Jimmy John's

701 N Bluff Rd, Collinsville
(618) 344-9117

Recent Reviews

Sort by
Ryleigh Farar

Ordered catering for an event. One large platter - 45 minutes after it was set to arrive , I called the store, and was placed on hold for 4-5 minutes with no communication or further information. I hung up. Did not receive an email, call back, or text. Food never arrived. We spent about $250 for food that never arrived - if I could give 0 stars, I would.

Atmosphere: 1

Food: 1

Service: 1

J M

This store has never gotten my order right. I order once a week and never has it been correct through door dash or at the counter.

Sarah Wortman

This location consistently leaves items out of delivery orders. Sometimes it's just a drink, other times it's drinks, chips, etc. If you call them to inquire about the mistake, you are met with an attitude and often hung up on with no resolution. If you order delivery - buyer beware.

Food: 3

Service: 1

Amy Gregory

I went through the drive thru at this location, it was freaky fast, freaky good just like the commercial says. I got a roast beef with cheese, lettuce, tomato, and mayo. A pickle quarter cut. The price was good, and I had earned a free side so the giant dill pickle was FREE!! Even better. The store was spotless clean the staff was polite and friendly. It was a fabulous experience.

Atmosphere: 5

Food: 5

Service: 5

Zach Torrence

Crazy fast, very tasty

Food: 5

Service: 5

Ryan G

Was in the area with my wife to pick up a car, needed a quick eat. Staff was super friendly, it was fast like the commercials say, and most importantly accurate to what we ordered. Also the bathrooms were nice looking and clean which is def appreciated since we’re about to get on the highway and drive 5 more hours!

Chris Palmer

Drive through only but it was super fast

Atmosphere: 5

Food: 5

Service: 5

Katie Robinson

Service was super slow.

Atmosphere: 3

Food: 3

Service: 1

T Branson

Jimmy John's has done it again. They're toasting the subs. Game Changer. Try it. You won't regret it

Atmosphere: 4

Food: 4

Service: 4

Anessa Capers

The sole reason I’m leaving a superb review is because of the young lady whom every single time I place an order and she’s working it’s on point. She’s always so polite and personable. My sandwich is always fresh and made properly. My chips are fresh and my soda isn’t watered down or missing ice. Sorry in advance if I’m not spelling it right but Melyssa, Melissa, or Mylissa is the best thing going at this location. I only want my food if she’s working. She deserves a promotion or raise or both for her consistency. Thank you for the good work that you do and food service needs more like you. 🤍

Atmosphere: 5

Food: 5

Service: 5

Callie McGhghy

Thank you for handling our big bus group on 2/8/25. We appreciate all you did. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Geoffry Brown

I wouldn't definitely steer away from this store. They never have the correct supplies and constantly are trying to get you to change. When you confront them they do not respond correctly and I had to call corporate. Very expensive mistake on my part

Austin Tite

Adam was great with taking my order and made sure everything was correct as it came out. Everything was fresh and I can’t wait to come back!!!

Atmosphere: 5

Food: 5

Service: 5

Regina Jewell

I work very close to this store and order frequently. In the last year, deliveries are slow and often the orders are wrong. I order unsweetened tea and get non-diet sodas. I've had to throw drinks out 3 times, since I'm diabetic. I will be giving this location a rest from my business for awhile.

Ian Johnson

Absolutely terrible location. Four times now I've ordered from them and they call to tell me that an item is out, or that they don't have a driver, or that they're out of bread - absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Loading...