Chipotle Mexican Grill

4165 N Water St, Decatur
(217) 615-4497

Recent Reviews

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Teresa Wiley

I WENT THERE FOR MY DINNER TONITE THEY BARLEY HAD ANY MEAT IN MY BOWL ALL I TASTE IS CHESSE, BEANS AND LETTUCE

Dub Works

There was a whole leaf in my son’s Burrito smh. Unacceptable!

Graydon Mull

Brisket was ok, not great

Atmosphere: 3

Food: 3

Service: 4

Hannah Church

I've had it and it's been great, and tonight not so much. They were out of a lot of things. They were nice about giving extra of other items, but a worker was loudly yelling about "not being the GM". Trash was overflowing and the kitchen was a mess. This was my first bad experience at this location after a handful of good ones.

Atmosphere: 3

Food: 3

Service: 3

Jamie C. (Redd)

Was not great unfortunately. Staff were very rude to us.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Crispy Tacos

Carter D.

Great service and tasty food, but the portions are NOT worth the price.

Emily

Never thought I’d have to type a bad review for my favorite Mexican restaurant in town. I came here after work around 6:00 pm , I was told they were out of chicken, had a spoonful of white rice left, had no salsa, & they ran out of chips. When I asked how long of a wait for more chicken , the employee told me 5 minutes, already tired from my shift , I told her I’d wait the 5 minutes since I saw 3 other workers in the back in process of making more stuff . Time rolled by and it turned past 5 minutes and still no chicken. Left empty handed & hungry. ☹️
Chipotle DO BETTER!!

Atmosphere: 1

Food: 1

Service: 1

Honest Reviews

They are always out on ingredients.

Morghan Kroll

Their service is horrible they have locked the doors before during business hours and won't let people in.they open late. Just overall poor quality staff

Atmosphere: 3

Food: 4

Service: 1

Cody Fleck

I've been coming to this location for a while, the manager on days is great. On nights, they were out of almost all the meat. They said it would be an 18 minute wait. They then charged me full price for the meal, they didn't make even the smallest gesture to compensate for their poor time management. After that, I reached out to the customer service team and I was told "We'll do better next time" and that was it.

Atmosphere: 1

Food: 2

Service: 1

T Carman

Service is always good. Food is always good. I really enjoy Chipotle.

Atmosphere: 5

Food: 5

Service: 5

DeAsia Curry

Every time I try to dine here, they are out of multiple items.

karl Mack

It was very high they charged me for everything guacamole they charge me $3.80 for it a half a scoop of meat extra she said It was a very high and the rice was hard like it wasn't done.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chipotle Bowl

Adrian Rhodes

Closed earlier than 10 o’clock on a Tuesday night.

Service: 1

Anne Johnson Lewis

Brisket was horrible chopped into chunks it was like trying to eat rocks. This was at forsyth location

Food: 1

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