If your dashing don’t dash for here they had me waiting 15 minutes for 2 drinks
Atmosphere: 2
Food: 3
Service: 1
Mark Alston
The food was pretty good it might have taken a while to get out other than that the location could be more visually appealing but it is what it is
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Angela Brown
Not usually the case but on this visit the garlic burger was dry,chili cheese fries had too many beans and little cheese and it wasn't very warm because after getting our food we had to sit and wait for the milkshakes.
Food: 3
Service: 3
Recommended dishes: Hamburger and Fries, Chili Cheese Fries
W. Hutchins
Always great service ,and great selection, and a great value that you would typically expect from Steak and Shake. a great place for all ages and a great dining experience.
Atmosphere: 5
Food: 5
Service: 5
Eric Nisbet
This place has really went downhill. Sad.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger and Fries, Chili Mac, French Fries
Mia Betherhan
They got my order right and the shakes were good but the fries and chicken both tasted and smelled fishy (literally🐟)
Atmosphere: 4
Food: 3
Service: 5
Jen Carter
My husband and I came through the drive thru to grab a quick burger and fries for dinner. We did not order any shakes or drinks just burger and fries. We waited 10 minutie for the lady to take our order then we finally get our order taken and wait in the drive through for another 20 minutes. The lady tried to hand the food to me and my husband tried the fries and said they are ice cold. We waited a few more minutes for her to come back to the window to see about some new fresh hot fries. She finally came over and I requested that she give us some fresh hot fries beings we have been waiting so long for our food. She took the bag back and me and my husband watched her throw them back into the warmer where then we waited another 7 minutes for the fries. Which came up and sat in the basket. as we sat and watched them sit there for a few minutes. The gentle man making sandwiches asked what we was waiting for and he went over to the old fries/new fries mixture that they just took from us back in the containers and into our Togo bag and the lady came from the back and handed it to us. My husband tried the fries again and like before ice cold. I pulled around and was fixing to go in in an irate mood at this point. I decided to call my daughter to have my daughter deal with this matter cordially. She was on the phone the whole visit for us at this Steak ‘n Shake in the drive thru line. She then called to talk to the manager about the situation we experienced and the lady would not give my daughter her name and hung up on her. At this point now she has us irate and now my daughter which had nothing to do with it except trying to mediate the situation. I am just saying nothing came out of this horrible horrible experience here at my local Steak ‘n Shake. Needless to say we will never be returning. Such a sad situation. Need to learn customer service skills and timeliness of orders there was no reason sir us to be waiting this long for 2 burgers and 2 fries. Which I looked at the counting clock and it was over 28 minutes. I wanted to make you aware that he 2 days later found out he had Covid so then it infectected whoever else got those fries. Very unsanitary
Atmosphere: 1
Food: 1
Service: 1
jamie henderson
Steak n shake always has good burgers, fries and shakes. And at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Dorothy Luttrell
Pretty sad you call and ask a question about hiring and try telling them who sent you a message and the night manager hangs up on u as you are talking to her pretty bad of a manager to do that
Michelle Nottingham
The fact they ask you for a tip when you have to ring yourself up, take your food to the table and get your own drinks has me not really liking it
Very tasty sandwich. The milkshake was great. Clean and pleasant environment.
Atmosphere: 5
Food: 5
Service: 5
David Bart
Used to love this store. Food is still good. But it took 35 mins in the drive through.. looked like the girl running drive through had take the order then make the order.. sad.
Atmosphere: 3
Food: 5
Service: 3
Bill Hoffmann
Filthy disgusting restaurant. No soda pop. Poor management. Grease all over the kitchen. It took one hour and thirty minutes for a hamburger and fry. They had mouse poop in the bathroom. This restaurant needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Joe H
Horrible service. My family and I were waiting an hour for our simple standard Steak ‘n Shake cheese burgers. The soda machines were broken and you had to ask to get a coke from the back. Everyone had to wait for their food. Will not be coming back anytime soon. Horrible service. As a stake n shake super fan this is a disgrace to the stake n shake community. Hopefully they can sort this matter out because again I will never becoming back to this location again. Shame on you stake n shake. Shame on you.
