Went in today with my service dog before I was even fully in the door they told me my service dog was not allowed in even though the sticker on the front door says service dogs welcome. I told them per ada law my dog is allowed to accompany me. Then let us order but when we went to sit down and eat they told me the “damn” dog could not stay. We asked for the manager or her name and they told us to call corporate. If I could give negative stats I would. I have ms and maybe they should learn ada laws and some manners.
Atmosphere: 1
Food: 1
Service: 1
Nicky P
Trash food make your own sandwiches at home. Also they sold me stale potato chips. Even the cookies was nasty. Sandwich cookies and a drink $25. Don’t waste your time or money
chains mccane
great customer service the 2 girls working at 5pm
Lily R
losers didnt let us in at 9 when it closed at 10
Service: 1
Xavier Garcia
I stopped at subway on my way home from work around 3pm. There was a short line so it didn’t take long for me to be served, once it was my turn I was helped by this girl with short hair she was kind and was able to help me find an alternative sandwich to what I normally get as they recently took it off the menu. The staff was very polite and the place was very clean.
Atmosphere: 5
Food: 5
Service: 5
Kristina
I went yesterday around 12:30 for my lunch break and this nice young lady helped me out with my order i got one footlong bmt and two cookies everything was fresh. I come to this subway often and every time I come they are always super nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Juan C Rodriguez
07/14/25 8:56 the restaurant was close when the say they close at 10:00pm the employees just pretend they don’t see nothing really disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
Sequoya Allen
I’ve ordered from here multiple times because it’s closer to my house, always got the meal and every time the cookies were always hard as if they’ve been sitting out for days… any time I go order placed the cookies are soft. Don’t think I will be going here anymore.
Atmosphere: 3
Food: 2
Service: 3
Debra Reed
Went to Subway on North Larkin in Joliet last week. The boy maybe 16 years young was rude to me when I was trying to use a coupon. I didn’t know it was for online only, so I asked for help. They made me a Turkey Italiano, but he said no problem with him if I never came back to the store. I decided that’s not gonna stop me, I’ll just go when he’s not there. I called and they said he was not working. When I got there, he was in the back but saw me. He got the manager so she came out looking like she was ready to tumble. I never said anything or posted so he must’ve told her he had problems with me because the other employees heard him speaking rude. I explained to the manager I was getting ready to order online Turkey Italiano but I didn’t see it. She said they don’t serve it anymore and I can’t get one. I didn’t say I got it the week before. I said that was fine, I had ham and turkey in the app and could you just tell me what I needed to request for the sauce she said it doesn’t come with the sauce. I kept trying to ask her what they use on top of the sandwich and she just said nothing, nothing and girl standing beside her said it’s the dressing they use and gave me the name I was trying to pay through the app and it said double click but because I don’t use Apple Pay and it wasn’t working and she just told me she could not help. The young lady started to talk and the manager threw up her hands and said that’s it for me to leave the store she wasn’t gonna help me. I did not argue with her about asking for help. She said she was done with me get out. The only thing I said to her was, I cannot believe you’re kicking me out of the store for asking a question. Trust me, she was loud and it was very embarrassing, so I left. She came out looking for trouble and gave it to me. Makes me wonder if she’s related to the young man that was rude to me last week. I’m in my 70s, 115 pounds and disabled and I try to be a nice person at all times. I wish I knew how to get to the owner of this franchise. She is definitely not management material. God bless her when she gets to her 70s and has to deal with online technology to make purchases and gets belittled. If she isn’t allowed to help me that was fine but she didn’t say that just kicked me out. Wow, can’t believe she had Management training..
Great twelve inch long sandwiches. Along with there party Foot Long. Has some reasonable selections of subs. I feel that the coupons of the deals, should come out offline. Walking to the restruant or curb side, order in person, from pick up person to salers.
Atmosphere: 4
Food: 5
Service: 5
Szczepan Banas
I came at 9.01pm on Saturday March 22 they told me they're closing because "they were not busy" Both Google maps and sign on the door says they're open till 10pm. Somebody is cutting their hours short
Atmosphere: 1
Food: 1
Service: 1
Sheree E
I'm going to have to stop going here because all "sandwich artists" aren't created equal. I usually get a rotisserie chicken sub and pay extra for extra chicken, but sometimes I don't get what I pay for. I always order through the app and even give a tip. Although the sub tastes good, I'm just not getting my money's worth because I'm paying for extra chicken plus a tip, which they don't deserve when they don't fix it properly.
Food: 2
Service: 2
Erik Thomas
Ordered online and app charged my bank and said ready for pickup but store said it wasn't it system and told me i had to call corporate. Corporate has no actual people to talk to when you call. But app says ready to pickup at that store. And it charged my account.
Andrick Hernandez
$16 for the smallest sandwich I’ve ever ate do the ingredientes come out of the workers pockets?? I also ordered light mayo On my tiny foot long sandwich and I got what seems like the rest of the mayo they had in stock what are these portions?
