The Cottage

6 E Crystal Lake Ave, Crystal Lake
(815) 459-7520

Recent Reviews

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Jason Chapman

Been going there for years. Great little place.

Atmosphere: 4

Food: 3

Service: 4

Alex Angle

Russ was the best! Best bartender I’ve ever came across, fast, personable, all over amazing! We will be back!

Atmosphere: 5

Service: 5

Billy Eckert

I rarely leave reviews, but my recent visit was so disappointing that it needs to be said. The staff on duty were clearly doing everything they could to hold things together, but they were set up to fail from the start. The restaurant was severely understaffed, and it showed in every part of the experience—long waits, chaotic service, and stressed employees running around trying to cover way too much.

What’s even worse is that the general manager was nowhere to be found. It’s obvious this was a case of poor scheduling and lack of leadership. A restaurant should never be put in a position where its team is left scrambling just to provide the basics of service. If management can’t plan staffing properly, then the dining experience is going to keep suffering, no matter how hard the employees try.

J D

We have been here many times and the last few visits we noticed things going downhill. We were there today, it was not crowded. The hostess saw us, with three children and made us wait. There was one other table with diners.
When we finally were seated, the table was filthy, our menus stuck to the table, and the high chair was disgusting and it took the waitress 15 mins to come by our table. Again, we were the second set of diners, no excuses for this. When we got our plates for our appetizers, three were dirty. No refills offered, no checking up on us, and super slow service.
Food was mediocre at best.
Service was terrible.
The place is disgusting. The worcestershire sauce was absolutely repulsive, all condiments sitting out in the direct sun is a recipe for food poisoning.

Suffice to say we will not be returning.

Atmosphere: 1

Food: 2

Service: 1

Kevin

Our experience was nothing short of excellent! Everyone was very happy with their meals. I loved the many excellent side options. The reuben has house made corned beef that was sooo good! The breads all used were great as well. We sat on the dog friendly patio and our server couldn't have been more attentive. We will be back!

Atmosphere: 5

Food: 5

Service: 5

Niko Lopez

Russ is truly the best bartender. He is very attentive, such a friendly and kind human being.

Atmosphere: 5

Food: 5

Service: 5

eyes

We come here for Russ. An awesome bartender who is patient and always serves customers. Atmosphere is amazing and you can find the friendliest people here. 11/10

Atmosphere: 5

Food: 5

Service: 5

Keri Colasanti

Went with my cousins for wings and it was delicious and great vibes.

Atmosphere: 5

Food: 5

Service: 5

William Schlitz

Great atmosphere both inside and out, delicious and varied menu, friendly staff too! Worth a visit if you’re in the area

michael nolte

Fun place good food good service good atmoshere

Atmosphere: 4

Food: 4

Service: 4

NA

Good food, excellent service, and affordable prices.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Best

Great place to chill with friends and have a bite to eat. Staff is friendly and outgoing. See Raven or Matt for a Cosmo. They make the best in town. Btw, martini day is Wednesday $6. It’s a win win! Check out karaoke on Thursdays. It’s always a great time.

Atmosphere: 5

Food: 5

Service: 5

Scott Leise

Good place to eat and drink

Atmosphere: 4

Food: 5

Service: 4

Sergio Sasmita

Coming on Saturday night,RUDE BARTENDER GUY ON THE first Bar!!!

Service: 1

Jennifer Stephens

Great little place with a covered deck. Great atmosphere, food is average and a bit expensive for the food we received. We ordered an appetizer and each a meal. Our poor waitress was the only one waiting on the deck customers so service was slow, but she was very friendly and tried hard.

Atmosphere: 4

Food: 3

Service: 3

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