KFC
1195 E Oakton St, Des Plaines
(847) 296-3796
Recent Reviews
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So slow. Bunch of customers waiting by the counter and the employees just ignores until the customer start saying “hello” multiple times. Always takes forever to give to go orders. Worst location to go to.!
Received old wedges and flat soda , followed by an debate for non flat soda .
Atmosphere: 2
Food: 2
Service: 2
Servis zero
Service: 1
The food is OK (if you actually receive what you order) but the service SUCKS!
Definitely, don’t order online. Better yet, don’t order here at all.
I was ripped off of food and sauces that were ordered online. They missed an entire five piece tenders meal and then when it was brought to their attention, served that tenders meal without the biscuit that’s supposed to come with it. No sauces were included with any of the meals although they were ordered through KFC’s app. While I caught the missing five-piece tenders meal, I didn’t catch the missing biscuit or the missing sauces until I got them home. Also, no apology for the missing but paid for food.
This KFC has been in this location for close to 60 years but it is not managed very well. I like KFC. Their chicken is fabulous and they also make fantastic cole slaw but after many years of going here, I won’t be coming back.
For me, that’s TRULY disappointing!
Lame and crappy is the new excellent.
Atmosphere: 1
Food: 4
Service: 1
Rude staff
Atmosphere: 1
Food: 5
Service: 1
No wonder kfc is declining. Their new menu is terrible such as the honey bbq chicken is simply too sweet and drowning in sauce and the taste is just bad.
Atmosphere: 1
Food: 1
Service: 1
I placed an order 45 minutes before pick up stating is be there at a certain time and when I got there I still had to wait another 20 minutes
Atmosphere: 1
Food: 1
Service: 1
Ive never had such a bad experience at a fast food restaurant, I paid for my food after ordering in the drive thru, and I was told to go around front, ok no biggie. Then comes the 20 minute wait, after everyone else in the parkinglot has been served. The guy who told us he was going to get our food sent out an employee who told us it was her first day, she wasn't told what car it was for so we, THE CUSTOMER, had to check to make sure the stuff was there, it looked like the right order so, we left. Then we get home and realize, they forgot the fried pickles, this place is truly not in order, would never recommend to anyone craving kfc, just go to Popeyes or something, truly unreal, truly unsatisfactory, and truly an abomination of a place.
Thank you - google reviewer
Atmosphere: 4
Food: 1
Service: 1
I place simple order 3 pcs tender and waited for 5 minutes while 4 customers got their order already and im still waiting and have to be back on job.! She tells 5 more minutes , I request money back and left , never coming back to KFC again.
Service: 1
Do not get the fan favorite Box it is a total scam.They give you such small nuggets. This is my last time coming here ever again.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
This place is great. The food is made fresh.
Atmosphere: 4
Food: 4
Service: 4
I needed to pay 16 dollars per person and it was me and my mother which was too expensive
Atmosphere: 3
Food: 4
Service: 4
Chicken was dry and has been sitting out for a good minute! The place was sticky and not clean and the cashier kept disappearing to the back!
Atmosphere: 2
Food: 2
Service: 2
It's KFC, if you've never had it, go get it! We got the 2 piece breast and leg. The food thing about chicken pieces you know what you're getting unlike burgers where you don't know what the meat is made from.
Atmosphere: 4
Food: 5
Service: 5
Rude attitude towards customers I ordered a menu and arrived 20 minutes later, absolutely no staff was in the room (6pm) I waited for someone to come, then I called, after 10 minutes a woman came out and said that I had to wait another 20 minutes for my order. They were rude to me and ruined my mood!
Atmosphere: 1
Food: 1
Service: 1
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