Subway
975 W Eldorado St, Decatur
(217) 429-0496
Recent Reviews
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Thank you for fixing my sandwich it's a shame I had to drive so far to get my order corrected
but the east wood store is TRAAAASH!!! This store is the ish ?
Atmosphere: 5
Food: 5
Service: 5
Kenley met all my expectations he is an amazing worker ! He is due for a raise I left him a tip ⭐️ star service! Today is Saturday may 18th the other worker that was on the shift with him is an our going gentleman as well great service and presentation!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Gorge is a rockstar! We had kids and he made them feel so special. Thanks for the great service.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service , my 13 year old son was visiting for the 1st time and asking what kind of cheese. The lady pointed and that sticker that was in the corner of case and hard to read. I told her is was hard to read. Instead of telling him what kind of cheese they have she just pointed at the sign that we couldn't read the 1st time. I asked her to please not be rude because we couldn't read it or we would leave she said please do. We definitely will not be back.
Atmosphere: 1
Service: 1
Kamia and Ariyah were very very helpful and patient as my four year old ordered her own food and as we decided what third sandwich we wanted. They both were very sweet as we got a bunch of food. Thank you both so much!
Atmosphere: 5
Food: 5
Service: 5
This is probably the worst subway I've been to. Not only did the guy that took the order, and made the sub, seem like it was an inconvenience for me to be there but then they didn't even fold the sandwich so when I open it all the sauce is on the wrap. We even tried the new pretzel, and it was burnt, and no cheese sauce was given. Avoid this Subway if you actually like Subway.
Atmosphere: 2
Food: 2
Service: 2
The workers made the food and experience 10x better than a normal subway.
Atmosphere: 5
Food: 5
Service: 5
Clean store and prompt service great
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cookies, Submarine Sandwich
Female doing bread was more on rude side than friendly. Bread was pretty hard. Chemical left hanging from chair in dining room and 3 workers all took break leaving the male to work alone. Prob won’t be back to this location. Very disappointed.
Atmosphere: 2
Food: 3
Service: 1
Food is always below par at this location at best. The tea tasted like cleaning products so I guess the plus side is, that makes me think they at least clean the canister. Employees were friendly and helpful was the best part of my lunch.
Restaurantji Recommends
Food is always below par at this location at best. The tea tasted like cleaning products so I guess the plus side is, that makes me think they at least clean the canister. Employees were friendly and helpful was the best part of my lunch.
Atmosphere: 4
Food: 2
Service: 3
Awesome.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 4
Food: 5
Service: 4
Made an order for 3 unaltered meatball subs. After a while the order canceled without reason. Said to call store for details. Tried to for nearly 30 min but no one picked up. Would like to know why at least. If it was tip would have increased it. If it was time frame related being told that would be nice. Never had this happen before. Made a new order with a different store. Will NEVER go here or order from this store again if this is how customers are treated. Subway app however wont let me order delivery from any other store so used doordash which is usually more expensive than the app. Now I know doordash price hike is worth it as long as I pick the store. If I could rate in the negative I would.
The employee acted like he was high. He wouldn't do any thing asked. I asked for 1 stripe of sauce and he went back and forth 3 times. With the meat he left oabout 3" of bread completely bare. He was rude and sloppy
Vegetarian options: Lots of good choices here
Kid-friendliness: Kids can make it their own way.
Parking: Kinda tight with the angle it sits. But enough room
Atmosphere: 5
Food: 2
Service: 1
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