I was told I had to pay $1.25 for a cup of water. This is absolutely ridiculous, and highway robbery! If im a paying customer, why would I need to pay to add water?! Is it even legal to charge for tap water? I will never visit this location again.
Service: 1
Parekh Bijal
Really bad service, he cook my hash brown and mini stuff bagels on same paper he cook bacon… it smells so bad . I can’t even eat that.he wasted my money and morning…. Bad service in at 4:00 am please don’t make regret to buy something from that store..
Food: 1
Service: 1
Aleksandr Podolian
made a new design, the atmosphere has changed a lot, it has become even better? everything is very beautiful, continue in the same direction
Atmosphere: 5
Food: 5
Service: 5
Michael Ancona
America doesn’t run on this Dunkin. 10 minutes in drive thru, and they never give straws with their iced coffees, plus coffee always all over the cup. Truly wish another location would open near my house, they’re a pain in the ass daily.
Atmosphere: 3
Food: 1
Service: 3
Sharon Fox
It's 24 hrs,which is great.They have the best unsweetened iced tea,bitter how I like it.The donuts dont taste good and there are no old fashioned which is just the chain.
Parking: There is plenty of parking.
Atmosphere: 3
Food: 3
Service: 3
Jean-Francois LeBlanc
Recently came here for breakfast. Staff members were very friendly and welcoming. Very clean place. Food was hot, fresh and big enough to fill me up.
Atmosphere: 5
Food: 5
Service: 5
R.C.W. LLC Chicago
This is supposed to be a Matcha latte. It literally taste like milk. You guys charge enough for it. Just put a little bit more of the powder in it next time.
Atmosphere: 1
Food: 1
Service: 1
Jean-Francois L
Recently came here for breakfast. Staff members were very friendly and welcoming. Very clean place. Food was hot, fresh and big enough to fill me up.
Kasandra Arteaga
I went to get a bagle early in the morning asked for plain bagle with strawberry cream cheese and they gave me a burned plain bagle with white cream cheese. I had no time to go back and get the right other.
Atmosphere: 5
Food: 3
Service: 5
Ali Faraj
Friendly staff and they get the orders right every time
We stopped one evening for a sugar fix, I haven't had Dunkin in years even though they are everywhere around here. There was one guy working and he didn't acknowledge us for almost five minutes. Then he walked away in the middle of our order to answer the phone without saying anything.I hoped the donuts would make up for the total lack of customer service but I was disappointed there too. The churro donut was dry, tasting and feeling like it has been sitting out a week. I ended up giving it to the dog.The fiance's chocolate cake donut was good, and my vanilla bar was okay.
Food: 2
Service: 1
Isaiah Campos
Really FAST service
Atmosphere: 3
Food: 5
Service: 4
Ryan F (RFF)
I went inside this Dunkin Donuts to place an order at 20:20 on Friday, Systems 9th. I ordered the $2 medium iced coffee (promotion on a poster) with one donut. The gentleman (Older Indian gentleman) behind the counter got the items. I had a $20 bill pulled out for payment. He looked at the bill and said the total was $5.00.(even) I looked at him and looked over his shoulder to see the price of the donut which was $1.89 plus tax. A $2 iced coffee plus $1.89 plus the Illinois sales tax of 6.25% plus 1% for food equals .28 cents which equals $4.17. I was going to question him on why he was charging me $5 but wanted to see what his end game was. He walked over to the register on the far left hand side. I peeked over to see that he just pressed a bunch of buttons to make it beep a couple of times and opened the register to give me $15 in change with no receipt. I took the cash and decided not to argue over this because people like this need to be called out for ripping people off. I will also file a complaint with the corporate office.
Either this guy skimmed the owner by not ringing up my order or he is the owner who is pocketing cash transactions to possibly not report them for tax purposes. Either way, he ripped me off and who knows how many people he ripped off besides me.
Also, the donut was hard as a rock but the iced coffee was pretty good.
