They take too long to take orders at the Drive Thru, I've been waiting 20 minutes for them to move and nothing
Atmosphere: 1
Service: 1
Kendra Barnes
11/14/2024 @ 120a I come here often....but tonight and old white lady and younger white girl both lied about the spicy nuggets being fresh and refused to make fresh ones, but also refused to refund my money. They have another employee that at night is exceptional about making nuggets fresh to order. Tonight though this staff was lazy and refusing to provide quality after taking my money. At least give me my money back. Horrible service and will not be back. Very upset.
Atmosphere: 1
Food: 1
Service: 1
C Luckett
Two boys w dreadlocks and a big girl w glasses refused to take my order... Guess they decided that work doesn't happen on the night shift.
Service: 1
michael b
Do Not use the drive through for a morning breakfast menu, you will starve.
Atmosphere: 1
Food: 3
Service: 1
Patricia Kay Neal
Just stopped in the drive through to pick up some frosties.And the service was pretty fast
Atmosphere: 4
Food: 5
Service: 5
Pepper
Service was too slow. The kitchen was too crowded. People were bumping into each other. The driveway was out of the lot. They need to be more organized. Put a cashier in the front that can handle the customers.
Atmosphere: 2
Food: 3
Service: 1
TEAMJOHNSON 1
VANESSA CUSTOMER SERVICE SKILLS WAS ON POINT. ??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
Tanya L.
After sitting in the drive thru forever. I went inside to still have to wait, when there was only one other person on the inside. Only to get home to have hair in my burger. Make it make sense. Are restaurant workers no longer required to wear hair nets when handling food.
Food: 1
Service: 1
Chae Curtis
So I came to Wendy’s pulled up to the drive through speaker box to place my order, 10 minutes before I even placed my order. After placing my order I pulled to the window and the line is out of the parking lot long behind me I’m talking out to the street. I ordered a biggie bag. I sat the 20 additional minutes waiting for a biggie bag. I’m literally looking in the window and the WHOLE crew that’s in site are on their phones. LIKE PHONE TO EAR NO AIRPODS OR ANYTHING. Meanwhile I get my food and my fries are cold my nuggets are old. It seems like every time I come to this Wendy’s they drop the ball. And it’s only this location! Highly disappointed and this time I’m not changing my review last time I did because they were supposed to replaced my meal and didn’t. I’ll be going to South Holland Wendy’s from now on.
Recommended dishes: Baconator, Jr Cheeseburger – 4 for 4 Meal
Miguel Ramos
These are the saucy nuggets Here lol with a side of attitude
T Williams
THIS IS ONE OF THE MOST AWFUL WENDY’s! They need to close it down. The breakfast is the worse. How could you mess up a great breakfast with clear instructions on how to prepare… They would never let this happen in Tinley and Orland. They don’t care about us!!
Atmosphere: 1
Food: 1
Service: 1
Crystal Berry
Food was hot and delicious Drive thru was fast
Atmosphere: 5
Food: 5
Service: 5
Shalena N
Customer service from leadership is terrible!! 0/10 wouldn’t recommend if your not a friendly person please don’t work in customer service
Fresh Wendy’s
Food: 4
Service: 4
They take too long to take orders at the Drive Thru, I've been waiting 20 minutes for them to move and nothing
Atmosphere: 1
Service: 1
11/14/2024 @ 120a I come here often....but tonight and old white lady and younger white girl both lied about the spicy nuggets being fresh and refused to make fresh ones, but also refused to refund my money. They have another employee that at night is exceptional about making nuggets fresh to order. Tonight though this staff was lazy and refusing to provide quality after taking my money. At least give me my money back. Horrible service and will not be back. Very upset.
Atmosphere: 1
Food: 1
Service: 1
Two boys w dreadlocks and a big girl w glasses refused to take my order... Guess they decided that work doesn't happen on the night shift.
Service: 1
Do Not use the drive through for a morning breakfast menu, you will starve.
Atmosphere: 1
Food: 3
Service: 1
Just stopped in the drive through to pick up some frosties.And the service was pretty fast
Atmosphere: 4
Food: 5
Service: 5
Service was too slow. The kitchen was too crowded. People were bumping into each other. The driveway was out of the lot. They need to be more organized. Put a cashier in the front that can handle the customers.
Atmosphere: 2
Food: 3
Service: 1
VANESSA CUSTOMER SERVICE SKILLS WAS ON POINT. ??
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Jr Cheeseburger – 4 for 4 Meal
After sitting in the drive thru forever. I went inside to still have to wait, when there was only one other person on the inside. Only to get home to have hair in my burger. Make it make sense. Are restaurant workers no longer required to wear hair nets when handling food.
Food: 1
Service: 1
So I came to Wendy’s pulled up to the drive through speaker box to place my order, 10 minutes before I even placed my order. After placing my order I pulled to the window and the line is out of the parking lot long behind me I’m talking out to the street. I ordered a biggie bag. I sat the 20 additional minutes waiting for a biggie bag. I’m literally looking in the window and the WHOLE crew that’s in site are on their phones. LIKE PHONE TO EAR NO AIRPODS OR ANYTHING. Meanwhile I get my food and my fries are cold my nuggets are old. It seems like every time I come to this Wendy’s they drop the ball. And it’s only this location! Highly disappointed and this time I’m not changing my review last time I did because they were supposed to replaced my meal and didn’t. I’ll be going to South Holland Wendy’s from now on.
Restaurantji Recommends
They are always friendly and timely.
Vegetarian options: It's available for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator, Jr Cheeseburger – 4 for 4 Meal
These are the saucy nuggets Here lol with a side of attitude
THIS IS ONE OF THE MOST AWFUL WENDY’s! They need to close it down. The breakfast is the worse. How could you mess up a great breakfast with clear instructions on how to prepare… They would never let this happen in Tinley and Orland. They don’t care about us!!
Atmosphere: 1
Food: 1
Service: 1
Food was hot and delicious
Drive thru was fast
Atmosphere: 5
Food: 5
Service: 5
Customer service from leadership is terrible!! 0/10 wouldn’t recommend if your not a friendly person please don’t work in customer service
Atmosphere: 1
Service: 1
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