No one waited on me.They just kept telling me one second
Service: 1
Jatt Mordan
Only fast food joint I like but Go to the Sycamore or Rochelle location. The DeKalb Wendy's is straight trash
Atmosphere: 1
Food: 1
Service: 1
Joseph Mitchell
It’s 8:30 there was me and one other car in the drive thru, and my order took 10+ minutes.The bag they gave me was crumpled, But they gave me an extra fry hence the two star rating and not one.
Atmosphere: 2
Food: 2
Service: 2
Craig Perkins
I went through the drive thru today at 10:38am 12.6.24. My experience was the worst that I’ve had in a while. They did not get all of my order rung up and when asked about it the lady in the 2nd window got a complete attitude saying well it didn’t get rung up so bye leave all while rolling her eyes and bobbing her head. I went in to speak with the manager come to my surprise she was the manager. She didn’t want to give me a receipt and she didn’t want to speak with me. Her nasty attitude continued. A person like this doesn’t need to work with the public. Needless to say when I am in town for business again I definitely will not be stopping here. My co worker was decided to go to McDonalds where the service was far superior to what I just had.
Atmosphere: 1
Service: 1
Michele Martin
Stopped by this morning to the dekalb store for simple biscuits/gravy asked to Xtra sausage gravy, it was sheer trash, they sliced a sausage over the biscuit and barely any gravy, it was so dry, I'm so disappointed, worked a 12hr shift at kish , just wanted a guick meal, thanks Wendy's you did it again, I wont be back
Food: 1
Service: 2
Bill Molthop
Employees were not working and left the register wide open on the front desk
Vladimir Putin
saddest wendys ive ever been to. they have never once gotten my order right and they take forever to fulfill orders.
Atmosphere: 2
Food: 1
Service: 1
Destine Walker
Just went through the drive thru and ordered two biggie bags and a number 7 meal double. They charged me for my whole order but the double sandwich was not a double !!! And my veggies were cold and the meat was cold as well … No matter what time of day it is when I come here , my order is never right !!! Please pay attention to your orders damn !! The fact that customers spend HARD EARNINGS there and to get home and their order isn’t correct is insane !!
Came in to place an order for the Krabby Patty Kollab on the kiosk. The horrendously ghetto cashier, after she paid, with a terrible, unapologetic attitude, said "oh it's gonna be 45 minutes before you get your food. We're busy". We asked for a refund. She walked away and told us to wait.
Finally, Fransicha, the manager, came by and apologized. She gave us both a refund AND our food. Totally saved the day. God bless her and please get her some better help.
Matthew Bromeland
Typical fast food. Drive thru employee really didn't care about anything.
Atmosphere: 3
Food: 4
Service: 3
Steven DelVecchio
Slow service and incorrect order. No receipt given so I couldn't do the survey and get my discount on future meal. Service has declined at my local Wendy's lately.
Best, $3 Burger around
Atmosphere: 3
Food: 5
Service: 1
Cash only. frequent issues with payment options.
No one waited on me.They just kept telling me one second
Service: 1
Only fast food joint I like but Go to the Sycamore or Rochelle location. The DeKalb Wendy's is straight trash
Atmosphere: 1
Food: 1
Service: 1
It’s 8:30 there was me and one other car in the drive thru, and my order took 10+ minutes.The bag they gave me was crumpled, But they gave me an extra fry hence the two star rating and not one.
Atmosphere: 2
Food: 2
Service: 2
I went through the drive thru today at 10:38am 12.6.24. My experience was the worst that I’ve had in a while. They did not get all of my order rung up and when asked about it the lady in the 2nd window got a complete attitude saying well it didn’t get rung up so bye leave all while rolling her eyes and bobbing her head. I went in to speak with the manager come to my surprise she was the manager. She didn’t want to give me a receipt and she didn’t want to speak with me. Her nasty attitude continued. A person like this doesn’t need to work with the public. Needless to say when I am in town for business again I definitely will not be stopping here. My co worker was decided to go to McDonalds where the service was far superior to what I just had.
Atmosphere: 1
Service: 1
Stopped by this morning to the dekalb store for simple biscuits/gravy asked to Xtra sausage gravy, it was sheer trash, they sliced a sausage over the biscuit and barely any gravy, it was so dry, I'm so disappointed, worked a 12hr shift at kish , just wanted a guick meal, thanks Wendy's you did it again, I wont be back
Food: 1
Service: 2
Employees were not working and left the register wide open on the front desk
saddest wendys ive ever been to. they have never once gotten my order right and they take forever to fulfill orders.
Atmosphere: 2
Food: 1
Service: 1
Just went through the drive thru and ordered two biggie bags and a number 7 meal double. They charged me for my whole order but the double sandwich was not a double !!! And my veggies were cold and the meat was cold as well … No matter what time of day it is when I come here , my order is never right !!! Please pay attention to your orders damn !! The fact that customers spend HARD EARNINGS there and to get home and their order isn’t correct is insane !!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Wendy’S Baked Potatoes
Classic munchie foods
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baconator, Spicy Chicken Sandwich
Came in to place an order for the Krabby Patty Kollab on the kiosk. The horrendously ghetto cashier, after she paid, with a terrible, unapologetic attitude, said "oh it's gonna be 45 minutes before you get your food. We're busy". We asked for a refund. She walked away and told us to wait.
Finally, Fransicha, the manager, came by and apologized. She gave us both a refund AND our food. Totally saved the day. God bless her and please get her some better help.
Typical fast food. Drive thru employee really didn't care about anything.
Atmosphere: 3
Food: 4
Service: 3
Slow service and incorrect order. No receipt given so I couldn't do the survey and get my discount on future meal. Service has declined at my local Wendy's lately.
Atmosphere: 4
Food: 3
Service: 3
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