Chipotle Mexican Grill
1681 S Galena Ave, Dixon
(815) 380-2194
Recent Reviews
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I should have known not to go in when there was trash all over outside and no trash can. We walked in and 3 employees were just watching us come through the door. One of them was sitting on the floor! We got 2 burritos with chips and queso. ($44 crazy) As we sat down I noticed tables had not been wiped off and trash cans were full. 1st bag of chips were stale, 2nd bag had Soggy chips. Wish I could post pictures here. It sucks because we drove 25 min just for this. Dixon is the closest one. I will drive further to find another one! Won't have this craving for awhile.
Atmosphere: 1
Food: 2
Service: 2
The place was very dirty—the glass doors, floors, bathroom, food prep area. Rice was soggy and tasteless. Employees were friendly.
Atmosphere: 1
Food: 2
Service: 4
I really enjoyed the food but this location always runs low on product. Today they did not have any grilled vegetables.
Atmosphere: 5
Food: 3
Service: 5
This chipotle is a joke, they are always out of everything food is always cold/ rice is hard and I have never seen one staff member smile they are all grown miserable men in hair nets who put practically two specks of rice in your bowl and then complain if u ask for more . would not recommend, the Peru Chipotle is much nicer and staff is super friendly!
Atmosphere: 1
Food: 1
Service: 1
The restaurant staff was professional and courteous. The food was great and the atmosphere was good.
Atmosphere: 5
Food: 5
Service: 5
Oh, burrito bowls are just the best! They’re always so delicious for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
They were out everything and the customer service was nonexistent. I do not recommend eating here.
Atmosphere: 1
Food: 1
Service: 1
The last few times I've been there all the tables are dirty the floor is sticky and my meat that I ordered is cold or dry and The tortillas have a nasty taste too them.
Atmosphere: 1
Food: 1
Service: 2
This is the 4th time to this location and the SAME issues…No proteins! When I say no proteins they are always out…this time the server literally scraped to bottom of the container to compliment the 3 piece of asada…never again!
Atmosphere: 3
Food: 1
Service: 1
I ordered a Carne Asada bowl
for $14 and they just put half a scoop of meat on it's all rice and beans.
Don't waste money here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great employees fun and enthusiastic! Plus they make your food how you want it!! Great place!
Atmosphere: 5
Food: 5
Service: 5
I asked for double white rice and was given half a spoon full, asked politely for a little more rice and was given an extra 3 grains of rice, and a side of attitude, the portions served here wouldn't feed a fly
Atmosphere: 1
Food: 1
Service: 1
Absolutely Awful – Never Again!
This was by far the worst Chipotle experience I’ve ever had. They put such a tiny amount of food in my bowl it was almost laughable – like they were serving samples instead of a meal. For the outrageous prices they charge, the portions were insulting. The food itself was bland and cold, and the ingredients tasted like they’d been sitting out all day. The staff couldn’t care less, acting annoyed just for having to take an order, and the whole place looked filthy with dirty tables and trash everywhere. To top it off, they still managed to mess up my order. Chipotle used to be decent, but now it’s a complete disaster. Total waste of money and time. Avoid this place at all costs!
Atmosphere: 1
Food: 1
Service: 1
I like chipotle, although this location is terrible, bad service, dirty dining room and smaller than usual portions.
Atmosphere: 1
Food: 1
Service: 1
Great! Food good choices
Atmosphere: 5
Food: 5
Service: 5
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