They put too much salt on their food gizzards and mushrooms where is salty as ever
Food: 1
Durk Mcdonald
The workers are rude food cold bad attitudes. I will never go again food quality is 0 the menu board is dark that you can't read it. if you ask questions they get upset that you did. 2 shrimp in a Mac and shrimp bowl. Five thumbs down. Fire the workers please
Atmosphere: 1
Food: 1
Service: 1
Josh Rodriguez
Thank for having public restrooms!
Service: 5
Clement Bell
Went through the drive thru on October 7 around 5pm. The associate working was very rude. He responded with,”WHAT!” when gave him my order. Then when pulled to window I asked how much it was, he didn’t say anything and yelled,”Will that be cash or charge!”
I said,”It depends on how much it is.”
Even louder, he said”Well if you use a card there will be a 3% fee!”
I repeated,”How much is my order sir?”
Finally, he gave the price, I gave him cash , waited for my food and left.
This was the worst experience I’ve ever had at a Browns Chicken store!
Food: 3
Service: 1
Joel Munch
Buy one get one for $1.00 total ripoff!!! $12.50 for chicken livers and gizzard insane! Cheapest food in the grocery store and Browns manages to ruin it with ridiculous over pricing. Definitely won't be going back. Don't waist your time or money. Better options every where else. There food has always been second rate, and now it's priced as if was quality. Not even close. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Bob Warsaw
Got some mushrooms. Just over cooked, bad !!!!!!!!!!
Kasie “SunShine” Machado
I purchased a surprise bag in the To Good To Go App & it was a lot of food for a little money & no waste!
Atmosphere: 5
Food: 5
Service: 5
Al AR
We don't get Brown's often, the chicken isn't the best, but they have some sides that we enjoy from time to time. But this past time I went, I showed up just around 7:50 PM (I know its close to closing, but I just wanted to get a quick side order and I had walked in at the same time as another customer, so I didn't think it was a big deal). The customer in front of me ordered and the cashier, who was an older man, proceeded to have a personal conversation with the customer until his food was ready, and the order was not made quick. In fact, it took 10 minutes until the food was ready and so it was already 8:00 PM by the time the customer in front of me left. I tried to order and was actually laughed at and told I couldn't because they were closed. I explained how I had been there for 10 minutes before closing, but just didn't have my order taken. The man basically told me too bad, even though if he had just taken my order before having a conversation with the customer before me, I could have placed my order before closing and gotten my food.
The service isnt usually Michelin quality, but this was a new low. I would have been understanding and not written anything if I was treated with some respect, but this was a very bad experience. To anyone looking to get Brown's chicken, I'd recommend going to either their Bolingbrook or Naperville locations.
Atmosphere: 1
Food: 3
Service: 1
Scott A Lagger
Always have loved Brown's chicken. Convenient Location.
Atmosphere: 5
Food: 5
Service: 5
Renae N Jamilah Exploring
Browns Chicken has really grown from chicken and biscuits to lobster mac n cheese, popcorn shrimp, spaghetti, and more. So very good!
Horrible. My son went in read right off of board/menu they have posted and ordered 8 piece tender with sides. Was $50 ! When he got it it was wings and thighs. He went back and told them they gave him the wrong meal. They refused to fix it said too bad. Rip off. Terrible taking advantage of teens!
Atmosphere: 1
Food: 1
Service: 1
Ang
Fries weren't cooked all the way, small pieces of chicken and I was charged an extra $1 to have mostaccioli for my side with my meal. Bad experience and I used to come here often.
Jay Shill
Not a favor of Browns.. Just no flavor and no crispy chicken like Popeyes..
Atmosphere: 1
Food: 1
Service: 4
Becky
Great place to eat! There are so many items on the menu to chose from. While I haven't tried everything they have to offer, the things I have tried have always been delicious. This location is great because it's easy to get in and out of. Employees are usually very nice and do a great job with getting the order right!
Melvin Strong
Brown's Chicken used to be one of my favorite places. After tonight I don't think I will be going back anytime soon. 8pcs chicken dinner was $36 1/2 pound jumbo shrimp $14. The chicken was very dry and all three of the sides were flavorless. The shrimp were very good but we didn't get any sauce and there were no biscuits. For $54 I am very disappointed to say the least.
