Good made my husband very sick that day. A couple days later his co-workers got sick as well.
Atmosphere: 1
Food: 1
Service: 1
Ethan Sassaman
They close early
Atmosphere: 3
Food: 3
Service: 1
Shawn Kennedy
The food here is almost always cold. The workers are rude and lazy. Especially with door dash drivers. Who are customers just as much as the people in the lobby. They try to say they're closed when they're open, and they are just not a good place. At all.
Atmosphere: 1
Food: 2
Service: 1
Joe J
Nobody takes your order. They essentially force you to use the kiosk. Then it takes forevvvvvver to get your food.
Atmosphere: 1
Food: 4
Service: 1
Andrew Rex
I’ve never been a fast food employee, so there’s things I don’t understand. But as a bigger fella that frequently visits fast food restaurants I have an idea of how the should run. And this Taco Bell is an absolute atrocity of a place. Not one time in the last three years that my family has gotten food there has it been correct completely. Literally zero times. Sometimes it’s made wrong from what we ordered, but mostly just missing items. And the wait time, if you choose to go in to try and eliminate the missing items, is abysmal. Tonight my wife ordered on the app to eliminate wait time, it took me 7 minutes to get there from home after the order was placed, and I still waited in the restaurant for 40 minutes. To the point that the 6 people dining in were asking how big my order was, or if they took mine by accident. After I received the order I left in a hurry due to be frustrated, and wouldn’t you know it, we were missing items when I got home and checked. Now this is not a dig against Taco Bell as a whole. But just in Dixon, IL. I don’t know how much they are being paid, I’m sure it’s not an extravagant amount, but do your job correctly. Every employee that I’ve seen or been in contact with there in the last few years, shouldn’t be allowed to wipe themselves, because it’s apparent they don’t know how. Please stop hiring people just to have a warm body to stand in the way. It’s getting out of hand.
Atmosphere: 3
Food: 2
Service: 1
Amber Keener
They got my order wrong again! This is Everytime thing. Maybe if the employee at the window was more worried about taking customers orders than her co workers then she wouldve gotten it correct
Food: 1
Service: 1
LerreL ReLLeR
Slooowwwwwwwwwwwwww drive through
Atmosphere: 1
Food: 3
Service: 1
Bearded McFly
It takes like half an hour to get food anymore, no matter how you order (app, inside kiosk, or drive through) or if I'm the only one there not.
Brynlee izer
They took forever we waited in line for 25 minutes people behind us got their food before us and we only had 3 things. The workers weren’t friendly and the food was freezing cold.
Atmosphere: 3
Food: 2
Service: 1
Dale Earn
Do not eat here. Thank me later. Store is ran by actual clowns. I went in due to an issue which I saved the food from. While in the store I took the managers business card. The manager comes out and says put my gift card back lmao. I have cameras. I stated not very good then cause I took your business card not an empty gift card. I returned the business card and left and will never return insane!!!!!!!!!!!!!!!!!!!!!!!!
Waited 25 mins for food with 2 people actually working and 2 people on break the entire time I was here really bad management here would not recommend
Atmosphere: 1
Food: 5
Service: 2
Amanda Estes
Floors and counters are always a hot mess, especially in the kitchen areas. Food, wrappers, lids, etc all over the floors. Always have to wait an INCREDIBLY long time for your food, no matter what time of day it is. About 50% of the time your order will be wrong. 0/10 for this Taco Bell.
Jay Pennington
MELISSA THE CASHIER WAS AMAZING. BUT THE WAIT TIME WAS A JOKE. 25 MINS JUST TO GET FOOD. AND ITS LIKE THAT ALL THE TIME. WOULDNT RECOMMEND GOING DURING LUNCH OR YOU WILL BE LATE GETTING BACK TO WORK WITH NO TIME TO EAT.
