McDonald's

Name: McDonald's
Address: 1909 Mount Zion Rd, Decatur, Illinois, 62521, US
Telephone: (217) 864-4937
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
1909 Mount Zion Rd, Decatur
(217) 864-4937

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About McDonald's

McDonald's offers a great atmosphere and commendable customer service, with staff working hard to fulfill orders promptly. Many customers appreciate the incredible interaction between the staff and locals who visit daily. The experience is fairly consistent, with orders typically being accurate, even for specific requests like burgers without pickles and mustard. The food is generally good, which keeps customers returning.

However, there have been some instances where drinks were not provided with kiosk orders, and fries were served warm but not ideal. There are also concerns about the service when ordering inside, as some customers have found no one at the front desk and had to wait for help. It is recommended to use the app for curbside pickup or the drive-through for better service, especially since app orders offer a 20% discount. The new chicken sandwich deluxe has received positive feedback, while fries have been noted as chewy. Overall, the restaurant is clean, and while the service could improve in specific areas, it remains a decent dining option.