I placed an order in drive-thru for a 6 piece chicken strip basket with honey mustard and was rang up for such, however received a honey BBQ chicken strip basket. Tried to call and was hung up on the first time and second time no one answered. I will be in to speak to the GM in the morning or I will zee the owner at the location he works at.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strip Baskets
Mitchell VanZant
As Dairy Queens go, this is still a pretty nice one. Food is always yummy. Good outdoor seating when the weather is nice.
Martha Wood
Dairy queen is a great eatery.
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Tracy Friend
Being out of town and a lover of all things ice cream I had to come get some classics for the family gathering tomorrow…or tonite! (Whichever comes first)
Cherry Dilly Bars And Buster Bars They have them by the box Far more affordable 6pk/10pk 12 pk
A little less than 30$ for the favorites
Can’t wait to “bust” them out! 🤭
Dietary restrictions: Coconut milk option for dilly bars And a reduced sugar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicken Strip Baskets, Side of Onion Rings, Banana Split, Pretzel Sticks with Zesty Queso, Ice Cream Cake, Chicken Fingers, Ice Cream Sandwich
Ken Mahnke
Service continues to get worse
Atmosphere: 3
Food: 3
Service: 3
Mark Martin
Good food but pricey
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Cheeseburger
Shawn McNeill
Sue did a great job with my daughters birthday cake! thank you so much!!!!
Atmosphere: 5
Food: 5
Service: 5
Ashley Cunningham-Hutson
One manager doesn't wash her hands after coughing into them and grabs the food with her bare, coughed in hands. One make manager had even mentioned that they don't listen to the women no matter if you're in a management position or not. Night staff would rather do anything else but their jobs and the blizzards are always half frozen. Bathrooms are disgusting and teamwork is obviously non-existent there. Also, my food is almost cold by the time it got to me. I'd rate this place 0 stars if I could. Do better DQ.
Atmosphere: 1
Food: 2
Service: 1
Saundra Simpson
3 weeks ago I was given the wrong order in drive thru. When I phoned restaurant, the gal told me to “Just come in and let them know at counter what is needed for the replacement order”. Sunday evening was told i wasn’t in the “book” and they could not help me. So I ask how they can just NOT replace twenty dollars worth of food. So I then get told to call and try speaking with manager next day “Dave”. I call today and speak with “Dave”: That experience alone is a whole other Google review, if I wasn’t a Christian. I was told i could be lying so no I do not get my order; I sound not all the way there, I am rude, I could not get his bosses number because he is not allowed to give it out, and all complaints stop with him. This has got to be an episode on the Twilight Zone or our working class folks have just simply lost their minds. I have just been ripped off for $25 by Dairy Queen on Snyder St Decatur. BBB next stop. I work hard for my money. I am an Uber driver so I will be sure to check every order out of there so the next poor sap doesn’t get hosed also.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Strips, Original Cheeseburger
Tabatha Jones
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Chicken Strip Baskets, Side of Onion Rings, Banana Split, Ice Cream Cake, Oreo Blizzard Cake, Original Cheeseburger
It’s Dairy Queen, should I say more. This place is always swamped especially in the late evenings. Service can be fast, service can also be slow. When it’s slow, it’s SLOW! I’ve been in the drive though for 10 mins with 50 cars. I’ve been in the drive through for an hour with 5 cars. Depends on if they have a full staff or not. Which is generally never. However, 95% of the time the food is great, tasty, and hot. So go get you a blizzard!
Atmosphere: 3
Food: 5
Service: 4
MaFreeman
Friendly clean good fool and ice cream cakes Best Breakfast in town and best price.
Parking: Handicap parking at door Drive thru.
Wheelchair accessibility: Inside and parking lot Drive thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Bowl with Sausage and Salsa
Becca Driskell
My daughter got a kids meal and I just got a strawberry sundae, extra strawberry. First, they really hooked me up with extra strawberry I mean I've been places before and ordered extra strawberry on my Sunday or ice cream whatever and they jip me but dairy Queen this time around I paid for extra strawberry and they hooked me up with some extra strawberry so first of all and foremost that's awesome and I appreciate that very much. They were a little talkative at the front and my ice cream did sit there for a couple of minutes in the window and I'm standing there staring straight at it and they see me standing there but that's no big deal they were you know it was just after dinner you know I mean they were probably busy and kind of winding down from the dinner rush. The only other issue I really had was I got my daughter a cherry slush The cherry mist slush, and it was already half melted when they gave it to us so not really sure what's up with that, I mean I could have gotten a cherry slushie that was you know two times the size of the one that I got at dairy Queen for half the price and it would have been frozen and it would have stayed frozen too, but aside from that great everything was wonderful.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Strips
Tracy Lake
Found a piece of hair in my salad. Tried to call them to let them know never answered the phone.
Alex Looper
We got blizzards, but the people who ordered after us got their ice cream first because the waiter forgot about us.
