Subway

975 W Eldorado St, Decatur
(217) 429-0496

Recent Reviews

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Charity Rivera

Thank you for fixing my sandwich it's a shame I had to drive so far to get my order corrected
but the east wood store is TRAAAASH!!! This store is the ish ?

Atmosphere: 5

Food: 5

Service: 5

Daniel Hickman

Kenley met all my expectations he is an amazing worker ! He is due for a raise I left him a tip ⭐️ star service! Today is Saturday may 18th the other worker that was on the shift with him is an our going gentleman as well great service and presentation!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Joshua Porter

Gorge is a rockstar! We had kids and he made them feel so special. Thanks for the great service.

Atmosphere: 5

Food: 5

Service: 5

Jim Taylor

Horrible customer service , my 13 year old son was visiting for the 1st time and asking what kind of cheese. The lady pointed and that sticker that was in the corner of case and hard to read. I told her is was hard to read. Instead of telling him what kind of cheese they have she just pointed at the sign that we couldn't read the 1st time. I asked her to please not be rude because we couldn't read it or we would leave she said please do. We definitely will not be back.

Atmosphere: 1

Service: 1

Taylor Gaither

Kamia and Ariyah were very very helpful and patient as my four year old ordered her own food and as we decided what third sandwich we wanted. They both were very sweet as we got a bunch of food. Thank you both so much!

Atmosphere: 5

Food: 5

Service: 5

Im Done

This is probably the worst subway I've been to. Not only did the guy that took the order, and made the sub, seem like it was an inconvenience for me to be there but then they didn't even fold the sandwich so when I open it all the sauce is on the wrap. We even tried the new pretzel, and it was burnt, and no cheese sauce was given. Avoid this Subway if you actually like Subway.

Atmosphere: 2

Food: 2

Service: 2

Marcelo Chavez

The workers made the food and experience 10x better than a normal subway.

Atmosphere: 5

Food: 5

Service: 5

Tommy L. Jones Sr.

Clean store and prompt service great

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Cookies, Submarine Sandwich

One Conscience

Female doing bread was more on rude side than friendly. Bread was pretty hard. Chemical left hanging from chair in dining room and 3 workers all took break leaving the male to work alone. Prob won’t be back to this location. Very disappointed.

Atmosphere: 2

Food: 3

Service: 1

Google user

Food is always below par at this location at best. The tea tasted like cleaning products so I guess the plus side is, that makes me think they at least clean the canister. Employees were friendly and helpful was the best part of my lunch.

Ashley Marshall

Food is always below par at this location at best. The tea tasted like cleaning products so I guess the plus side is, that makes me think they at least clean the canister. Employees were friendly and helpful was the best part of my lunch.

Atmosphere: 4

Food: 2

Service: 3

Julian “SUPERMAN” Carson

Awesome.

Atmosphere: 5

Food: 5

Service: 5

Mayank Gupta

Great service

Atmosphere: 4

Food: 5

Service: 4

Joshua Walker

Made an order for 3 unaltered meatball subs. After a while the order canceled without reason. Said to call store for details. Tried to for nearly 30 min but no one picked up. Would like to know why at least. If it was tip would have increased it. If it was time frame related being told that would be nice. Never had this happen before. Made a new order with a different store. Will NEVER go here or order from this store again if this is how customers are treated. Subway app however wont let me order delivery from any other store so used doordash which is usually more expensive than the app. Now I know doordash price hike is worth it as long as I pick the store. If I could rate in the negative I would.

Robin Coons

The employee acted like he was high. He wouldn't do any thing asked. I asked for 1 stripe of sauce and he went back and forth 3 times. With the meat he left oabout 3" of bread completely bare. He was rude and sloppy

Vegetarian options: Lots of good choices here

Kid-friendliness: Kids can make it their own way.

Parking: Kinda tight with the angle it sits. But enough room

Atmosphere: 5

Food: 2

Service: 1

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