No stars! 1st time going to this location. Always go to Dunkin for my coffee. Simply ask nicely if could steam the milk. Right away gave attitude. Hold time talking polite. Started talking other language talking loud with an attitude. Drove to window guy gives me my order. I got the five dollar bundle coffee with the two wraps and they were both cold! I’m going to start recording I’m tired of people messing with my food I can get sick!
Diana Denison
I’ve been going to this Dunkin’ Donuts daily for about a year and never had any issues—until recently. The past two visits have been disappointing due to how rude the staff has become, even though it’s the same people I’ve always seen.
On one visit, I ordered my usual coffee, bacon, and hash browns. The employee read the order back correctly, and it was displayed properly on the screen. However, when I received my food, the hash browns were missing. I drove back around to let them know, and the male employee told me I wasn’t charged for them—yet when I checked my bank statement, I clearly was.
Then today, when I was placing my order through the speaker, the woman working responded very rudely, saying I was speaking too low and she couldn’t hear me—despite me speaking at a normal level.
What’s frustrating is that I’ve always been polite and respectful, and I don’t feel like that same respect has been returned lately. If the staff is unhappy with their job, that’s not the customer’s fault. Sadly, I will not be returning to this location after this repeated behavior.
Atmosphere: 1
Food: 4
Service: 1
Antonio Alfaro
Poor... #rude customer service. Not exactly what you'd call professional customer service. Very poor hygiene... the employees don't wear gloves, at least not when it seemed like they were forcibly preparing our order. I told the manager I wasn't asking for anything free. The ice cream was literally melted, and he said his ice cream was just as it was served. The man with the big beard wasn't wearing gloves and probably didn't even wash his hands before serving us. We all wanted to get out of there as quickly as possible and throw it away.
Atmosphere: 1
Food: 1
Service: 1
Jayce Soto
On MULTIPLE occasions I order online, drive thru took roughly 6mins just to get someone to the speaker for me to tell them my name, and in the last month every single time there is something wrong with my order. It’s extremely infuriating. Cold hash browns today with the wrong cheese on the sandwich. It’s dissapointing
Atmosphere: 1
Food: 1
Service: 1
Micheal David
I love Dunkin', everyone loves them though. The coffee is always good and the food is delicious while staying affordable.
Atmosphere: 5
Food: 5
Service: 5
Samantha E
This is my all time favorite Dunkin. The staff is always so kind especially the morning workers. The food and drinks are always consistent. Whenever I go to a different Dunkin it’s never the same quality as this location. I always get the frozen coffee with butter pecan and blueberry. Never disappoints. I also highly recommend the snackin bacon. It’s the perfect amount of sweet and savory. I think everyone should go to this Dunkin. You guys are my favorite!!
Atmosphere: 5
Food: 5
Service: 5
Maura Capiak
Great service. Nicest staff too. Will definitely make this my favorite shop.
Atmosphere: 5
Food: 5
Service: 5
Hugo Hernandez
It’s Dunkin’
Jennifer Sims
My favorite Dunkin! Great customer service 👏
Atmosphere: 5
Food: 5
Service: 5
Marie T
I just wanted some blended ice. They told Me no they dont have no blenders. Like be forreal. I get blended ice twice a day at dunkin on larkin and raynor. The indian lady jus sat there laughing at me. (Im pregnant so i was a little upset so maybe she found it amusing). Wont be back.
Every time I want ice cream it’s super soft almost melted please fix the freezers
Mike MOS
Coffee coffee coffee! Quick stop for great
Atmosphere: 5
Food: 5
Service: 5
N2805
Have been going to this Dunkin for over 15 years the last couple weeks I been overcharged twice and now all of all sudden tonight they can't make chocolate shakes. Very disappointed and will drive further down the road now for my coffee
No stars! 1st time going to this location. Always go to Dunkin for my coffee. Simply ask nicely if could steam the milk. Right away gave attitude. Hold time talking polite. Started talking other language talking loud with an attitude. Drove to window guy gives me my order. I got the five dollar bundle coffee with the two wraps and they were both cold! I’m going to start recording I’m tired of people messing with my food I can get sick!
I’ve been going to this Dunkin’ Donuts daily for about a year and never had any issues—until recently. The past two visits have been disappointing due to how rude the staff has become, even though it’s the same people I’ve always seen.
On one visit, I ordered my usual coffee, bacon, and hash browns. The employee read the order back correctly, and it was displayed properly on the screen. However, when I received my food, the hash browns were missing. I drove back around to let them know, and the male employee told me I wasn’t charged for them—yet when I checked my bank statement, I clearly was.
Then today, when I was placing my order through the speaker, the woman working responded very rudely, saying I was speaking too low and she couldn’t hear me—despite me speaking at a normal level.
What’s frustrating is that I’ve always been polite and respectful, and I don’t feel like that same respect has been returned lately. If the staff is unhappy with their job, that’s not the customer’s fault. Sadly, I will not be returning to this location after this repeated behavior.
Atmosphere: 1
Food: 4
Service: 1
Poor... #rude customer service. Not exactly what you'd call professional customer service.
Very poor hygiene... the employees don't wear gloves, at least not when it seemed like they were forcibly preparing our order. I told the manager I wasn't asking for anything free. The ice cream was literally melted, and he said his ice cream was just as it was served. The man with the big beard wasn't wearing gloves and probably didn't even wash his hands before serving us. We all wanted to get out of there as quickly as possible and throw it away.
Atmosphere: 1
Food: 1
Service: 1
On MULTIPLE occasions I order online, drive thru took roughly 6mins just to get someone to the speaker for me to tell them my name, and in the last month every single time there is something wrong with my order. It’s extremely infuriating. Cold hash browns today with the wrong cheese on the sandwich. It’s dissapointing
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin', everyone loves them though. The coffee is always good and the food is delicious while staying affordable.
Atmosphere: 5
Food: 5
Service: 5
This is my all time favorite Dunkin. The staff is always so kind especially the morning workers. The food and drinks are always consistent. Whenever I go to a different Dunkin it’s never the same quality as this location. I always get the frozen coffee with butter pecan and blueberry. Never disappoints. I also highly recommend the snackin bacon. It’s the perfect amount of sweet and savory. I think everyone should go to this Dunkin. You guys are my favorite!!
Atmosphere: 5
Food: 5
Service: 5
Great service. Nicest staff too. Will definitely make this my favorite shop.
Atmosphere: 5
Food: 5
Service: 5
It’s Dunkin’
My favorite Dunkin! Great customer service 👏
Atmosphere: 5
Food: 5
Service: 5
I just wanted some blended ice. They told
Me no they dont have no blenders. Like be forreal. I get blended ice twice a day at dunkin on larkin and raynor. The indian lady jus sat there laughing at me. (Im pregnant so i was a little upset so maybe she found it amusing). Wont be back.
Service: 1
Restaurantji Recommends
Every time I want ice cream it’s super soft almost melted please fix the freezers
Coffee coffee coffee!
Quick stop for great
Atmosphere: 5
Food: 5
Service: 5
Have been going to this Dunkin for over 15 years the last couple weeks I been overcharged twice and now all of all sudden tonight they can't make chocolate shakes. Very disappointed and will drive further down the road now for my coffee
Atmosphere: 1
Food: 1
Service: 1
Quick service and good drinks
Atmosphere: 4
Food: 4
Service: 4
The one place to get my order correct.
Atmosphere: 5
Food: 5
Service: 5
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