Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
675 Deerfield Rd, Deerfield
(847) 948-7902
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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This store is in serious need of new management. The last few times I have visited this location they have been out of main ingredients that would allow me to complete my order to my preference. How are you out of steak, or lettuce, or cheese? I decided to give them one more chance tonight and there was a sign on the door says they were only taking on line orders. No reasoning as to why. The staff is also rude and show no actual customer appreciation. I will not be going back...read full review
Worst service of any chipotle I have been too. All the employees just stand around and talk and dont even acknowledge a customer. This chipotle makes you order large quesadillas online to get a big one otherwise your only option is small. Absolutely ridiculous. It took me 30 minutes to get a quesadilla. Oh and they were burnt. Awful.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a decent dining experience, with friendly staff and fresh food. While portions may sometimes seem small, the employees are generally efficient. Customers have noted that the restaurant maintains good quality food, and the food is really good and fresh. The staff are trained to serve consistent portions, and the food is often praised for its quality. However, cleanliness remains an issue, especially with tables and floors not always kept tidy, which has been a recurring pattern. Some reviewers mention that teenage workers may leave tables dirty after cleaning, but this is due to customers not cleaning up after themselves rather than staff negligence. Customer service is hit or miss; some guests find the workers friendly and cheerful, while others feel they lack smiles or personality. There have been reports of staff counting meat and veggies in salads, which some see as unnecessary. Overall, the location is considered a good quick option for a meal, with some room for improvement in cleanliness and maintaining a consistently positive attitude from staff.