McDonald's

2535 Ogden Ave, Downers Grove
(630) 964-7433

Recent Reviews

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Vaso Lazovic

Cold food,no napkins,trashcans overfilled

Concerned Lifetime member

I’m done ordering online and picking up through the drive through. I work in an office building near by and they messed my order up twice in one week, missing items.

I gotta go in and check by hand now unfortunately

Atmosphere: 2

Food: 5

Service: 2

Maldore3119

I ordered a sausage egg and cheese McGriddle and they forgot the damn sausage. Couldn’t go back cause I was in a rush to get to school.

Atmosphere: 4

Food: 4

Service: 3

Joseph Sammarco

Great mc ds. Very nice staff. And good hot fries!!!

Atmosphere: 5

Food: 5

Service: 5

angela kluth

Maggots in my coffee

J R

Very slow service if you go inside . They prioritize the drive through.And while I was there waiting fourteen minutes for my order.About seven cars went through the drive through

Food: 5

Service: 1

Beasley Mom

I ordered a SIMPLE cup of coffee that came to me as water with a bit of coffee. That was after I was finally helped. The whole team was in the back laughing.

Shitty business model

Atmosphere: 1

Food: 1

Service: 1

Satish Patel

Worst experience - no service

Atmosphere: 1

Food: 1

Service: 1

Michele Green

This place sucks. All except three employees!! They are racist!! They watch you stand in line and leave you there. The food is old. When asking for condiments after receiving food, they ignore you. This place needs better employees except for three!!!!!

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Big Mac, Mcchicken

Texas

My second time here, no egg, and cheese biscuits

Atmosphere: 3

Food: 3

Service: 3

M l8man

They are too concerned about their prepared times than giving you all your items. You order it says complete but the. Takes 5 min more to actually complete.
Most the times I have to remind them in the drive thru I ordered a drink.
Their menu has false advertising under “shareable” and when I ordered they left off 2 of the sandwiches featured and my drink (of course).
I submitted a compliant over 3 weeks ago and they have not responded. Kaitlyn in the drive thru is nice but that’s about it.

Atmosphere: 1

Food: 3

Service: 1

Ksp 193

Worst McDonald’s I’ve ever dealt with. Clerk was incredibly rude and the service was beyond slow. 45 minutes for 5 cars! DO NOT VISIT UNDER ANY

Atmosphere: 1

Food: 1

Service: 1

Mauricio Vides

Absolutely, blown away. I play some mobile order for a big Mac. No salt, no pickles and 2 drinks, literally less than 5 minutes later, I go in there. It It is a big mac just like I ordered and the drinks with reasonable amount of ice in both! Even though it was a mobile order, I was still greeted and smiled at by the staff and wished a good day to which I reciprocated back! Exactly the kind of service that I would expect twenty or thirty years ago! Well Done!

Atmosphere: 5

Food: 5

Service: 5

Dane

The thinnest and most overcooked McDonalds burger I’ve ever had. Not to mention i ordered a ketchup up only burger to have no ketchup so i can’t even mask the dryness. Only after the kid messed up my order admittedly and had to have me re read back a ketchup only burger……

Atmosphere: 1

Food: 1

Service: 1

Lisa Hillebold

Food is really good, and it's a nice place to chill. The day I came is when there was nobody in there. They might have forgotten my straw but came back with one in like 10 seconds.

Atmosphere: 4

Food: 5

Service: 4

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