Subway

1411 E Mound Rd, Decatur
(217) 877-0978

Recent Reviews

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Tilly A

Made an order online and was charged. Went into the store and they said my order didn’t pop up. I showed them my order and the charge on my Apple Pay which shows time of charge and even the location of the store. They still refused to make my order. Basically paid for something I didn’t get.

Atmosphere: 1

Service: 1

Alan Burress

Everything was great.

Atmosphere: 5

Food: 5

Service: 5

Selena Weaver

I would honestly give it a zero but that's not an option. The people that work there are extremely rude and act like you are dumb even when you have physical proof of ordering online. Can't stand this place!!! DO BETTER!

kyle

Just sitting in line patiently and the lady skipped me to serve the guy behind me, yo I was there waiting before the other guy ever walked in the store. So I just left, they lose my business.

Atmosphere: 1

Food: 1

Service: 1

Selenium Falcon

I would honestly give it a zero but that's not an option. The people that work there are extremely rude and act like you are dumb even when you have physical proof of ordering online. Can't stand this place!!! DO BETTER!

Christa Logsdon

This particular location has gone seriously downhill. My husband and I ate here a couple of weeks ago and we both became ill shortly after. Our sandwiches were supposed to be deluxe, but neither appeared to have been. And the older grey haired woman working was rude. I don't know if she was new, or a manager, or what, but she wanted to argue with us when I requested our flatbread to be toasted that 'toasting it' makes the bread hard, and that if we didn't like it, she wouldn't be remaking it. We nearly walked, because I didn't like her attitude. Since when is flatbread NOT toasted? I've never been to a Subway that HASN'T. I've had other misses at this location over the years, but we won't be back after this one. The sandwiches were terrible. And it was NOT because of the flatbread.

Atmosphere: 1

Food: 1

Service: 1

Braxton Eckart

Skip this one if you can!

Atmosphere: 1

Food: 1

Service: 1

Russell Mares

Prices for a sandwich these days are insane. One footlong a drink and a snack size bag of chips 17 dollars. Ridiculous. Thanks Biden Food is good. Same footlong as its always been but three times the price. Not worth it. Just go to Applebee's

Atmosphere: 4

Food: 4

Service: 4

Raccy Racc

Food poisoning EVERY time me or my family eats here.. Be careful!!

Atmosphere: 3

Food: 1

Service: 3

David Young

Even with remodeling construction going on Subway does a great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Ultimate B M T

Ray Leigh

Literally terrible?i dont know who works at around 5 but the customer service was terrible. My sandwhich was order with xtra everything, and it barely had anything but bread! Also had a HALF cooked pizza definitely wont be coming back??

Atmosphere: 1

Food: 1

Service: 1

Baby D Murrelli

The ladies there were so sweet and funny. The food was great. Made my sandwich better than Chicago!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Blitz

Linda Warren

Didn't have alot of the ingredients. Store was very hot.

Atmosphere: 2

Food: 4

Service: 3

Roger

Every time I order online delivery, they forget something with the order. They can only manage to deliver the sandwiches, not the sides or drinks.

Atmosphere: 2

Food: 5

Service: 2

Steven Stoots

This subway is awesome ?

Atmosphere: 5

Food: 5

Service: 5

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