Domino's Pizza
2504 N Water St, Decatur
(217) 747-8383
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Three times in two weeks pizza was great every single time zero complaints!
Atmosphere: 5
Food: 5
Service: 5
DO NOT EAT HERE! All I ordered was a brownie cookie and they did not deliver it and refused to answer the phone. DO NOT GET RIPPED OFF!
Atmosphere: 1
Food: 1
Service: 1
Terrible customer and delivery service. Try to give old warmed up. Purposely delayed my order until closing so they don’t have to do their job. Please go somewhere it’s not worth it. They need to shut this store down
Atmosphere: 1
Food: 1
Service: 1
Quinn(I hope I remembered his name correctly), our delivery driver and the whole crew have been EXCELLENT. Great customer service and awesome food!!! Thank you
Food: 5
Service: 5
I ordered a pepperoni pizza, parm bites, and cheese bread. I received a cheese pizza with little to no sauce, dry barely seasoned garlic bites and cheese bread that had zero seasoning and was dry and over cooked. I have had more problems with the night staff messing up my orders more than the day staff. This is the 4th time in the last 2 months I have had my order completely messed up because people are to quick to try to clock out and go home.
Atmosphere: 2
Food: 1
Service: 1
One of the best pizzas I've had in years, the manager Kaden made my food in front of me while carrying on a nice conversation, Austin cut my food and carried it to where I was sitting before I could even stand up. Truly amazing service, kind people. And great food. I don't usually eat the crust on pizza but I was happy I tried it tonight!!
Atmosphere: 5
Food: 5
Service: 5
Yummy yummy yummy yummy mmnm yum 😋😋😋😋 OO oiloooo yummy :) 🤤🤤🤤🤤
Atmosphere: 5
Food: 5
Service: 5
I ordered pickup via the app at 7:20 pm and got to the restaurant around 7:50pm. They started my order at 7:50 pm. Very unprofessional. Why did I even order through the app then?
Food: 2
Service: 1
This chain really needs to train employees on how to be consistent. One time we order, the pizza is excellent. Toppings plentiful, & tastes great. Next order, it's straight trash. ZERO sauce on the pizza, and almost ZERO cheese. Then, when I call in to complain, the 'manager' or whatever they want to present themselves as wants to argue with me that they WATCHED the employee who made the pizza put sauce on it. No, you clearly didn't, because my husband was standing inside the restaurant, & the only other people present were what appeared to be delivery drivers. Everyone else was standing around idly. I'm not blind. I know when my pizza has ZERO SAUCE. I'm sorry, but I don't like to be greeted with attitude when I calmly try to present my complaint. It doesn't matter if it's a special promotion. I'm still not paying for a nasty, bare pizza. Stop cheating customers out of toppings just to save a few cents. Clearly this photo I provided is NOT of the pizza from my last visit. THAT one was apparently like striking a pot of gold. This one was more of a grenade.
Atmosphere: 1
Food: 1
Service: 1
Best team ever 🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
Restaurantji Recommends
I absolutely love coming to this location after a night at work. The employees are always so sweet and I feel very welcome in their presence. 10/10 I absolutely enjoy their hospitality!! Well done Domino’s Pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Paid $1.78 for 2 sauce cups which are advertised on the counter for 79¢ each, received zero. The pizza was ok. No toppings on areas like where the crust had bubbled, but oh well, it was $7.99.
Atmosphere: 5
Food: 3
Service: 4
The staff on hand tonight were polite, friendly, and the food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I will never buy from the Water Street location again as the manager Nicole with the green hair has absolutely no customer service skills, rude as can be.
Atmosphere: 1
Food: 1
Service: 1
Did a delivery order n they took my money n I got no pizza,,,than want to argue about my refund
Atmosphere: 1
Food: 1
Service: 1
Loading...