Went in today with my service dog before I was even fully in the door they told me my service dog was not allowed in even though the sticker on the front door says service dogs welcome. I told them per ada law my dog is allowed to accompany me. Then let us order but when we went to sit down and eat they told me the “damn” dog could not stay. We asked for the manager or her name and they told us to call corporate. If I could give negative stats I would. I have ms and maybe they should learn ada laws and some manners.
Atmosphere: 1
Food: 1
Service: 1
Trash food make your own sandwiches at home. Also they sold me stale potato chips. Even the cookies was nasty. Sandwich cookies and a drink $25. Don’t waste your time or money
great customer service the 2 girls working at 5pm
losers didnt let us in at 9 when it closed at 10
Service: 1
I stopped at subway on my way home from work around 3pm. There was a short line so it didn’t take long for me to be served, once it was my turn I was helped by this girl with short hair she was kind and was able to help me find an alternative sandwich to what I normally get as they recently took it off the menu. The staff was very polite and the place was very clean.
Atmosphere: 5
Food: 5
Service: 5
I went yesterday around 12:30 for my lunch break and this nice young lady helped me out with my order i got one footlong bmt and two cookies everything was fresh. I come to this subway often and every time I come they are always super nice and helpful
Atmosphere: 5
Food: 5
Service: 5
07/14/25 8:56 the restaurant was close when the say they close at 10:00pm the employees just pretend they don’t see nothing really disappointing!!!!
Atmosphere: 1
Food: 1
Service: 1
I’ve ordered from here multiple times because it’s closer to my house, always got the meal and every time the cookies were always hard as if they’ve been sitting out for days… any time I go order placed the cookies are soft. Don’t think I will be going here anymore.
Atmosphere: 3
Food: 2
Service: 3
Went to Subway on North Larkin in Joliet last week. The boy maybe 16 years young was rude to me when I was trying to use a coupon. I didn’t know it was for online only, so I asked for help. They made me a Turkey Italiano, but he said no problem with him if I never came back to the store. I decided that’s not gonna stop me, I’ll just go when he’s not there. I called and they said he was not working. When I got there, he was in the back but saw me. He got the manager so she came out looking like she was ready to tumble. I never said anything or posted so he must’ve told her he had problems with me because the other employees heard him speaking rude. I explained to the manager I was getting ready to order online Turkey Italiano but I didn’t see it. She said they don’t serve it anymore and I can’t get one. I didn’t say I got it the week before. I said that was fine, I had ham and turkey in the app and could you just tell me what I needed to request for the sauce she said it doesn’t come with the sauce. I kept trying to ask her what they use on top of the sandwich and she just said nothing, nothing and girl standing beside her said it’s the dressing they use and gave me the name I was trying to pay through the app and it said double click but because I don’t use Apple Pay and it wasn’t working and she just told me she could not help. The young lady started to talk and the manager threw up her hands and said that’s it for me to leave the store she wasn’t gonna help me. I did not argue with her about asking for help. She said she was done with me get out. The only thing I said to her was, I cannot believe you’re kicking me out of the store for asking a question. Trust me, she was loud and it was very embarrassing, so I left. She came out looking for trouble and gave it to me. Makes me wonder if she’s related to the young man that was rude to me last week. I’m in my 70s, 115 pounds and disabled and I try to be a nice person at all times. I wish I knew how to get to the owner of this franchise. She is definitely not management material. God bless her when she gets to her 70s and has to deal with online technology to make purchases and gets belittled. If she isn’t allowed to help me that was fine but she didn’t say that just kicked me out. Wow, can’t believe she had Management training..
Atmosphere: 1
Food: 3
Service: 1
Great customer service! Clean store.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great twelve inch long sandwiches. Along with there party Foot Long. Has some reasonable selections of subs. I feel that the coupons of the deals, should come out offline. Walking to the restruant or curb side, order in person, from pick up person to salers.
Atmosphere: 4
Food: 5
Service: 5
I came at 9.01pm on Saturday March 22 they told me they're closing because "they were not busy" Both Google maps and sign on the door says they're open till 10pm. Somebody is cutting their hours short
Atmosphere: 1
Food: 1
Service: 1
I'm going to have to stop going here because all "sandwich artists" aren't created equal. I usually get a rotisserie chicken sub and pay extra for extra chicken, but sometimes I don't get what I pay for. I always order through the app and even give a tip. Although the sub tastes good, I'm just not getting my money's worth because I'm paying for extra chicken plus a tip, which they don't deserve when they don't fix it properly.
Food: 2
Service: 2
Ordered online and app charged my bank and said ready for pickup but store said it wasn't it system and told me i had to call corporate. Corporate has no actual people to talk to when you call. But app says ready to pickup at that store. And it charged my account.
$16 for the smallest sandwich I’ve ever ate do the ingredientes come out of the workers pockets?? I also ordered light mayo On my tiny foot long sandwich and I got what seems like the rest of the mayo they had in stock what are these portions?
Loading...