McDonald's
4030 E Boyd Rd, Decatur
(217) 872-1974
Recent Reviews
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Always QUICK FAST drive thru and service with a smile🙋🏾♀️🍔🍟🥤
Food: 5
Service: 5
It's ok
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hamburger, Bagel
Food is old and poor quality
Food: 1
Service: 1
Slow service staff on their phone including manager. Worst attitude when confronted abt their service
Atmosphere: 1
Food: 3
Service: 1
Small parking lot
You make your own coffee now lol. Whats next? You gunna tell me to make my own sandwich? Management here is a joke
Atmosphere: 1
Food: 3
Service: 1
Very clean restaurant with very helpful staff. They rang us up as a meal deal we didn't know about to save us a few bucks. We will definitely come back if we're in the area again.
Atmosphere: 5
Food: 5
Service: 5
McChicken
Put my order in they wouldn't accept the $50 bill for payment cash unusual will not go there again.
Atmosphere: 1
Food: 1
Service: 1
Im a trucker & when I say I literally am going to every mcdonalds across the US, I mean it ?! I have been collecting the inside out toys and I only had 2 left to collect! Every Mcdonalds except one, have been without question absolutely rude & not helpful in the slightest. I was devastated but kept the fight. See I lost my child who absolutely loved inside out just as much as myself and well these toys just mean something to me!
Anyways, my point, here in Illinois I asked a wonderful lady named Desire if she had my last 2toys. This woman without hearing my sob story literally went digging through a box and found them. I asked how I could have them, be it exchange for extra ones I still have or if she could hold them till I purchase a happy meal later etc whatever it took! She spoke to the manager and we came up with a solution ! I cried. Ya’ll I literally cried. Ms Desire you unquestionably filled my heart today and there r no words for your kindness and YOU ARE THE VERY TYPE PERSON THAT GREAT CUSTOMER SERVICE is made/explained from! May you be so blessed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry & Crème Pie, Mcdouble
Restaurantji Recommends
This place is very unorganized....needs management....food was hot and tasty just a lot of confusion with orders and wasn't even busy
Atmosphere: 2
Food: 5
Service: 1
Worst cup of hot latte I've ever had at McDonalds. Warm brown water basically
Food: 3
Service: 3
We pick up our granddaughter a couple times a month and she loves to stop at this McDonald’s on our way out of town. Tonight we ordered our food $30 worth and our phones started going off warning us of a tornado and storm warning so we sat down to wait it out and eat our food. The lights flickered as the storm moved in. Then the McDonald’s worker came and told us they were locking the doors and we had to leave. I explained there’s a tornado warning and it’s storming all she said was management says you have to leave. I know they could care less if we come back or not but we won’t be back. Thankfully Pilot next door was very accommodating.
Atmosphere: 1
Service: 1
The food seems to have gotten better, depending on which McDonald's Google Maps is wanting me to review. I'm just just trying to get extra points. The ice cream machine at the one at Pilot always works and the ice cream tastes good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Vanilla Cone
Huge sign on the wall saying bagels are here yet wasn't allowed to order a bagel. Said they weren't doing them yet even though false advertising that they were.
Atmosphere: 1
Food: 1
Service: 1
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