Burger King
4241 Prospect Dr, Decatur
(217) 876-1130
Recent Reviews
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Employees didn't leave room for customers to park in the front of Building an , ice was empty first th8ng this morning an they had at least 3 to 4 Employees working at the time .
Atmosphere: 2
Food: 4
Service: 3
Order wasn't correct. Ordered extra zesty sauce that I had to pay 30 cents apiece for. Asked if sauce was n bag. Was told it was. It wasn't. Was told I had to drive all the way back to get sauce instead of putting me on a list to get sauces next visit. Food will be cold by the time I get all the way back home for the second time. WILL NOT BE BACK!! DON'T GO THERE!! DON'T WASTE YOUR MONEY!!
Atmosphere: 1
Food: 1
Service: 1
Customer service was great. You just don't see that anymore. Thank you
Me and my fiance were there last night and the customer service, professionalism from a worker named Todd was amazing. He took our order, made sure it was right after customizing it. He also made sure it was fresh. I just wanted to leave a review because there isn't to much customer service at fast food resturants anymore and he went above and beyond to make sure that we were satisfied with the food,etc !
Atmosphere: 5
Food: 5
Service: 5
Burgers were cold and the employees were outside smoking weed with some guy in a car all taking turns going outside. Will not be going back . To much money to have cold burgers that the cheese did not even melt on .
Atmosphere: 1
Food: 1
Service: 3
20 minutes in the drive through seems a little long.
Or AITA?
Atmosphere: 4
Food: 5
Service: 4
Tables were sticky and messy. Our food was barely warm. The staff seemed like it was a burden to even be there working. No smiles. No ketchup available in the dining room and when we went to the counter to ask for ketchup packets, they were rudely slapped into the counter. Nobody wants to pay the prices for fast food these days as it is, and the environment in this particular location isn't helping either. I have no menu recommendation for this location.
Parking: It's a parking lot. Not much else to say.
Wheelchair accessibility: There's handicap parking and you can scoot a wheelchair through the door.
Atmosphere: 3
Food: 3
Service: 2
Tables were sticky and messy. Our food was barely warm. The staff seemed like it was a burden to even be there working. No smiles. No ketchup available in the dining room and when we went to the counter to ask for ketchup packets, they were rudely slapped into the counter. Nobody wants to pay the prices for fast food these days as it is, and the environment in this particular location isn't helping either. I have no menu recommendation for this location.
Parking: It's a parking lot. Not much else to say.
Wheelchair accessibility: There's handicap parking and you can scoot a wheelchair through the door.
Atmosphere: 3
Food: 3
Service: 2
I've tried stopping by here for three years now. Never again. The food is always cold and the order is never followed. The girl working at the window was really nice, though, and I know she was doing her best.
Atmosphere: 3
Food: 1
Service: 5
Ordered 2 breakfast croissant 1 ham 1 bacon was no bacon on the bacon one just egg and chz.. don't get how hard it must be to make 2 sandwiches and not make it how it's ordered..
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
This is my Favorite Burger King and the Burger King Manager Tanya is
Atmosphere: 5
Food: 5
Service: 5
12 min in the drive thru. Food warm just warm. Tasted ok.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich, Classic Wrap Spicy Wrap Honey Mustard Wrap
The general manager is very rude, but I guess that’s the best that Burger King can afford. Is someone like that?.
Atmosphere: 1
Food: 1
Service: 1
Extremely busy. Drive thru never stopped for an hour. Same with walk in. Food was ok not best burger kind I've had but no complaints. No ice but gave us ice from behind the counter. Never cleaned the dining room while we were there. No ketchup had to ask. Friendly staff working super hard. Maybe add one person to take care of this stuff when busy?
Atmosphere: 4
Food: 4
Service: 5
Waited forever for a cheeseburger! Never seen servthis slow! I work in restaurant business and by far worst ever ,never return!
Atmosphere: 1
Food: 1
Service: 1
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