Service: 1
Mary Sue H
Slow, slow, slow!! Currently waiting over 40 minutes for 4 sandwiches and fries. Priority given to the drive through lane, not the dine in customers.
If your dashing don’t dash for here they had me waiting 15 minutes for 2 drinks
Atmosphere: 2
Food: 3
Service: 1
The food was pretty good it might have taken a while to get out other than that the location could be more visually appealing but it is what it is
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries
Not usually the case but on this visit the garlic burger was dry,chili cheese fries had too many beans and little cheese and it wasn't very warm because after getting our food we had to sit and wait for the milkshakes.
Food: 3
Service: 3
Recommended dishes: Hamburger and Fries, Chili Cheese Fries
Always great service ,and great selection, and a great value that you would typically expect from Steak and Shake. a great place for all ages and a great dining experience.
Atmosphere: 5
Food: 5
Service: 5
This place has really went downhill. Sad.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger and Fries, Chili Mac, French Fries
They got my order right and the shakes were good but the fries and chicken both tasted and smelled fishy (literally🐟)
Atmosphere: 4
Food: 3
Service: 5
My husband and I came through the drive thru to grab a quick burger and fries for dinner. We did not order any shakes or drinks just burger and fries. We waited 10 minutie for the lady to take our order then we finally get our order taken and wait in the drive through for another 20 minutes. The lady tried to hand the food to me and my husband tried the fries and said they are ice cold. We waited a few more minutes for her to come back to the window to see about some new fresh hot fries. She finally came over and I requested that she give us some fresh hot fries beings we have been waiting so long for our food. She took the bag back and me and my husband watched her throw them back into the warmer where then we waited another 7 minutes for the fries. Which came up and sat in the basket. as we sat and watched them sit there for a few minutes. The gentle man making sandwiches asked what we was waiting for and he went over to the old fries/new fries mixture that they just took from us back in the containers and into our Togo bag and the lady came from the back and handed it to us. My husband tried the fries again and like before ice cold. I pulled around and was fixing to go in in an irate mood at this point. I decided to call my daughter to have my daughter deal with this matter cordially. She was on the phone the whole visit for us at this Steak ‘n Shake in the drive thru line. She then called to talk to the manager about the situation we experienced and the lady would not give my daughter her name and hung up on her. At this point now she has us irate and now my daughter which had nothing to do with it except trying to mediate the situation. I am just saying nothing came out of this horrible horrible experience here at my local Steak ‘n Shake. Needless to say we will never be returning. Such a sad situation. Need to learn customer service skills and timeliness of orders there was no reason sir us to be waiting this long for 2 burgers and 2 fries. Which I looked at the counting clock and it was over 28 minutes. I wanted to make you aware that he 2 days later found out he had Covid so then it infectected whoever else got those fries. Very unsanitary
Atmosphere: 1
Food: 1
Service: 1
Steak n shake always has good burgers, fries and shakes. And at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Pretty sad you call and ask a question about hiring and try telling them who sent you a message and the night manager hangs up on u as you are talking to her pretty bad of a manager to do that
The fact they ask you for a tip when you have to ring yourself up, take your food to the table and get your own drinks has me not really liking it
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very tasty sandwich. The milkshake was great. Clean and pleasant environment.
Atmosphere: 5
Food: 5
Service: 5
Used to love this store. Food is still good. But it took 35 mins in the drive through.. looked like the girl running drive through had take the order then make the order.. sad.
Atmosphere: 3
Food: 5
Service: 3
Filthy disgusting restaurant. No soda pop. Poor management. Grease all over the kitchen. It took one hour and thirty minutes for a hamburger and fry. They had mouse poop in the bathroom. This restaurant needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. My family and I were waiting an hour for our simple standard Steak ‘n Shake cheese burgers. The soda machines were broken and you had to ask to get a coke from the back. Everyone had to wait for their food. Will not be coming back anytime soon. Horrible service. As a stake n shake super fan this is a disgrace to the stake n shake community. Hopefully they can sort this matter out because again I will never becoming back to this location again. Shame on you stake n shake. Shame on you.
Service: 1
Slow, slow, slow!!
Currently waiting over 40 minutes for 4 sandwiches and fries. Priority given to the drive through lane, not the dine in customers.
Atmosphere: 1
Food: 1
Service: 1
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