Taqueria Sandy’s
400 Theodore St, Crest Hill
(815) 603-2742
Recent Reviews
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Their tacos were so delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesabirrias
This place is an absolute disappointment and a prime example of how NOT to run a business. We are from the industry, and I can say with confidence that this establishment does not have it together whatsoever. Our order was completely messed up, and when we tried to communicate respectfully about it, we were immediately met with defensiveness and combative behavior over the phone.
This was a to-go order, so bringing it back wasn’t an option, due to distance, but we even offered to provide pictures and only asked for the missing items, not a full refund. Instead of handling the situation professionally, they hid behind “we have cameras” as if that somehow excuses poor service and wrong orders. The dismissive and demeaning way they spoke to us was unacceptable.
Accountability is everything in hospitality, and this business showed none. Slapped-together food, zero professionalism, and an arrogant refusal to take responsibility. I would never support a small business that treats its customers this way, and I strongly urge others to spend their hard-earned money elsewhere
Atmosphere: 1
Food: 1
Service: 1
Great little place. They also have a food truck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos, Quesabirrias, Asada Steak
Had the pastor tacos. They were great.
Food: 5
I ordered a small elotes which had a sweeter taste that I didn't care for. I ordered steak tacos and they weren't seasoned well nor did they have the guacamole I paid for. On the brighter side, the service well nice. I ordered to go and I didn't wait long.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Tacos
Everything is good, but little expensive for some plan tacos. Music is extremely loud as well.
Atmosphere: 5
Food: 5
Service: 5
Such a cool spot! Grabbed some lunch this afternoon and had some of the best steak tacos I’ve had in a while. The staff was incredibly welcoming and nice. I live nearby and will definitely be back!
Authentic Mexican food like how mom makes it! Great staff, food and atmosphere.
Great tacos and service
Man these were the best tacos I’ve had in a while! Didn’t necessarily like the fruit punch Jarritos, but the meal was A+. The water was cold fresh and didn’t taste like tap water (even if it was) lol. Over all great experience. Came here on my lunch break
Restaurantji Recommends
best hidden gem in the suburbs! delicious tacos & great customer service. 🙌🏽 didnt get to snag a pic of the food but it was a 10/10 🌮
Best food I’ve had! Love this place
Highly recommend go give this small buisness a try!! Definitely a new fav! Will be back often
These are probably the best tasting tacos that I’ve tried in Joliet And I’ve lived here my whole life so try them out seriously!
Food is great we’d/ thurs tacos $1 can’t beat that no rest rooms to wash up limited seats limited parking!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Asada Steak, Tacos
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