE WRONG ITEMS IN AGAIN !!!! CALLED AND TOLD THEM I DIDN'T WANT ANYTHING FOR FREE JUST COULDN'T BELIEVE THEY GOT IT WRONG A SECOND TIME !!!! SAME GIRL AT.THE WINDOW AND SAME MANAGER AT THE COLLINSVILLE ILLINOIS BURGER KING ON 5/31/19 AT 5:45 AND AGAIN AT 6:30 ....UNBELIEVABLE !!! THIS IS NOT THE FIRST TIME THIS KIND OF RIDICULOUS THING HAPPENED....HAVE TALKED TO OTHERS WHO HAVE HAD THE SAME EXPERIENCE !! I DON'T KNOW WHO THE OWNER OF THIS RESTAURANT IS BUT WOW !!! YOU NEED TO LOOK AT YOUR STAFF...NEVER AGAIN...EVEN TACO BELL IS BETTER AND IVE SEEN PEOPLE PULL OUT OF LINE THERE BECAUSE OF THEIR HORRIBLE SERVICE !!
Filthy.... unprofessional....hope they get better management soon.
Tried the new impossible whopper. It is edible, but I would not choose to order it again over anything else on the menu. On a better note, they delivered my order in under 90 seconds. The facilities are getting run down. It needs an update inside.
Took forever for them to take our order through the drive thru. We were the only car in line. By the time we got to the window there were 4 cars behind us. No one says hi. no smiles. They pulled all 4 cars around to the front to wait. The chicken was cold and looked to be hours old. Never again will we eat there.
Loading...