Chuck E. Cheese

7409 S Cass Ave, Darien
(630) 964-0740

Recent Reviews

Sort by
Alfredo Medina

We attended a birthday party, and upon entering, we were met with an overwhelming smell of marijuana, reminiscent of a smoke shop, which we found quite unpleasant.

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Personal Build Your Own, Pizza

renee stegmueller

I was a little disappointed on my recent visit February 26th. Darien location is usually my go to but my recent visit not so. Let me start off by saying was friendly and helpful. The bathrooms definitely needed some attention. At least 4 of our go to games were out of order. Location was clean. The salad bar was a little disappointing, for 11.99 everything was fresh but want much to choose from. Hopefully my next visit is better because I will be going again. I also went on a weekday not sure if that made a difference.

Atmosphere: 3

Service: 5

Recommended dishes: Pizza

adli shaban

Amazing and clean

Dena G

All games worked but like 2. We didn’t try all of them but for the most part they worked. My son loved the trampoline. The employee watching tonight did actively keep an eye on the kiddos.
I had no problems with workers, or employees. They were nice to us and assisted us with our questions. One of them was cleaning down the machines.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheesy Bread, Playing a Toddler Game

Anna Kay

I rated this place 4 stars because a couple of the machines are not up kept. Other than that they have a variety for children from ages 2 - 10 and membership is a must have in the winter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Mayra Guzman

I used to love this place until recently. Everytime I go now none of the machines work. I have a toddler and unfortunately she couldn’t play with much due to this issue.

Atmosphere: 1

Food: 5

Service: 5

Carlos Arturo Santiago

The best place for children and good price

Atmosphere: 5

Food: 5

Service: 5

Kevin Scott

The store rep Nathan is very rude and have terrible customer service he was on his phone the entire time my children and I was waiting for him at the prize counter and he was just strolling on his phone them when he ask what do I want my daughter choose a item he says what color before she can even say the color he says it again aggressively what color he frowned the entire time and just couldn’t be working with children Chuck e cheese is suppose to be a happy location he wasn’t happy and even was rude when we ordered food felt very rushed this guy shouldn’t work around children he has no patience

Atmosphere: 1

Food: 1

Service: 1

Adnan K

I enjoy coming to this Chuck E. Cheese location. The atmosphere is great, and the customers are always pleasant. However, there’s an ongoing issue with some of the games not working properly or dispensing the correct number of tickets. The staff behind the counter is always accommodating and helpful, which is a big plus, but the machines really need regular checkups and maintenance to avoid these issues. Hopefully, this can be fixed soon for a smoother experience!

Atmosphere: 4

Food: 4

Service: 3

Pedro Sanchez

Very clean, organized, and friendly place. Will definitely return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peperoni & Sausage Pizza, French Fries, Buffalo Wing

Chuck Musil

Employees could have at least faked a smile but looked like they were in prison

Atmosphere: 1

Emily Burnap

My kid and I had fun the games are always fun. The white boy working last night however was rude as hell. I understand he’s probably a teenager but that doesn’t matter saying “what” so rudely when I went up to the counter and paid. I went back up to purchase a trampoline pass and he had such a nasty attitude. Terrible costumer service hope that kid gets fired

Atmosphere: 5

Food: 4

Service: 2

Kathy Velazquez

Very clean friendly people.

Kid-friendliness: Everyone did a great job with the kids.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Peperoni & Sausage Pizza, Salad Bar

Ciera Mcmahon

It was okay. Good location, great service... other than the birthday cake being frozen still. Pizza isn't bad, considering where you're at. The only thing I didn't like is nothing has been updated. The videos that show on the tvs are old... probably 10 15 years old. You'd think they update it some. Even the games are older. Some didn't even work. They just need to get with the times a little. We played games for 3 hours, and between 2 kids all they had was 300 lousy points which got them each an air head..... almost 300 dollars spent there for 2 air heads lol. Kids had fun though and I'd go back. Hoping they don't become one of the many 'dying' fun places for kids. I used to go even when I was younger.

Atmosphere: 3

Food: 3

Service: 4

Hilda Hernandez

We went here for a birthday party and everything went smoothly. The place was clean including the bathrooms, which I think can be challenging in a place with many kids hahaha so I was pleasantly surprised. The staff were all friendly. I would recommend.

Atmosphere: 5

Food: 5

Service: 5

Loading...