They put too much salt on their food gizzards and mushrooms where is salty as ever
Food: 1
The workers are rude food cold bad attitudes. I will never go again food quality is 0 the menu board is dark that you can't read it. if you ask questions they get upset that you did. 2 shrimp in a Mac and shrimp bowl. Five thumbs down. Fire the workers please
Atmosphere: 1
Food: 1
Service: 1
Thank for having public restrooms!
Service: 5
Went through the drive thru on October 7 around 5pm. The associate working was very rude. He responded with,”WHAT!” when gave him my order. Then when pulled to window I asked how much it was, he didn’t say anything and yelled,”Will that be cash or charge!”
I said,”It depends on how much it is.”
Even louder, he said”Well if you use a card there will be a 3% fee!”
I repeated,”How much is my order sir?”
Finally, he gave the price, I gave him cash , waited for my food and left.
This was the worst experience I’ve ever had at a Browns Chicken store!
Food: 3
Service: 1
Buy one get one for $1.00 total ripoff!!! $12.50 for chicken livers and gizzard insane! Cheapest food in the grocery store and Browns manages to ruin it with ridiculous over pricing. Definitely won't be going back. Don't waist your time or money. Better options every where else. There food has always been second rate, and now it's priced as if was quality. Not even close. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Got some mushrooms. Just over cooked, bad !!!!!!!!!!
I purchased a surprise bag in the To Good To Go App & it was a lot of food for a little money & no waste!
Atmosphere: 5
Food: 5
Service: 5
We don't get Brown's often, the chicken isn't the best, but they have some sides that we enjoy from time to time. But this past time I went, I showed up just around 7:50 PM (I know its close to closing, but I just wanted to get a quick side order and I had walked in at the same time as another customer, so I didn't think it was a big deal). The customer in front of me ordered and the cashier, who was an older man, proceeded to have a personal conversation with the customer until his food was ready, and the order was not made quick. In fact, it took 10 minutes until the food was ready and so it was already 8:00 PM by the time the customer in front of me left. I tried to order and was actually laughed at and told I couldn't because they were closed. I explained how I had been there for 10 minutes before closing, but just didn't have my order taken. The man basically told me too bad, even though if he had just taken my order before having a conversation with the customer before me, I could have placed my order before closing and gotten my food.
The service isnt usually Michelin quality, but this was a new low. I would have been understanding and not written anything if I was treated with some respect, but this was a very bad experience.
To anyone looking to get Brown's chicken, I'd recommend going to either their Bolingbrook or Naperville locations.
Atmosphere: 1
Food: 3
Service: 1
Always have loved Brown's chicken. Convenient Location.
Atmosphere: 5
Food: 5
Service: 5
Browns Chicken has really grown from chicken and biscuits to lobster mac n cheese, popcorn shrimp, spaghetti, and more. So very good!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Horrible. My son went in read right off of board/menu they have posted and ordered 8 piece tender with sides. Was $50 ! When he got it it was wings and thighs. He went back and told them they gave him the wrong meal. They refused to fix it said too bad. Rip off. Terrible taking advantage of teens!
Atmosphere: 1
Food: 1
Service: 1
Fries weren't cooked all the way, small pieces of chicken and I was charged an extra $1 to have mostaccioli for my side with my meal. Bad experience and I used to come here often.
Not a favor of Browns.. Just no flavor and no crispy chicken like Popeyes..
Atmosphere: 1
Food: 1
Service: 4
Great place to eat! There are so many items on the menu to chose from. While I haven't tried everything they have to offer, the things I have tried have always been delicious. This location is great because it's easy to get in and out of. Employees are usually very nice and do a great job with getting the order right!
Brown's Chicken used to be one of my favorite places. After tonight I don't think I will be going back anytime soon. 8pcs chicken dinner was $36 1/2 pound jumbo shrimp $14. The chicken was very dry and all three of the sides were flavorless. The shrimp were very good but we didn't get any sauce and there were no biscuits. For $54 I am very disappointed to say the least.
Recommended dishes: Fried Shrimp
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