Sonic Drive-In
1820 Plainfield Rd, Crest Hill
(815) 725-8750
Recent Reviews
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I should have left when seeing the cost was almost $32 for two small shakes, medium shake, medium slush and large sprite. When given my order there was overflow on lid and went all over me, down my coat. My daughter was soaked from all the liquid from the carrier. When I got home ALL I did was try to lift the medium shake out of the carrier and it broke in two. Wondering if all the overflow was what caused the styrofoam to be so weak because there was spilled drink all in bottom of carrier. So upset because things aren’t cheap anymore and got ripped off. Sprite was almost all ice and lost half a medium shake. On top of being a sticky mess. There is normal overfill on drinks which is no big deal but this was excessive to soaking us which is carelessness. I rarely ever leave a bad review so that says something.
Ordered a smasher burger and chili cheese tots. I enjoyed the smasher burger and tots. Dont be fooled like me, the fork was under the chili cheese tots.
Atmosphere: 3
Food: 4
Service: 3
They don’t want to work.
Listen I get it. Getting paid barely anything to do a job sucks but you chose that job.
Everytime I order uber eats from here after 9pm… if I order ice creams, they are never delivered. And the uber eats driver always says that they don’t give them the items necessary to complete the order and so they just deliver what was given.
Whenever I go to this location past 10pm, the employees will “hide” in the back corner of the restaurant if you pull up to the drive thru. But they are in plain sight on their phones talking to each other.
It’s frustrating. Y’all suck.
Alejandro was fabulous! Thank you
Atmosphere: 5
Food: 5
Service: 5
Sonic was a great place to get food but. The app and online orders always claim im not a member. Its to bad that I will no longer order from them, bk ect because of this glitch. Im no idiot. But yet tour app and website claim we are.
Atmosphere: 1
Food: 1
Service: 1
I come almost every day for the slushes , i finally tried some food i had the double smash burger and it was really good, been a regular for years and the new general manager is a lot better than the previous
Atmosphere: 5
Food: 4
Service: 5
I came up earlier today and had a decently sized order, one item in the order was for a medium chili cheese fry, when I got my bags the fries were missing.. I initially brushed it off because it was a fair sized order, so I just pushed the button and asked about my missing chili cheese fries, they apologized and eventually passed me a bag with the supposed fries.. I had felt better until I opened it and saw it was just a regular fry… I really just paid extra money for medium fries without the chili and/or the cheese... 😕
Atmosphere: 1
Food: 2
Service: 3
Tried Double smash burgers. Tasty, average size sandwich, nothing that would make me say wow. Personally prefer Culvers for taste. Cheddar peppers were over cooked and tasted a little burnt. 5 dollars seemed expensive for 4, but isn't everything these days.
Absolute trash waited and waited. No one helped at all. And the customer service that I dealt with for no one helping was even worse than the weight was there for over 20 minutes and not one person could even help.
Atmosphere: 1
Food: 1
Service: 1
These people actually had the audacity to say they won’t unlock the bathroom until 5 minutes when they bring out food. That’s ridiculous when a child needs to go. How unprofessional and lazy. Won’t be back after a lazy jerk treats people that way at all.
Restaurantji Recommends
Always love a half price slushie. Service is always quick and ordering through the app is always a great way to snag a snack on the way home.
Atmosphere: 5
Food: 5
Service: 5
This is the second time we’ve been here to sonic and we ordered 2 large truffle blast, and there was nothing in it but soft serve ice cream! And when I called the only thing, the young lady did was say I’m sorry. She said she was the manager. We paid $20 for two large chocolate truffle blasts and nothing but soft serve ice cream!
Food: 1
Service: 1
Pulled up at 3:45. Pressed the red button. No response. Waited there for 15 minutes then to be told they can’t do any drinks? Really?
Service: 1
Ordered # 4 burger was super greasy literally black grease dripping from burger making everything soggy kindly asked for another burger samething when I opened wrapper black grease dripping no time to get upset just threw the burger away it's only a matter of time before this place is closed permanently if they think this is normal.
I’m so disappointed. Ordered 3 things. 1) diet cherry limeade. Had no recognizable flavor beyond sweet. 2) tots. Not very crispy but definitely the best part of this meal. 3) double Sonic smasher. Omg. The burgers were undercooked, hardly any sauce, and I didn’t get a fork and knife when I ordered no bun. Plus grease that leaked out of the box onto my lap. Will not be coming back.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Tots
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