McDonald's
1704 Plainfield Rd, Crest Hill
(815) 741-2206
Recent Reviews
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Employee dropped my food in drive through and proceeded to tell driver that its our fault that the bag ripped open due to them not following bagging rules employee proceeded to say it our fault and called out Sandra and she walked away and did not proceed to help us or ask for refund or remake we proceed to pick up the food and remake the fires that where cold mind u employees hide and did not try and help and kept saying parked far but once we mentioned they packed the bag they ignored the fact and kept blaming us i have photos and receipts i would like to get connected by hire up please and thank you.
Atmosphere: 1
Food: 1
Service: 1
This place has kids working here high af all the time and they are always out of steak egg n cheese bagels pathetic needs a new manager.
Atmosphere: 1
Food: 1
Service: 1
I've given this McDonald's several chances. Y'all are just pathetic. Can't handle the simple task of pouring soda.
Atmosphere: 1
Food: 1
Service: 1
It's a great place to go to, Become crowded and not, worked with people there before, as an employee. One of the breakfast sandwiches changed and got deleted from the menu board. Was opening the store before the customers ever started appearing, the place does go around 24/7.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Mcchicken, Big Mac, Hamburger, Fries
Ordered a sack of chocolate chip cookies. It’s something my family and I really enjoy because store bought cookies aren’t fresh but McDonalds cookies taste delicious and are usually made fresh which means they’re still warm when you get them. The cookies given today were cold as if they’d been sitting out all day and we were in the drive thru for a long while already. We got to the window and they were given to me on a pancake plate. Not even in a sack. 🙄 😳🤔 So disappointing. 😔
Food: 2
Service: 2
Worst food ever I wanted fresh for $6 deal nothing not fresh and hamburger is black and fries is cold and hard
Atmosphere: 1
Food: 1
Service: 1
The server there was extremely nice. Would go there again. Hope she's there when I go back.
Atmosphere: 5
Food: 4
Service: 5
They said they don't have smoothie this time but they had it. They were rude only one guy was nice. The look on their face wasn't admirable
my sweet tea was horrible it taste like no sugar in it .. i ask for my nuggets fresh when i ordered .. the gave me warm nuggets.. i gave them back .. a few girls was talking smack including the manger .. bad for business
They messed up my order but we're quick to fix it. Friendly staff, clean area. Typical McDonald's
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The place is good
Atmosphere: 4
Food: 4
Service: 4
One of our favorites! We drive way out of our way to go to this particular location because they always get our orders correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Mcmuffin
Historical Memorabilia
Kid-friendliness: Rock A Doodle Collection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Mcchicken
I gave a five-star for food it's decent I went through the drive-thru I ordered four McDoubles with Mac sauce three large french fries and two large Sprites after paying I find out I was shorted a french fry so I went back through the drive-thru and I explained to them that I just placed the order and I'm missing a french fry the manager says just come to the next window I pull up her and the staff are laughing I find that very disrespectful I hope that I'm not the only person that is dealing with this issue but please don't let people be rude to you kindness is very very respectful but I will be back tomorrow to speak to the big manager have a nice night.
Atmosphere: 1
Food: 5
Service: 1
DO NOT USE MOBILE APP HERE. This place often(4-5days out of week) says they’re cash only and can’t take mobile orders even if the order was processed and money taken. They don’t give refunds for them either so beware this place STEALS your food and money.
Atmosphere: 1
Food: 2
Service: 1
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