Steak 'n Shake - 2019 W 75th St
Burgers, Breakfast, Brunch, AmericanRatings
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Reviews for Steak 'n Shake
The food is good and the prices are reasonable, but the service needs a LOT of improvement. My family and I come here at least once a month and the service has been declining within the past year. The restaurant is always dirty, the tables are rarely bussed within a timely manner and there are always new servers. The staff and servers always seem disinterested in the patrons. It took us about 15 min to get seated in a fairly empty restaurant because the tables weren't cleaned...read full review
Just.....wow. We waited at the drive through for what seemed like an eternity before anyone acknowledged our existence. Then she told us we had to wait some more. Once we were able to order, we had to repeat ourselves multiple times for every single item we requested which consisted of a #28 and #29 and a bowl of chili. Once we got to the window and endured the, what I can only describe at "in-the-clouds stoned", attitude of the staff....we finally got our food. Once we got home...read full review
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We enjoy hanging out. Yesterday we found this superb place which friends recommended to us. We enjoyed a lovely time there with fine dishes and an experienced crew and a great chef. We put this restaurant in our list and we shall no doubt come back soon. We warmly recommend.