Starbucks
1660 S Galena Ave, Dixon
(815) 371-9300
Recent Reviews
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The coffee is good. But it really slow, takes a long time to get your order. Feels like they are constantly understaffed
This was my first visit to this location. I had a gift card in my app but I wasn't sure how to use it. Nikki was so incredibly patient and helpful in showing me how to go through the steps so that I could redeem it. I was unsure about what to order but was open to suggestions. I got the Bacon, Gouda & Egg Sandwich which was absolutely delicious!! It was so filling that I only ate half of it. I also got the Bacon & Gruye're Egg Bites. They were so soft, fluffy and yummy. I ate just one of them. Now I had another delicious meal for tomorrow. I was pleasantly surprised by the excellent service that I received, the delicious food that I ate and the atmosphere was cool and inviting. I'll definitely be back. Thanks again to Nikki for starting my day off with a smile. 🙂
Terrible service, rude people.
Go through drive thru in my own vehicle and was told next time when i come through drive thru to not smoke (yes, I smoke and usually courteous about it) however, I am in MY vehicle not blowing it in your face literally holding in my hand away from the window..... well, guess they lost my business and once I spread the news of the no smoking in your vehicle while in drive thru, I'm sure there will be others that will discontinue to go to Starbuck... DD guess you get our business now.
Very disappointed this was supposed to be what is shown in the second pick a Vanilla sweet cream cold brew.......the first pic is what I received. It was tasty but not the cold foam I was expecting :(
Nice people, clean, friendly, fresh
Great location, great staff. Nice place to just sit quietly or catch up on laptop work.
Best starbuks place I’ve ever met!
The best Starbucks ever. Very cozy and welcome
Premium pricing. Fast food appearance and experience. Can't get coffee in ceramic cup/mug anymore when staying in. Got to bring your own. Can't add my own cream and sugar etc from the counter. 10 yrs ago i could fix up my coffee to my liking. People are fine, working hard and trying to serve, no issues there. Coffee is good quality. But the whole Starbucks package is lacking these days.
Restaurantji Recommends
I ask for grande pumpkin spice latte but they gave tall cup she wouldn't change it but I kept it and paid for it come on ADMIT your mistake
Atmosphere: 5
Food: 5
Service: 2
Everything was great
Atmosphere: 5
Food: 5
Service: 5
For a town with a marquee that states Juneteenth and Diversity celebrations, this was the most sterile Starbucks that screamed Sundown Town that I've ever seen in my life.
I walked into the familiar hum of Starbucks, the scent of roasted coffee beans mingling with the faint chatter of patrons. It was my usual pit stop before heading to work, and I was craving my go-to order: a caramel macchiato with an extra shot of espresso. After placing my order, I stood by the counter, checking emails and mentally preparing for the day ahead.
Moments later, a barista called my name. I stepped forward, took the cup with my name scribbled on it, and took a sip. Instantly, I realized something was off. Instead of the rich, velvety caramel macchiato, my taste buds were met with the unfamiliar bitterness of a plain black coffee. I glanced at the cup—sure enough, it was my name, but not my order.
"Excuse me," I said, approaching the counter. "I think there's been a mistake. This isn't what I ordered."
The barista, looking harried, apologized and said they would remake it, but there was a long line of orders ahead. I sighed, accepting that I would have to wait, my morning schedule already feeling the pinch.
Just then, a girl standing next to me, who I hadn't noticed in my distracted state, turned and smiled. "Hey, I couldn't help but overhear. What was your order supposed to be?"
"Caramel macchiato with an extra shot," I replied, a hint of frustration in my voice.
Her eyes sparkled with understanding. "I can help with that. My name's Taylor, by the way. I actually work here part-time, but today I'm just grabbing a drink before class." She slid behind the counter with ease, her movements confident and fluid.
I watched as Taylor swiftly gathered the ingredients. She moved with the precision of someone who knew the rhythm of the place, despite not being on duty. In no time, she handed me a new cup, steam curling from the opening.
"Here you go," she said, her smile warm and reassuring. "One caramel macchiato with an extra shot, just the way you like it."
I took a cautious sip. The flavors were perfect—the rich espresso balanced by the sweet caramel, just as it should be. I looked at Taylor, gratitude flooding through me. "Thank you so much. You really saved my morning."
She laughed softly, a sound like a melody. "No problem at all. I'm glad I could help. Enjoy your drink, and have a great day."
As she turned to leave, I felt a sense of appreciation not just for the perfect drink, but for the unexpected kindness of a stranger named Taylor. In that moment, the day seemed a little brighter, the world a little kinder. And as I walked out of Starbucks, I couldn't help but think that sometimes, the best moments come from the most unexpected places.
Atmosphere: 5
Food: 4
Service: 5
Super clean with nice staff.
Atmosphere: 5
Food: 5
Service: 5
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