I will never order from pizza hut again. They need to have more delivery drivers. There is no reason to pay a $5 delivery fee when I live in the same town as the pizza place.
Service: 1
Velessia Washington
Fresh and good all the time
Atmosphere: 5
Food: 5
Service: 5
Naquita Miller
Bathroom was disgusting! Just gross asf
Doloresyuttres Bernal
Over an hour to deliver my pizza
Aaron Rowe
I hate for the store to take the hit because of something the store has no control of, but couldn't find how to on official site. I placed my order for a big box and some of the cinnamon rolls. For some reason it didn't put the big box in the cart, so I went through the process again and it was in the cart. Went to cart and it showed everything I ordered. Put in my card info and pressed pay and receipt was just showing the cinnamon rolls. Go to call the store and ended up getting the call center. I start to explain that I'm not sure what's going on with the website, and immediately put on hold. Five minutes later it was just silence. Not even the hold music. I hang up and call again, get hold music for a couple minutes the silence again. I wasn't yelling at the person on the other end or anything rude. Yeah im naturally a loud on the phone, but thats it I just wanted to try and get the pizza ordered whether it was attached to my online order or on a separate ticket. That was it.
I'm never got the name of who I dealt with at the store but, she was awesome. I was there about 715pm October 11th 2024 and if it wasn't for her friendly smile at the first glance, I would've been walking with a refund on the online order that was in the warmer and getting dinner elsewhere. I was able to calmly explain the problem, she was quick to get it entered and started for me. She was very apologetic about the problem but kept it friendly. Yeah, I wish a lil compensation for the trouble, but I was quite hungry and just wanted everything I tried to order online.
My mom on the other hand was different. Placed her order online, went to pay and nothing was there. She ended up ordering food elsewhere, so business lost there because of online ordering issues.
I am currently unsure of if we'll be ordering from pizza hut again because of this situation. Customer service center definitely needs attention, as well as the online ordering issue. On Friday's I just wanna order, get it and go since it's later than normal. This experience definitely was not that.
Atmosphere: 3
Food: 5
Service: 1
Martin Hauser
So under staffed, one cook, one counter help. We did most of the work for our party
Atmosphere: 2
Food: 4
Service: 1
Timeka Sanders
This is the worst Pizza Hut ever really rude staff and doesn’t have manners. Don’t go here was asking to use the restroom and staff decided to be rude about using the restroom telling customer to go use the gas station bathroom. I am 3 months pregnant and this was the first thing I saw but staff respond was really rude.
Atmosphere: 1
Food: 1
Service: 1
Andy Andy
What a disaster! Yelling and dropping of pans everywhere. We were ignored for 5 minutes at counter and then were not given our drinks for 20. Manager yelled at everyone including customers (us) and didnt see anything wrong about it. We orignally ordered dine in but they boxed it up and yelled our name so we decided to just leave after all. Disasterous!
Atmosphere: 1
Food: 1
Service: 1
christopher miller
I don't know how this was even possible. My daughter bit into her stuffed crust and found this baked in FLY. Someone had to intentionally leave a fly there. You can't miss a large black fly against white mozzarella and pizza dough. I've never looked inside the stuffed crust while eating so continue to eat their stuffed crust at your own risk. There is no way to know how often this happens. Never ordering stuffed crust again.
Food: 1
Service: 1
Deena Williams-Happel
Sam good food but it ends there! Why do they deliver food to businesses without forks or napkins when the order is buffalo wings and cheese sticks?????
Do you like to waste your money and ruin your dinner and ruin the family time you have with your children: If you like managers that lie to their customers stand there and mock them while they're in the store, Taco pizzas that are supposed to be in beef 50% covered in refried beans, you want your hard-earned US dollars to this be tossed on the ground, I suggest Pizza Hut Colona!
Atmosphere: 1
Food: 1
Service: 1
Dan Porter
Love the service at this pizza hut. We ordered carryout and delivery from here for the first time this past year, and it's been a great experience each time!
Atmosphere: 5
Food: 5
Service: 5
Cody Preslar
I paid $22 for a stuffed crust pepperoni, after being told a 1 topping pizza was $11.99. The sale didn't include stuffed crust and I wasn't told until after I placed the oreder and paying $5 for delivery and tipping $8 to the driver. Overall after asking what their specials were, I payed $60 for (2) 1 topping pizzas and 8 wings,absolutely ridiculous. I had no idea it cost pizza hut $10 to put string cheese in their crust,plus the lady said 30 minutes for delivery and it was closerto an hour. Won't be ordering from here again. Waste of money for some cheap quality pizza. Outrageous and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Debby Lofgren
I always love the pizza I tried one of the melts the chicken bacon ranch it was so good I'll definitely get that again I didn't get the wings this time but I love them
I will never order from pizza hut again. They need to have more delivery drivers. There is no reason to pay a $5 delivery fee when I live in the same town as the pizza place.
