McDonald's
1101 E Oakton St, Des Plaines
(847) 297-5630
Recent Reviews
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Yesterday I went with my kids to get the family food upon arriving the lady handing the food was not extending her hand out the window to hand me my items or acknowledging me saying thank you. When we arrived home and opened our food my children had no happy meal toys and my husband had no bottom bun for his chicken sandwich??! What is the world coming to!? This is not service at all. We have payed for our food and should have gotten our moneys worth.
Atmosphere: 1
Food: 1
Service: 1
Every time I order I ask for here and they give me a bag to go the Quarter Pounders are made very sloppy and they get me nauseated they're constantly focused on something else while taking your order bad service!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: But didn't have wifi access at this Mac Donald's
Recommended dishes: French Fries, McDonald's Big Mac
Ever since they reopened after the pandemic this location is unreliable. Wrong orders, closed during open hours, long wait times, etc.
Listen to Joe Pesci and avoid the drive though.
And don’t bother to try and order in English.
Atmosphere: 1
Food: 1
Service: 1
There a fruit flies flying around when I was dining in and killed one. Who knows where the fruit flies land first. 😞🤮
Atmosphere: 1
Recommended dishes: McDonald's Big Mac, Fish Fillet Sandwich
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
This location can't be bothered to actually be open during the posted hours. If you don't want drive through go somewhere else.
Do not go here if you’re on your way to work unless you want to sit in line all day. I went here this morning and this location has the slowest drive-thru. The line stood still for long periods of time. I’ll pass by this location in the future. Not worth the frustration.
Service: 1
A good local place with a play room for children. Clean and the staff are courteous.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed with this team. The team is very rude, the counters personnel didn’t apply to my request I have 4 young children and were thirsty. I asked for water cups and was told “Do you really need 4 cups” do your employees buy your inventory supplies. I told this to the manager and she refused any action. I will not do business at your location. This will also be sent to Corporate on Carpenter St. I will also campaign your location with friends and neighbors.
Restaurantji Recommends
The place is busy but the staff members are great! Shout out to the morning staff who always gets my order right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger King Chicken Nuggets, Bacon Egg & Cheese Biscuit, Big Breakfast
Egg McMuffin...
Atmosphere: 1
Food: 4
Service: 1
My kids really like it
Atmosphere: 5
Food: 5
Service: 5
I never leave reviews but horrible customer service from the manager, Claudia. Extremely slow.
Atmosphere: 1
Food: 1
Service: 1
Terrible service, workers are too slow
Atmosphere: 1
Food: 3
Service: 1
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