I wish I could leave 0 stars. How can you not give the Frez any sauce with his nuggets. It’s quite literally the most disrespectful thing you could do to someone especially the Frez. Their employees never do their job right and something is always missing from my order.
Shenequia Hamilton
Now I’ve lived in Dekalb for 3 almost 4 years and every single time I’ve went to this McDonald my order is either wrong or completely missing key components.
Today admittedly I am having a bad day, instead of cooking I decided to stop and grab something, get my order and go home. Get home and take my burger out the bag it clearly says NO ONIONS, I unwrapped my burger to find ONIONS now that sent me. So I go all the way back up there talk to a manager annd tell him I would like my entire order remade fresh because now it’s not even hot food anymore and yes he was very helpful and took care of my order. I thanked him and left! HOWEVER, I then get home just to open my NEW burger and it’s old like as if it had been sitting there since I ordered it the first time!!!!!!
My kids will hate me but I promise to never spend my hard earned money in a place that doesn’t give a damn. I’m pissed because now I have to go spend more money to get myself something else to eat.
LONG STORY SHORT ALWAYS CHECK YOUR ORDER I DONT CARE IF YOU IN A HURRY, THEY RUSHING YOU, CAR HONKING BEHIND YOU……. IDC CHECK YOUR ORDER WHEN YOU GO HERE TO THIS SPECIFIC LOCATION!!
Atmosphere: 1
Food: 1
Service: 1
Kathryn Simmons
I love this specific McDonalds. First of all, the staf is super friendly, never had I have a problem with them. Second of all, the fries are always hot and crisp, not soggy like in other locations.
Food: 5
Service: 5
Neal Heard Jr
They have good service and a play place for the kiddos.
Atmosphere: 3
Food: 3
Service: 5
Lisa Kapity
Went thru drive thru
Food: 4
Service: 5
Recommended dishes: Mcchicken, Big Mac, Honey Mustard, French Fries, Hot Fudge Sundae, Cheeseburger, Quarter Pounder Hamburger
charles barnes
Helpful staff
Atmosphere: 3
Food: 4
Service: 4
Dan Jender
Not a single employee could explain what the 10 cent extra charge is on a $6 mcdouble meal is not even the manager.
Atmosphere: 1
Food: 2
Service: 1
Lily Crawford
Frequently forgets items. And everyone, including managers, does not know how to issue a refund for missing items in a curbside pickup order. Insane way to run a business to just take my money and never give me what I paid for.
Kerry Everett
EVERYTIME I order from this particular McDonald's, my order is screwed up. Not sometime, EVERY TIME! If you can avoid this place, please do so
Food: 1
Service: 1
justice magarotto
I waited 30 minutes in drive through for an order that never came. Then, when I went inside to let them know my order wasn't given to me I was met with the most lackluster customer service. Some dude named David was less than accommodating, speaking Spanish talking about me and my order and how it wasn't their fault to another employee. I asked for my money back and left. There was no apology for the mess up, just cold stares and attitude. I've never felt so disrespected and unwelcome. I understand bad days, but,this is too consistent to b a one off
Recommended dishes: Big Mac, World Famous Fries, Quarter Pounder Hamburger
Rebecca Swantek
Rarely get sauce for nuggets without having to ask
Atmosphere: 4
Food: 3
Service: 3
Savannah Ortiz
Everytime i come here i have to wait about 10 to 15 minutes for either just my drink or my fries. I came in today because i had a long day of studying for exams and of course i waited about 30 minutes for my food. It was a six piece happy meal. When i asked about it they said they did not have my order. The manager on duty was sitting on her phone for about five minutes. I have worked in fast food, and i have worked at a mcdonald’s. i know this is extremely unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Ryan Doherty
Do you make it your mission to smash all the food flat? 🤔
Atmosphere: 3
Food: 1
Service: 3
Ali Loyd
Service is pretty good but there are so many flies. Every time I go in there I think I am getting lice from all the bugs on me.
I wish I could leave 0 stars. How can you not give the Frez any sauce with his nuggets. It’s quite literally the most disrespectful thing you could do to someone especially the Frez. Their employees never do their job right and something is always missing from my order.
Now I’ve lived in Dekalb for 3 almost 4 years and every single time I’ve went to this McDonald my order is either wrong or completely missing key components.
Today admittedly I am having a bad day, instead of cooking I decided to stop and grab something, get my order and go home. Get home and take my burger out the bag it clearly says NO ONIONS, I unwrapped my burger to find ONIONS now that sent me. So I go all the way back up there talk to a manager annd tell him I would like my entire order remade fresh because now it’s not even hot food anymore and yes he was very helpful and took care of my order. I thanked him and left! HOWEVER, I then get home just to open my NEW burger and it’s old like as if it had been sitting there since I ordered it the first time!!!!!!
My kids will hate me but I promise to never spend my hard earned money in a place that doesn’t give a damn. I’m pissed because now I have to go spend more money to get myself something else to eat.
LONG STORY SHORT ALWAYS CHECK YOUR ORDER I DONT CARE IF YOU IN A HURRY, THEY RUSHING YOU, CAR HONKING BEHIND YOU……. IDC CHECK YOUR ORDER WHEN YOU GO HERE TO THIS SPECIFIC LOCATION!!
Atmosphere: 1
Food: 1
Service: 1
I love this specific McDonalds. First of all, the staf is super friendly, never had I have a problem with them. Second of all, the fries are always hot and crisp, not soggy like in other locations.
Food: 5
Service: 5
They have good service and a play place for the kiddos.
Atmosphere: 3
Food: 3
Service: 5
Went thru drive thru
Food: 4
Service: 5
Recommended dishes: Mcchicken, Big Mac, Honey Mustard, French Fries, Hot Fudge Sundae, Cheeseburger, Quarter Pounder Hamburger
Helpful staff
Atmosphere: 3
Food: 4
Service: 4
Not a single employee could explain what the 10 cent extra charge is on a $6 mcdouble meal is not even the manager.
Atmosphere: 1
Food: 2
Service: 1
Frequently forgets items. And everyone, including managers, does not know how to issue a refund for missing items in a curbside pickup order. Insane way to run a business to just take my money and never give me what I paid for.
EVERYTIME I order from this particular McDonald's, my order is screwed up. Not sometime, EVERY TIME! If you can avoid this place, please do so
Food: 1
Service: 1
I waited 30 minutes in drive through for an order that never came. Then, when I went inside to let them know my order wasn't given to me I was met with the most lackluster customer service. Some dude named David was less than accommodating, speaking Spanish talking about me and my order and how it wasn't their fault to another employee. I asked for my money back and left. There was no apology for the mess up, just cold stares and attitude. I've never felt so disrespected and unwelcome. I understand bad days, but,this is too consistent to b a one off
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Your typical Americana fast food restaurant.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac, World Famous Fries, Quarter Pounder Hamburger
Rarely get sauce for nuggets without having to ask
Atmosphere: 4
Food: 3
Service: 3
Everytime i come here i have to wait about 10 to 15 minutes for either just my drink or my fries.
I came in today because i had a long day of studying for exams and of course i waited about 30 minutes for my food. It was a six piece happy meal.
When i asked about it they said they did not have my order. The manager on duty was sitting on her phone for about five minutes. I have worked in fast food, and i have worked at a mcdonald’s. i know this is extremely unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Do you make it your mission to smash all the food flat? 🤔
Atmosphere: 3
Food: 1
Service: 3
Service is pretty good but there are so many flies. Every time I go in there I think I am getting lice from all the bugs on me.
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