Service: 1
Fresh and good all the time
Atmosphere: 5
Food: 5
Service: 5
Bathroom was disgusting! Just gross asf
Over an hour to deliver my pizza
I hate for the store to take the hit because of something the store has no control of, but couldn't find how to on official site. I placed my order for a big box and some of the cinnamon rolls. For some reason it didn't put the big box in the cart, so I went through the process again and it was in the cart. Went to cart and it showed everything I ordered. Put in my card info and pressed pay and receipt was just showing the cinnamon rolls. Go to call the store and ended up getting the call center. I start to explain that I'm not sure what's going on with the website, and immediately put on hold. Five minutes later it was just silence. Not even the hold music. I hang up and call again, get hold music for a couple minutes the silence again. I wasn't yelling at the person on the other end or anything rude. Yeah im naturally a loud on the phone, but thats it
I just wanted to try and get the pizza ordered whether it was attached to my online order or on a separate ticket. That was it.
I'm never got the name of who I dealt with at the store but, she was awesome. I was there about 715pm October 11th 2024 and if it wasn't for her friendly smile at the first glance, I would've been walking with a refund on the online order that was in the warmer and getting dinner elsewhere. I was able to calmly explain the problem, she was quick to get it entered and started for me. She was very apologetic about the problem but kept it friendly. Yeah, I wish a lil compensation for the trouble, but I was quite hungry and just wanted everything I tried to order online.
My mom on the other hand was different. Placed her order online, went to pay and nothing was there. She ended up ordering food elsewhere, so business lost there because of online ordering issues.
I am currently unsure of if we'll be ordering from pizza hut again because of this situation. Customer service center definitely needs attention, as well as the online ordering issue. On Friday's I just wanna order, get it and go since it's later than normal. This experience definitely was not that.
Atmosphere: 3
Food: 5
Service: 1
So under staffed, one cook, one counter help. We did most of the work for our party
Atmosphere: 2
Food: 4
Service: 1
This is the worst Pizza Hut ever really rude staff and doesn’t have manners. Don’t go here was asking to use the restroom and staff decided to be rude about using the restroom telling customer to go use the gas station bathroom. I am 3 months pregnant and this was the first thing I saw but staff respond was really rude.
Atmosphere: 1
Food: 1
Service: 1
What a disaster! Yelling and dropping of pans everywhere. We were ignored for 5 minutes at counter and then were not given our drinks for 20. Manager yelled at everyone including customers (us) and didnt see anything wrong about it. We orignally ordered dine in but they boxed it up and yelled our name so we decided to just leave after all. Disasterous!
Atmosphere: 1
Food: 1
Service: 1
I don't know how this was even possible. My daughter bit into her stuffed crust and found this baked in FLY. Someone had to intentionally leave a fly there. You can't miss a large black fly against white mozzarella and pizza dough. I've never looked inside the stuffed crust while eating so continue to eat their stuffed crust at your own risk. There is no way to know how often this happens. Never ordering stuffed crust again.
Food: 1
Service: 1
Sam good food but it ends there! Why do they deliver food to businesses without forks or napkins when the order is buffalo wings and cheese sticks?????
Food: 4
Service: 1
Recommended dishes: Cheese Sticks
Restaurantji Recommends
Do you like to waste your money and ruin your dinner and ruin the family time you have with your children: If you like managers that lie to their customers stand there and mock them while they're in the store, Taco pizzas that are supposed to be in beef 50% covered in refried beans, you want your hard-earned US dollars to this be tossed on the ground, I suggest Pizza Hut Colona!
Atmosphere: 1
Food: 1
Service: 1
Love the service at this pizza hut. We ordered carryout and delivery from here for the first time this past year, and it's been a great experience each time!
Atmosphere: 5
Food: 5
Service: 5
I paid $22 for a stuffed crust pepperoni, after being told a 1 topping pizza was $11.99. The sale didn't include stuffed crust and I wasn't told until after I placed the oreder and paying $5 for delivery and tipping $8 to the driver. Overall after asking what their specials were, I payed $60 for (2) 1 topping pizzas and 8 wings,absolutely ridiculous. I had no idea it cost pizza hut $10 to put string cheese in their crust,plus the lady said 30 minutes for delivery and it was closerto an hour. Won't be ordering from here again. Waste of money for some cheap quality pizza. Outrageous and disappointing.
Atmosphere: 1
Food: 1
Service: 1
I always love the pizza I tried one of the melts the chicken bacon ranch it was so good I'll definitely get that again I didn't get the wings this time but I love them
Food: 5
Service: 5
Great staff and awesome food! Definitely will be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic
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