McDonald's
3005 N Water St, Decatur
(217) 877-9259
Recent Reviews
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I would really recommend to check your food at this place. Ordered two big macs only had to check one of them. No lettuce and only one patty. Young adults taking food not thiers from counter. Will not be back. Should have stayed with first thot just drive on bye. One star because won't let post with out at least one star
Excellent food
Atmosphere: 5
Food: 5
Service: 5
My girlfriend ordered fries from here on her lunch break and was eating them on here way back from work. Then she got to some and there was a huge clump of hair twisted around some fries. Absolutely disgusting. She called the McDonald's and they said you have to bring it back. For a place that pays the bare minimum and with short breaks you would think they would understand, but you know everyone has infinite time to drive 20 minutes twice over 5 dollar. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
It's still a 5 out of 5 but I decreased a star because of the salmonella outbreak
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder
Didn't offer anything for the veterans.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Cheeseburger
McDonald's is declining nationwide! And when it falls there will be no return!
Bad quality burgers, mostly hard fries! Cold!
Atmosphere: 3
Food: 2
Service: 2
For starters I'm not from here I'm working here from out of town came walking from.my hotel to get some old after a lon day of work and online and at he door says they close at 10 but had the lobby already closed at 9 that's bad business never coming here and he teenagers working insidejut talking not caring about nothing else
Horrible service and the owners allow the horrible service and poor quality of food .
Atmosphere: 1
Food: 1
Service: 1
Nasty and disgusting restrooms.
I was missing three chicken sandwiches in the bag. Will never go back there again.
Atmosphere: 1
Food: 1
Service: 1
Drive through order. Start with 10 min line. Normal. So you think they would have time to cook food. Ordered basic breakfast items dollar menu, pulled to park for another 15 min for my order, nothing about it was fast food, and it wasn't fresh tasting either. Attitudes from drive through workers were bad, sighing on the speaker while taking orders. Overall they need a look at operations in general
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Didn't get what I ordered. Disappointing. The lady taking money was awesome. The one who handed us the food, needs retraining.
Atmosphere: 1
Food: 1
Service: 4
Very poor customer service, there are rude they do not put any effort into making your food, just so you guys know I just did a review because of how poorly they just treated me, I would highly suggest you search for a different McDonald's to order your food from. And that's just coming from a friend to a friend. If you're looking for great customer service and great quality food, you might want to look at the other local McDonald's... Cuz this location and crew are very childishly disappointing...? And I've spent a lot of money at this establishment, so the fact that I have to write this bad review is just sad. ?
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t be mad if I didn’t have to pay for the EXTRA lettuce, but this is just petty and it happens at this location every single time. If I’m paying for it give me the extra lettuce!
Atmosphere: 1
Food: 1
Service: 1
Please tell me why the cheese is this color??? Omg worst food I’ve ever gotten ever!!! Gross is being nice, cold ,smushy,and cheese is bright orange and crusted,,, I eat here all the time I have no clue what happened!! This was delivered to me, The whole order was not edible. It scares me why they would put food in somebody’s order like this ,it was ordered right away. It was delivered right away.
Atmosphere: 1
Food: 1
Service: 3
Took forever didn't stop by during a rush period but wanted me to pull forward after parking 3 cars and telling 2 more to pull forward told the cashier I couldn't they stuck their head out and with a shoulder shrug and an oh well I was handed my food 2 seconds later ?
Food: 1
Service: 1
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