Starbucks
$ • Coffee Shops
Hours:
1125 S Illinois Rte 31, Crystal Lake
(815) 356-5235
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Employees need to be empowered to help the stores with customer satisfaction. Ordered on the mobile app today and arrived at the store only to find that the doors are closed and that they are shorth staffed, only taking customers thru the drive thru. Fortunately the line only had a few cars. So having used the app to get in and out was not an option. I can see that problems are caused when people call in, but the employees need to be able to help the customers the serve by...read full review
not a fan of this Starbucks. orders are right 50% of the time lately and they are extremely slow.
You know what you get, consistent product.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Crystal Lake Also Viewed
This Starbucks location is known for its bright and clean atmosphere. The staff is often warm, friendly, and professional, providing great customer service. However, some customers have experienced issues with coffee portion sizes. Despite this, the baristas consistently make superb drinks, making it a great spot for Frappuccino lovers.