Baskin-Robbins

1552 Rand Rd, Des Plaines
(847) 635-3342

Recent Reviews

Jim Demeo

ordered 2 banana royal received 2 - 2 scoops of ice cream. No Bananas , no hot fudge no strawberry wet topping. The ice cream was disgusting, had to throw it away.

Jim D.

ordered Banana royals and received 2 scoops of crappy tasting ice cream. No Bananas no hot fudge, ice cream tasted horrible.

Lauren S.

We got an ice cream cookie dough pizza cake! It was amazing! A cookie crust with a layer of ice cream and whipped cream and topped with cookie dough bites. The store was clean and the service was excellent. The worker helped us pick out the best cake and was super nice.

Daniel C.

Closed already? Food is usually good and service is great. We came in and you guys just ignored us.

Belmir Buljina

Definitely the worst Dunkin' Donuts place. When you ordering stuff here you have to tell that lady at least 4 times and she will still manage to screw it up..

miguel angel Salazar

The capuchino and Carmel lastre were great

Jasmine “Jahsina” Rivera

Gave 2 of the smallest ice cream scoops I've ever seen. I've never been to such a cheapskate Baskin Robbins. When asked why the ships scoops were so small they said "that's just how big our scoops are" which is BS, all other Baskin Robbins I've been to give twice as much. Never coming back to this location.

Gregory Z.

This place is always garbage. They never get an order correct. They close 15 minutes early and could care less about their customers. Never go here if you like ice cream.

Maria Villasenor

Bad service, not organized, my hot chocolate tastes like more water than chocolate.

Saira Yadalit

Bad customer service, long wait time and for my drink to just be milk , plus they had forgot about half my order still

Jasmine Rivera

Gave 2 of the smallest ice cream scoops I've ever seen. I've never been to such a cheapskate Baskin Robbins. When asked why the ships scoops were so small they said "that's just how big our scoops are" which is BS, all other Baskin Robbins I've been to give twice as much. Never coming back to this location.

Heather Henry

Only employee working couldn’t be bothered to stop mopping to answer my question. Sign in the window advertising Ube Coconut icecream. Employ had NO idea what I was talking about.

DDD Life

Very Very bad place ? ?And not good ice cream. Vary old and Becareful!! Guys!!

Jonny V.

Says open until 10pm. Just drove 15 minutes to get here and it's closed at 9:15pm.... Update your hours and stop wasting peoples time.

Heather H.

They never answer their phone! Tried calling numerous times on numerous days and the phone is never answered. Finally on the fifth or sixth try, they answered and after I asked them about a flavor, they put me on hold and never came back.

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