Atmosphere: 1
Food: 1
Service: 1
jatin kachhiya
Vegetarian options: No vegetarian ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Batter Donut, Chicken Bacon, Ham & Cheddar, Bagels, Donuts, Egg & Cheese, Strawberry, Big N Toasted
I was told I had to pay $1.25 for a cup of water. This is absolutely ridiculous, and highway robbery! If im a paying customer, why would I need to pay to add water?! Is it even legal to charge for tap water? I will never visit this location again.
Service: 1
Really bad service, he cook my hash brown and mini stuff bagels on same paper he cook bacon… it smells so bad . I can’t even eat that.he wasted my money and morning…. Bad service in at 4:00 am please don’t make regret to buy something from that store..
Food: 1
Service: 1
made a new design, the atmosphere has changed a lot, it has become even better? everything is very beautiful, continue in the same direction
Atmosphere: 5
Food: 5
Service: 5
America doesn’t run on this Dunkin. 10 minutes in drive thru, and they never give straws with their iced coffees, plus coffee always all over the cup.
Truly wish another location would open near my house, they’re a pain in the ass daily.
Atmosphere: 3
Food: 1
Service: 3
It's 24 hrs,which is great.They have the best unsweetened iced tea,bitter how I like it.The donuts dont taste good and there are no old fashioned which is just the chain.
Parking: There is plenty of parking.
Atmosphere: 3
Food: 3
Service: 3
Recently came here for breakfast. Staff members were very friendly and welcoming. Very clean place. Food was hot, fresh and big enough to fill me up.
Atmosphere: 5
Food: 5
Service: 5
This is supposed to be a Matcha latte. It literally taste like milk. You guys charge enough for it. Just put a little bit more of the powder in it next time.
Atmosphere: 1
Food: 1
Service: 1
Recently came here for breakfast. Staff members were very friendly and welcoming. Very clean place. Food was hot, fresh and big enough to fill me up.
I went to get a bagle early in the morning asked for plain bagle with strawberry cream cheese and they gave me a burned plain bagle with white cream cheese. I had no time to go back and get the right other.
Atmosphere: 5
Food: 3
Service: 5
Friendly staff and they get the orders right every time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It has great breakfast! Amazing!
Kid-friendliness: amazing to my nephew
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
We stopped one evening for a sugar fix, I haven't had Dunkin in years even though they are everywhere around here. There was one guy working and he didn't acknowledge us for almost five minutes. Then he walked away in the middle of our order to answer the phone without saying anything.I hoped the donuts would make up for the total lack of customer service but I was disappointed there too. The churro donut was dry, tasting and feeling like it has been sitting out a week. I ended up giving it to the dog.The fiance's chocolate cake donut was good, and my vanilla bar was okay.
Food: 2
Service: 1
Really FAST service
Atmosphere: 3
Food: 5
Service: 4
I went inside this Dunkin Donuts to place an order at 20:20 on Friday, Systems 9th. I ordered the $2 medium iced coffee (promotion on a poster) with one donut. The gentleman (Older Indian gentleman) behind the counter got the items. I had a $20 bill pulled out for payment. He looked at the bill and said the total was $5.00.(even) I looked at him and looked over his shoulder to see the price of the donut which was $1.89 plus tax. A $2 iced coffee plus $1.89 plus the Illinois sales tax of 6.25% plus 1% for food equals .28 cents which equals $4.17. I was going to question him on why he was charging me $5 but wanted to see what his end game was. He walked over to the register on the far left hand side. I peeked over to see that he just pressed a bunch of buttons to make it beep a couple of times and opened the register to give me $15 in change with no receipt. I took the cash and decided not to argue over this because people like this need to be called out for ripping people off. I will also file a complaint with the corporate office.
Either this guy skimmed the owner by not ringing up my order or he is the owner who is pocketing cash transactions to possibly not report them for tax purposes. Either way, he ripped me off and who knows how many people he ripped off besides me.
Also, the donut was hard as a rock but the iced coffee was pretty good.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: No vegetarian ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie Batter Donut, Chicken Bacon, Ham & Cheddar, Bagels, Donuts, Egg & Cheese, Strawberry, Big N Toasted
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