McDonald's
1835 E Eldorado St, Decatur
(217) 423-1775
Recent Reviews
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Fast service kibds stafffood was hot and hood
Atmosphere: 4
Food: 4
Service: 4
store is a mess drink station has soda all over it bathroom is dirty fries under tables I. lobby and no customers in lobby kiosks say no coffee but they have coffee tables need wiped down badly like I don't even understand if they're this dead how is it this dirty inside
Atmosphere: 3
Food: 5
Service: 5
Wheelchair accessibility: Plenty of floor room. Large tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
I can't remember the last time this place got my order right... I stopped going here for a long time then decided to try it today. They still can't get right...
Beautiful clean and delicious, perfect choiceš
Atmosphere: 5
Food: 5
Service: 5
They... Apparently just never listen. Ordered a double with ketchup and onions.. Got one with everything.. Extra onions. Had to throw my lunch out because I can't eat it. No longer visiting this store as this is jot the first time this has happened.
Atmosphere: 3
Food: 1
Service: 3
employees and customers need to be nicer and thanks for putting up with some people
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Big Mac, Double Cheeseburger, World Famous Fries, Spicy Crispy Chicken Sandwich, Mcchicken, Mcdouble, The so Called New Deluxe Chicken Sandwich, Quarter Pounder Deluxe, Quarter Pounder Hamburger, Crispy Chicken Sandwich, Cheeseburger, Hamburger, French Fries
terrible
Atmosphere: 1
Food: 1
Service: 1
They messed up our order not once but twice. And kept us waiting the second time over 30 mins to get our order they messed up on which was cold. I'll never in my life go to this McDonald's on east Eldo in Decatur IL again. Very poor service. Needs a new staff for sure.
Atmosphere: 1
Food: 1
Service: 1
Me and my crew came from another town about 30 minutes away, we were on the bust first worker say we canāt get in until about 615 or 630 we walk back up BLUE SHIRT Iām guessing a manager letting a worker in , she say we not opening this lobby we go maāam we are on a bus can we please come in and get something to eat. SHE SAY NO WE ARE NOT OPEN AND SLAM THE DOOR. RUDE. Why does the web on google say open need to change please
Atmosphere: 1
Service: 1
Restaurantji Recommends
Google won't stop bothering me about reviewing this McDonald's so here goes. It was McDonald's. I got a burger and some chicken nuggets. The food was good enough to eat. I don't remember how the service was which means it was probably the usual unenthusiastic but pleasant enough back and forth between me and the staff. I wasn't thrilled to be eating McDonald's, I probably didn't have time for anything else, they weren't thrilled to be working there, but they are probably are desperate for any job, so we're both settling for what we can get at the moment. I give three stars across the board for it and for a McDonald's that's five stars.
Atmosphere: 3
Food: 3
Service: 3
Did great job. Got order correct
Atmosphere: 4
Food: 4
Service: 4
Took a while but staff was cool
Food: 3
Service: 4
Under construction.
Atmosphere: 3
Food: 3
Service: 4
I ordered online and went inside to pick up my order. I informed the front desk clerk I had a mobile order and she said she couldn't find it. Another lady walks up name Katie and says do you have a code. I told her I don't and that they ask that all the time but I don't know why that is. Instead of her helping she said āand we are going to continue to ask it each timeā with an attitude. I told her āitās fine I know thats their jobā . She said sure is and walked off saying Im not about to do this and kept saying smart comments. Two other workers noticed what happened and immediately apologized and asked can they help me, and asked can they see my phone and figure it out for me. Katie was soooo disrespectful for no reason. Iāve done customer service for 17 years of my life and Iāve never seen someone who never wanted to help their customers. If youāre having a bad day I understand but never take it out on your customers.
Atmosphere: 1
Food: 5
Service: 1
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