Panera Bread

525 N Bluff Rd, Collinsville
(618) 344-2193

Recent Reviews

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Sara Wiley

We have had quite a few issues with our orders. I called up after I placed my order and spoke with one of your managers. I ordered lunch for my team today.

When I tell you that our order was FANTASTIC it does not nearly do it justice. From presentation, to freshness and accuracy it was next level amazing!

She took great care of us, my team has been RAVING that it was the BEST lunch they have ever had! Complete redemption.

Stellar experience and soooo good! Chefs kiss! Thank you so much, for taking great care of us! 6 Gold Stars out of 5. Great job!

Atmosphere: 5

Food: 5

Service: 5

William Logan

Good for lunch

Austin Ballard

Waited 5 minutes at the drive through with no response. Pulled up to the window and waited 5 more minutes with no response. Now I'm hungry and late for work.

Virgilio Cortes

Poorly ran. Everyone seems to be in a bad mood everytime I go in. There's never coffee ready. Not the best Panera around but the food is good.

Atmosphere: 1

Food: 3

Service: 1

hogans heroes

Love it

Atmosphere: 5

Food: 5

Service: 5

Chris Ross

Order accuracy and quality need to be reviewed at this location by the company. By other reviews it seems as an ongoing problem. Chicken salad with no chicken, avo sandwich with no avocado

Atmosphere: 4

Food: 2

Service: 1

Hifi Dates

Worst Panera experience ever. We have dined at Paneras for years taking family trips and never had an experience like this. Saw an employee who worked in the kitchen use the bathroom and leave the bathroom without washing their hands. Another lady who seemed like the manager was handling food without gloves, and when we said our order had been made incorrectly the teenage girl at the counter said “well you don’t have to give me a bunch of attitude.” DO NO go to this Panera.

Atmosphere: 2

Food: 1

Service: 1

Debbie Nation

No one wants to work anywhere. Plug your order in a machine

Atmosphere: 1

Food: 1

Service: 1

alyssa scarborough

I’ve been eating at Panera for years and I for one am not very keen on this location. Last week I ordered a Greek salad and tomato soup and when my order got here there was no Greek dressing in my bowl. Today I decided to give it another shot and I received the dressing and we all know how small those containers are and to my surprise they only filled it up halfway. A 2oz container filled only halfway for one salad. It doesn’t cover all the lettuce so the rest of the salad is just dry lettuce. Extremely disappointing since everything else was okay.

Atmosphere: 2

Food: 2

Service: 2

Pizza Pizza

I ordered online google said it wasn’t busy and they gave me water down tea and my order was missing my bread. I feel like they rush a little and don’t double check I spent $18 for my meal

Maddi Charles

Just went through the drive thru and got a mac and cheese bread bowl. There was legit enough mac and cheese in the cup they gave me for two bites. The bread was so hard and dry inside. The employees were not friendly and that was not worth $11.

Atmosphere: 3

Food: 1

Service: 3

Andrew Austin

Low quality food and small portions for high quality prices I don’t know anywhere else where you spend 15$ and get the smallest sandwhich and a tiny cup of soup that’s barely warm when you eat it. Insane prices for the most crappy cold cut sandwhiches ever . so incredibly overrated only reason you’re even in business is because it’s a hometown staple.

Atmosphere: 5

Food: 1

Service: 5

Juan Gonzalez

A great place for coffee, sandwiches, soups, and pastries.

Atmosphere: 5

Food: 5

Service: 5

kayla wegner

Forgot my kids Mac n cheese got no apology said we need to call the store. Nothing in compensation. Kinda ridiculous. At least an apology would have been something.

Food: 1

Service: 1

Recommended dishes: Broccoli Cheddar Soup

Karen Rodriguez

Went in to order. They had a kiosk . Asked for a person . They kiosk didn't show what I needed. They where out of a few things I wanted. But what I got was good. Went there for my daughter.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Cinnamon Crunch Bagel, Blueberry Muffin, Broccoli Cheddar Soup

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