Popeyes
$ • Chicken, Fast Food, Takeout
Hours:
775 E Pershing Rd, Decatur
(217) 330-6126
About Popeyes Louisiana Kitchen
Customers' Favorites
Popeyes Louisiana Kitchen Reviews
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3/7/25 Went thru the drive thru, order was wrong. I went inside and witnessed 2 employee's arguing, with foul language while kids were present. Then 2 employee's walked out of the store while a line of customers were present. 2 customers came in and started taking orders to the cars waiting in the drive thru. When I got my order, the mac was old and cold, the fries and chicken were ok. The pie had a raw flour coating. I feel the employee's are only as good as the management...read full review
not until they get better service. stop being rude to your customers.
very poor customer service. When they finally decide to wait on you some have no clue how to work register. Always out of something. It's always well I can't order but a certain amount. Maybe the next time you come we will have what you want. District Manager needs to make a surprise visit. Employees go out one of the front doors to smoke and come back in and handle food without washing their hands. Always on their cell phones and ignoring customers. Everyone from cashier's, cooks,and...read full review
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
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Popeyes, a popular fast-food restaurant, has received mixed reviews from customers. While some have enjoyed the fresh and tasty food, others have experienced issues with incorrect orders and witnessed employee disputes. The restaurant's management seems to play a crucial role in the overall customer experience, with some employees showcasing excellent customer service despite challenging situations.