I ordered one pizza and one order of wings for carry out. It’s taken over an hour and a half and I still haven’t received my food.
Atmosphere: 1
Food: 1
Service: 1
Amber Culver
Kid-friendliness: My kid has ADHD and is always running around
Recommended dishes: Pizza Without Cheese, Pepperoni Pizza, Tater Tots
Donna Zimmerman
I forgot from previous the bread butter is on a piece of paper!!!IT RUNS ALL OVER N on car seats n CLOTHES!!!!! Use a sealed container !!!
Drake V
Made me wait 4 hours for my delivery order. Rude manager hung up on me when I called and complained. They totally forgot my
Atmosphere: 1
Food: 1
Service: 1
Robert Franklin
The absolute worse pizza place in Collinsville, I'm 5 minutes driving away from the store, I always tip my delivery 20 to 25% I'm generous, this is the 5th delivery that I couldn't get in under a hour, I had to call and cancel it, it's a absolute terrible location that should be shut down
Pope TaintIV
Currently waiting for a delivery order placed 2 hours ago. This location often has long wait times but this is ridiculous.
Craig Cottingham
Love getting pizza ? from Dominos! We appreciate the staff! Our food is always hot & fresh! Always our go to for Carryout pizza for the whole family!Vegetarian options: You can make your pizza to meet your needs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Without Cheese, Chicken Wings, Pepperoni Pizza, Tater Tots
James cruise
Made my pizza wrong and did not have the capacity to make it right don't expect this place to own up to it's
Atmosphere: 3
Food: 1
Service: 1
David Crowe
Vegetarian options: It's great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzel, Pepperoni Pizza, Tater Tots
Ashley Rose
Delivery times are inaccurate. Multiple times I've ordered to receive my food nearly or at least 2 hours later. Honestly why provide delivery if you can't meet expectations?
This is by far the worst Dominos. Every time I order delivery it's always 2 hours or more when online it says 15 mins.. the customer service is horrible always really rude. Whoever is running this store needs to be fired immediately
Amanda Johnson
I had ordered online and the wait time stated 45-60 minutes, which is totally understandable. After almost 2 hours of waiting for a medium 1 topping pizza and pepperoni stuff cheesy bread, I called to cancel my order. The person on the phone I talked to was nice and apologetic, which is why I gave 3 stars (customer service was on point). They had stated over the phone they have a 3 hour wait, which would've been nice to know before placing my order.
Shan Musgraves
This is definitely a piece of trash store and that manager Sarah they have working there needs fired she always has a excuse when proven wrong she has extremely poor customer service let alone manager skills she always tries to talk over you she will answer the phone then say it wasn’t her you talk to jus a complete this store is a complete joke I always wait 2 hrs jus for my food I just order pizza today n they never delivered but it said completed this location needs shut down they are under staff n pizza always comes cold never fresh looks like i will be reporting them to cooperate again
Robert Stukenbroeker
Apparently they charge for the little packets of Parmesan cheese now… neither of my two pizzas were completely cut.
Atmosphere: 1
Food: 3
Service: 1
BD S
Their pizza tracker is never correct. I waited until the tracker said the order was boxed and ready before heading to the location. When I arrived they told me it would be 5 more minutes. What good is the tracker if the order isn't ready when it says?!?!
I ordered one pizza and one order of wings for carry out. It’s taken over an hour and a half and I still haven’t received my food.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: My kid has ADHD and is always running around
Recommended dishes: Pizza Without Cheese, Pepperoni Pizza, Tater Tots
I forgot from previous the bread butter is on a piece of paper!!!IT RUNS ALL OVER N on car seats n CLOTHES!!!!! Use a sealed container !!!
Made me wait 4 hours for my delivery order. Rude manager hung up on me when I called and complained. They totally forgot my
Atmosphere: 1
Food: 1
Service: 1
The absolute worse pizza place in Collinsville, I'm 5 minutes driving away from the store, I always tip my delivery 20 to 25% I'm generous, this is the 5th delivery that I couldn't get in under a hour, I had to call and cancel it, it's a absolute terrible location that should be shut down
Currently waiting for a delivery order placed 2 hours ago. This location often has long wait times but this is ridiculous.
Love getting pizza ? from Dominos! We appreciate the staff! Our food is always hot & fresh! Always our go to for Carryout pizza for the whole family!Vegetarian options: You can make your pizza to meet your needs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Without Cheese, Chicken Wings, Pepperoni Pizza, Tater Tots
Made my pizza wrong and did not have the capacity to make it right don't expect this place to own up to it's
Atmosphere: 3
Food: 1
Service: 1
Vegetarian options: It's great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzel, Pepperoni Pizza, Tater Tots
Delivery times are inaccurate. Multiple times I've ordered to receive my food nearly or at least 2 hours later. Honestly why provide delivery if you can't meet expectations?
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
This is by far the worst Dominos. Every time I order delivery it's always 2 hours or more when online it says 15 mins.. the customer service is horrible always really rude. Whoever is running this store needs to be fired immediately
I had ordered online and the wait time stated 45-60 minutes, which is totally understandable. After almost 2 hours of waiting for a medium 1 topping pizza and pepperoni stuff cheesy bread, I called to cancel my order. The person on the phone I talked to was nice and apologetic, which is why I gave 3 stars (customer service was on point). They had stated over the phone they have a 3 hour wait, which would've been nice to know before placing my order.
This is definitely a piece of trash store and that manager Sarah they have working there needs fired she always has a excuse when proven wrong she has extremely poor customer service let alone manager skills she always tries to talk over you she will answer the phone then say it wasn’t her you talk to jus a complete this store is a complete joke I always wait 2 hrs jus for my food I just order pizza today n they never delivered but it said completed this location needs shut down they are under staff n pizza always comes cold never fresh looks like i will be reporting them to cooperate again
Apparently they charge for the little packets of Parmesan cheese now… neither of my two pizzas were completely cut.
Atmosphere: 1
Food: 3
Service: 1
Their pizza tracker is never correct. I waited until the tracker said the order was boxed and ready before heading to the location. When I arrived they told me it would be 5 more minutes. What good is the tracker if the order isn't ready when it says?!?!