Parking: They have there own lot
Kid-friendliness: The kids will simply love the blizzards or one or their dairy free options.
I placed an order in drive-thru for a 6 piece chicken strip basket with honey mustard and was rang up for such, however received a honey BBQ chicken strip basket. Tried to call and was hung up on the first time and second time no one answered. I will be in to speak to the GM in the morning or I will zee the owner at the location he works at.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strip Baskets
As Dairy Queens go, this is still a pretty nice one. Food is always yummy. Good outdoor seating when the weather is nice.
Dairy queen is a great eatery.
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Being out of town and a lover of all things ice cream I had to come get some classics for the family gathering tomorrow…or tonite! (Whichever comes first)
Cherry Dilly Bars
And Buster Bars
They have them by the box
Far more affordable
6pk/10pk
12 pk
A little less than 30$ for the favorites
Can’t wait to “bust” them out! 🤭
Dietary restrictions: Coconut milk option for dilly bars
And a reduced sugar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Chicken Strip Baskets, Side of Onion Rings, Banana Split, Pretzel Sticks with Zesty Queso, Ice Cream Cake, Chicken Fingers, Ice Cream Sandwich
Service continues to get worse
Atmosphere: 3
Food: 3
Service: 3
Good food but pricey
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Cheeseburger
Sue did a great job with my daughters birthday cake! thank you so much!!!!
Atmosphere: 5
Food: 5
Service: 5
One manager doesn't wash her hands after coughing into them and grabs the food with her bare, coughed in hands. One make manager had even mentioned that they don't listen to the women no matter if you're in a management position or not. Night staff would rather do anything else but their jobs and the blizzards are always half frozen. Bathrooms are disgusting and teamwork is obviously non-existent there. Also, my food is almost cold by the time it got to me. I'd rate this place 0 stars if I could. Do better DQ.
Atmosphere: 1
Food: 2
Service: 1
3 weeks ago I was given the wrong order in drive thru. When I phoned restaurant, the gal told me to “Just come in and let them know at counter what is needed for the replacement order”. Sunday evening was told i wasn’t in the “book” and they could not help me. So I ask how they can just NOT replace twenty dollars worth of food. So I then get told to call and try speaking with manager next day “Dave”.
I call today and speak with “Dave”:
That experience alone is a whole other Google review, if I wasn’t a Christian.
I was told i could be lying so no I do not get my order; I sound not all the way there, I am rude, I could not get his bosses number because he is not allowed to give it out, and all complaints stop with him.
This has got to be an episode on the Twilight Zone or our working class folks have just simply lost their minds.
I have just been ripped off for $25 by Dairy Queen on Snyder St
Decatur.
BBB next stop. I work hard for my money. I am an Uber driver so I will be sure to check every order out of there so the next poor sap doesn’t get hosed also.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Strips, Original Cheeseburger
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Chicken Strip Baskets, Side of Onion Rings, Banana Split, Ice Cream Cake, Oreo Blizzard Cake, Original Cheeseburger
Restaurantji Recommends
It’s Dairy Queen, should I say more. This place is always swamped especially in the late evenings. Service can be fast, service can also be slow. When it’s slow, it’s SLOW! I’ve been in the drive though for 10 mins with 50 cars. I’ve been in the drive through for an hour with 5 cars. Depends on if they have a full staff or not. Which is generally never. However, 95% of the time the food is great, tasty, and hot. So go get you a blizzard!
Atmosphere: 3
Food: 5
Service: 4
Friendly clean good fool and ice cream cakes Best Breakfast in town and best price.
Parking: Handicap parking at door
Drive thru.
Wheelchair accessibility: Inside and parking lot
Drive thru
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Bowl with Sausage and Salsa
My daughter got a kids meal and I just got a strawberry sundae, extra strawberry. First, they really hooked me up with extra strawberry I mean I've been places before and ordered extra strawberry on my Sunday or ice cream whatever and they jip me but dairy Queen this time around I paid for extra strawberry and they hooked me up with some extra strawberry so first of all and foremost that's awesome and I appreciate that very much. They were a little talkative at the front and my ice cream did sit there for a couple of minutes in the window and I'm standing there staring straight at it and they see me standing there but that's no big deal they were you know it was just after dinner you know I mean they were probably busy and kind of winding down from the dinner rush. The only other issue I really had was I got my daughter a cherry slush The cherry mist slush, and it was already half melted when they gave it to us so not really sure what's up with that, I mean I could have gotten a cherry slushie that was you know two times the size of the one that I got at dairy Queen for half the price and it would have been frozen and it would have stayed frozen too, but aside from that great everything was wonderful.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Strips
Found a piece of hair in my salad. Tried to call them to let them know never answered the phone.
We got blizzards, but the people who ordered after us got their ice cream first because the waiter forgot about us.
Parking: They have there own lot
Kid-friendliness: The kids will simply love the blizzards or one or their dairy free options.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Extreme Chocolate Blizzard
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