Big Buba's Philly Steak & Lemonade

Why would u tell someone at 11:10 that u taking walk ins only til 11:45 then i get here at 11:20 and the door locked now dont nobody wanna answer the phone.

Food: 2

Service: 1

The food is good here but I refuse to continue to make the owner rich when he lacks customer service. The way I was treated all because they messed up my order and had to provide me with a free meal is ABSURD! They continue to open businesses up in our communities and treat us like nothing! When in reality if we didn’t shop here you’d literally have nothing!

I also do not like the way he speaks to his cashiers especially the women! I’d like to see him get up there and do the job they do. He can’t!

Food was good. Didn’t take too long. The lemonades were okay but overall it was fine.

Atmosphere: 5

Food: 4

Service: 5

Sandwich dry fries cold I asked for mild sauce on my sandwich and black pepper didn’t get neither

Atmosphere: 1

Food: 1

Service: 1

The food was pretty good

Atmosphere: 3

Food: 5

Service: 5

I pulled up at 9:27 p.m. and the guy was locking the door you don't close till 9:45 p.m. I tell you about businesses very disappointed I just got off work

Atmosphere: 3

Food: 4

Service: 1

The owner is very rude to his employees and customers. He was snapping at the lady who was new (she told me) on the way she redid my order. They charged .75 cent for mild sauce on my fries and put a sprinkle on there. Barely gave me a handful of fries. They have gone to the dogs!

Atmosphere: 3

Food: 1

Service: 3

I place an order for a double Turkey burger with everything and mushrooms. It’s been a while since I have dined here but I never forgot that they hand packed their burger fresh, Always. I ordered my food and walked out to my car to wait, I walked back in and my order was being packed to go. I finally get home begin to eat it. The first couple of bites were ok. By the third bite it starts to get really chewy, almost as if the meat isn’t real or gamey. After the 4th/5th bite I ended up throwing the sandwich out because the texture was off and it felt like a frozen patty that was possibly freezer burned and cooked. Every bite I was spitting out chewy meat, not even gristle. It was disgusting to say the least. If I went back I’d ask before ordering a turkey burger if it is handmade and if not I’d order something else. I also asked for the fries to be crispy and as always they come out flash fried and soggy.

Atmosphere: 3

Food: 1

Service: 4

The quality of the food at the location in Dolton, IL is not good. I noticed a decline in the food in comparison to a few years ago. I ordered a chicken philly and there was very little chicken on there. It was mostly bread and onions. The French fries were hard and dry and buried in lemon pepper. Also we had to wait 30 minutes for one sandwich and it wasn't even crowded. I think the Wilma's barbecue next door is driving them out of business. I won't ever go back.

Food: 2

Service: 2

Online ordering messed up and accepted my order after hours. When I arrived, the staff was heading out because they were already closed but they decided to reopen just to make my order anyway! Wonderful service! Thanks again!

Atmosphere: 5

Food: 5

Service: 5

Best turkey burgers in town.

Atmosphere: 5

Food: 5

Service: 5

Service was not friendly at all but I overlooked it, got my receipt and realized I was over charged and asked the man about it and he changed the price right before my very eyes, got home and the food was as nasty as the service fool me once shame on you, won’t be back!

Atmosphere: 2

Food: 1

Service: 1

Best restaurant food is great customer service is great

Atmosphere: 5

This place is the worse the wait for 2 burgers was 45 minutes and there was only 2 ppl in there don’t recommend going here specially for gig workers!!

Atmosphere: 1

Food: 1

Service: 1

Hoagie sandwiches seemed to be light on the meat.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Full Pan White Turkey Hoagie