Parking: J
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Crunchwrap Supreme
two cows
Good economical meal. Little short on hamburger in the taco
Atmosphere: 3
Food: 2
Service: 3
Raven Tattoo
42 minutes in a drive-through, I would have left if I wasn’t blocked in, they got my order right after asking me at the window again what I ordered…
Good made my husband very sick that day. A couple days later his co-workers got sick as well.
Atmosphere: 1
Food: 1
Service: 1
They close early
Atmosphere: 3
Food: 3
Service: 1
The food here is almost always cold. The workers are rude and lazy. Especially with door dash drivers. Who are customers just as much as the people in the lobby. They try to say they're closed when they're open, and they are just not a good place. At all.
Atmosphere: 1
Food: 2
Service: 1
Nobody takes your order. They essentially force you to use the kiosk. Then it takes forevvvvvver to get your food.
Atmosphere: 1
Food: 4
Service: 1
I’ve never been a fast food employee, so there’s things I don’t understand. But as a bigger fella that frequently visits fast food restaurants I have an idea of how the should run. And this Taco Bell is an absolute atrocity of a place. Not one time in the last three years that my family has gotten food there has it been correct completely. Literally zero times. Sometimes it’s made wrong from what we ordered, but mostly just missing items. And the wait time, if you choose to go in to try and eliminate the missing items, is abysmal. Tonight my wife ordered on the app to eliminate wait time, it took me 7 minutes to get there from home after the order was placed, and I still waited in the restaurant for 40 minutes. To the point that the 6 people dining in were asking how big my order was, or if they took mine by accident. After I received the order I left in a hurry due to be frustrated, and wouldn’t you know it, we were missing items when I got home and checked. Now this is not a dig against Taco Bell as a whole. But just in Dixon, IL. I don’t know how much they are being paid, I’m sure it’s not an extravagant amount, but do your job correctly. Every employee that I’ve seen or been in contact with there in the last few years, shouldn’t be allowed to wipe themselves, because it’s apparent they don’t know how. Please stop hiring people just to have a warm body to stand in the way. It’s getting out of hand.
Atmosphere: 3
Food: 2
Service: 1
They got my order wrong again! This is Everytime thing. Maybe if the employee at the window was more worried about taking customers orders than her co workers then she wouldve gotten it correct
Food: 1
Service: 1
Slooowwwwwwwwwwwwww drive through
Atmosphere: 1
Food: 3
Service: 1
It takes like half an hour to get food anymore, no matter how you order (app, inside kiosk, or drive through) or if I'm the only one there not.
They took forever we waited in line for 25 minutes people behind us got their food before us and we only had 3 things. The workers weren’t friendly and the food was freezing cold.
Atmosphere: 3
Food: 2
Service: 1
Do not eat here. Thank me later. Store is ran by actual clowns. I went in due to an issue which I saved the food from. While in the store I took the managers business card. The manager comes out and says put my gift card back lmao. I have cameras. I stated not very good then cause I took your business card not an empty gift card. I returned the business card and left and will never return insane!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited 25 mins for food with 2 people actually working and 2 people on break the entire time I was here really bad management here would not recommend
Atmosphere: 1
Food: 5
Service: 2
Floors and counters are always a hot mess, especially in the kitchen areas. Food, wrappers, lids, etc all over the floors. Always have to wait an INCREDIBLY long time for your food, no matter what time of day it is. About 50% of the time your order will be wrong. 0/10 for this Taco Bell.
MELISSA THE CASHIER WAS AMAZING. BUT THE WAIT TIME WAS A JOKE. 25 MINS JUST TO GET FOOD. AND ITS LIKE THAT ALL THE TIME. WOULDNT RECOMMEND GOING DURING LUNCH OR YOU WILL BE LATE GETTING BACK TO WORK WITH NO TIME TO EAT.
Parking: J
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Crunchwrap Supreme
Good economical meal. Little short on hamburger in the taco
Atmosphere: 3
Food: 2
Service: 3
42 minutes in a drive-through, I would have left if I wasn’t blocked in, they got my order right after asking me at the window again what I ordered…
Atmosphere: 2
Food: 2
Service: 1
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