Wendy's

1061 Collinsville Crossing, Collinsville
(618) 343-3767

Recent Reviews

Nicole Roper

People need to be more polite. Love Wendy’s but prices have went up.

Atmosphere: 2

Food: 4

Service: 2

Sandy Picarello

Wendy’s is alright they are trying some new things and I am not really a fan but you can’t go wrong with a good ole jr. bacon cheeseburger. The creamsicle frosty though … epic fail . 0 stars. would not try again.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Wendy’S Taco Salad and Apple Pecan Chicken Salad, Taco Salad, Wendy's Fresh-Made Salads, Jr Bacon Cheeseburger, Classic Chocolate Frosty

ryan phily

Im not sure who’s the store manager tonight but she was very rude on the phone when i just asked one question.

Service: 1

W

Food was great service was friendly and the store was very clean

Atmosphere: 5

Food: 5

Service: 5

Keith Makin

Dirty glass on the door inside and out. The floor looked dirty and there was trash on the floor. The lack of spoons, straws and napkins on the dirty counter top.Both of the burgers were not made the way I had ordered them on the app. The Orange Dreamsicle Frosty looked and tasted fine.I was not going to travel back 10 miles to complain.Employees were friendly.

Atmosphere: 1

Food: 2

Service: 3

Douglas Weakley

I've been on a fish sandwich kick lately and Wendy's was really good. Askedvfor food to go but got it in a tray for sit down meal quickly remedied and I was in my way.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: French Fries

Ariel Garcia

Food was good and fresh. Drive through wasn't super fast but that's OK since the food was fresh so it they were probably cooking it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jr Bacon Cheeseburger

Daniel Wilson III

Eight dollar chicken sandwich and the bun was cold! Unbelievable, avoid this Wendy's please.

Food: 1

Service: 2

Janell Tumpach

It seems like the whole family works at this establishment and the manager/mother is very hateful!!!! The customer service here is very bad and the food is never right or it's cold and always looks like it was dropped or played in

Jamico Dean

Waited at the drive through window for 25 minutes only to receive cold food. The manger on duty name was Joey, he was quite rude when i asked why i had received cold food after waiting so long. Crew standing around chit chatting. By the time i got my food and left the drive through was wrapped.

Jeff J

Ordered a double combo, chicken nuggets combo. My wife asked for honey mustard. No honey mustard, my burger had a piece of tomato the size of a 50 cent piece, a piece of wilted soggy lettuce, no onion, cold fries with both meals, but the frosties were cold. A real disappointment for $23 dollars. Won't go back to waste my money!

Food: 2

Service: 2

Melody B.

Ice machine was leaking 3 ft to 6ft around the entire machine, which also had no ice and no soda!! 4 outta 5 trash cans were completely full! The guy that did the front service was trying but he needed some help and asked a manager twice and I still did t get my order correct!! There were 5 workers back there and o ly 3 cars in drive thru!! 2 managers there Included!! WOW!

jnash2468

What’s the point of ordering online when I still have to wait 15+ min for my food but others who walk in get it right away

Liz Elliott

This Wendy’s man, I don’t understand why every single time I go through the drive through it takes at least 25 minutes each time! I love Wendy’s but this takes so freaking long and there’s always at least 3 staff right there standing and talking with one another.. I started 1 car deep at menu at 6:48pm leaving now at 0708… there is now a line of 7 cars

Atmosphere: 1

Food: 3

Service: 1

Nate

Clean smooth running store. Shout out to Stephanie and her new addition to her family! Such a hard worker and dedicated! Good seeing you girl :)

Atmosphere: 5

Food: 5

Service: 5

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